Had a Great experience with Derrick. Was licked out of my running car. He showed up and in no time, the car was unlocked. Thank goodness Derrick saved the day. Thank you for your service.
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Review summary
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Based on these reviews
Michael came to our residence in a timely manner. He was able to cut the key for my 2010 Honda Accord. I would highly recommend Pop-A-Lock/Michael for the best affordable service.
Steve turned up on time, fully equipped with the correct key and transponder for my motorhome. Cut the keys and programmed the transponders successfully and then helped me with the motorhome alarm. Gr... See more
Absolutely amazing, quick and efficient! Very knowledgeable about what was going on with my car and was happy to help! We are very appreciative for how quick they came out with Christmas being around... See more
Company details
Written by the company
Pop-A-Lock Locksmith North America Pop-A-Lock is a full-service, professional locksmith company serving communities across North America with fast response times, transparent pricing, and a focus on customer safety. Many locations provide 24/7 mobile service for automotive, residential, commercial, safe, and security needs. Technicians are trained to prioritize damage-minimizing entry methods whenever feasible. Customers can request a quote or book online in just a few clicks. Choose your service, enter your address, receive confirmation, and track status with no guesswork and no bait-and-switch pricing. Every job includes a written invoice and proof of service. Automotive Services: car door unlocking, lost key replacement, key duplication, smart keys, fobs, remote programming, ignition repair, and fleet and roadside service support. Residential Services: home unlocks, lock rekeying, lock changes, keyless entry, smart locks, keypad deadbolts, broken key extraction, door and strike alignment, hardware repair, and mailbox, gate, and interior lock solutions. Commercial Services: master key systems, access control, electronic locks, high-security keys, restricted keyways, lock repair, rekeying for offices, retail, and industrial sites, door closers, panic bars, ADA-compliant hardware, and property management and real estate rekey programs. Safe Services: safe opening (combination lock, keypad, and mechanical), safe repair and maintenance, and combination changes and electronic upgrades. (Select locations) Door Automation and Protective Hardware: power operators for accessible entry, latch guards and strike protectors, full-length interlocking astragals for pairs of doors, continuous hinges, surface bolts, door viewers, thresholds, weatherstripping, door sweeps, kick plates, and wrap-around reinforcers. Pop-A-Lock is committed to honest pricing, skilled workmanship, and professional customer care. Whether you are locked out, need new keys, want a smarter security setup, or are upgrading business hardware, we provide reliable service backed by years of experience and thousands of satisfied customers. You can get a quote, book online, or schedule routine work through our website at any time. Important Notes and Disclaimers: service availability, pricing, response times, online booking, and warranty terms vary by location and participating franchises. Identification and proof of authorization or ownership are required for certain services. Damage-minimizing entry methods are attempted first when appropriate, but results depend on hardware, condition, and circumstances.
Contact info
1018 Harding Street, Ste 101, 70503, Lafayette, United States
- 18007672562
- Help@popalock.com
- popalock.com
4.1
Great
243 reviews
Replied to 14% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Great and friendly service
Steve turned up on time, fully equipped with the correct key and transponder for my motorhome. Cut the keys and programmed the transponders successfully and then helped me with the motorhome alarm. Great service from a lovely guy!
13 February 2026
Unprompted review
My technician Beau was very quick and…
My technician Beau was very quick and efficient and had me back in the house in no time. Thank you so much
27 January 2026
Unprompted review
Poor Service
I’m a property manager. Called this company as tenant arrived home from trip and realized she didn’t have keys. They said someone would be there within a hour. Great, right? NOT! Hour went by and called back. Was told no one had picked up the ticket so I needed to call another locksmith as they didn’t have anyone. Now we’re looking at another hour. Don’t waste your time call a reputable business That knows how to run a business.
17 January 2026
Unprompted review
Professional Tech
I had an excellent experience with Pop-A-Lock today, Thursday, Jan 15, 2026, and I want to specifically recognize technician Alba for his exceptional service.
After being locked out, I was concerned about a long wait, but Alba arrived much faster than expected. His speedy arrival was a huge relief and significantly minimized the stress of the situation.
Throughout the process, Alba was the epitome of professionalism. He clearly explained the steps he was taking, handled the equipment with care, and ensured everything was fully functional before finishing the job. His technical expertise and polite demeanor made a frustrating situation much easier to handle.
If you are looking for reliable and efficient locksmith services, I highly recommend requesting Alba. Thank you for the top-tier support!
15 January 2026
Unprompted review
Awesome Tech
"I would like to extend my sincere commendation to the technician, Alba, for the exemplary service provided today. Being in a stressful lockout situation, I was incredibly impressed by Alba’s prompt arrival and high level of technical proficiency.
Not only was the response time outstanding, but Alba’s professional demeanor and efficiency ensured the issue was resolved in record time without any complications. It is rare to encounter such a seamless combination of speed, skill, and courtesy. I am extremely grateful for the speedy service and will certainly recommend Alba and the Pop-A-Lock team to anyone in need of a reliable professional."
15 January 2026
Unprompted review
Had a Great experience with Derrick
Had a Great experience with Derrick. Was licked out of my running car. He showed up and in no time, the car was unlocked. Thank goodness Derrick saved the day. Thank you for your service.
8 January 2026
Unprompted review
10/10 DO Recommend!!
Quick response! Friendly, professional, and courteous. The technician was also a cat lover, pet my kitties, and showed me pictures of his. Fantastic service!!
29 December 2025
Unprompted review
Absolutely amazing
Absolutely amazing, quick and efficient! Very knowledgeable about what was going on with my car and was happy to help! We are very appreciative for how quick they came out with Christmas being around the corner!
23 December 2025
Unprompted review
The technician was very nice and very…
The technician was very nice and very quick to unlock my car . His attitude was very impressive
22 December 2025
Unprompted review
Opened my door
The technician was amazing. Super fast and courteous, right on time, and just an overall pleasure to deal with. Thank you again
5 December 2025
Unprompted review
Ian in Foley Al got here in 20 mins and…
Ian in Foley Al got here in 20 mins and unlocked the door in less than 5. Great communication and fast service
27 November 2025
Unprompted review
Very quick to get the door open.Was…
Very quick to get the door open.Was there within the timeframe?He gave us great service.
23 November 2025
Unprompted review
Pleasant,prompt and capable
Pleasant,prompt and capable. Very good experience and cheaper than the others
20 November 2025
Unprompted review
Poplock got there earlier than expected…
Poplock got there earlier than expected was very professional and kind
3 November 2025
Unprompted review
Reply from Pop-A-Lock Locksmith
Thank you so much for this wonderful review! We're thrilled to hear that our Pop-A-Lock technician arrived ahead of schedule and provided professional, kind service.
Fast response times and exceptional customer care are what we strive for on every call. Your feedback means the world to our team and serves as great motivation for our technicians who work hard every day to help customers in need.
We truly appreciate you taking the time to share your experience! For any future locksmith services, car lockouts, or key replacement needs, you can get an instant quote and book online at popalock.com/mypal or call 1-800-POP-A-LOCK.
Thank you for choosing Pop-A-Lock!
Best regards,
Pop-A-Lock Customer Care Team
Reply from Pop-A-Lock Locksmith
Thank you, Myron! We're so glad our team provided fast, friendly service.
We'll make sure to share your kind words with our technician - feedback like yours is exactly what motivates our Pop-A-Lock team!
For future locksmith or roadside assistance needs, book online at popalock.com/mypal or call 1-800-POP-A-LOCK.
Thanks for choosing Pop-A-Lock!
Best regards,
Pop-A-Lock Customer Care Team
Reply from Pop-A-Lock Locksmith
Thank you, Byron! We're thrilled you experienced fast, friendly service from Pop-A-Lock.
Your feedback will be shared with our team. Reviews like yours motivate us to keep delivering excellent locksmith service!
For future needs, book online at popalock.com/mypal or call 1-800-POP-A-LOCK.
Thanks for trusting Pop-A-Lock!
Best regards,
Pop-A-Lock Customer Care Team
Great experience!
The service was fast, and the technician was professional!
18 October 2025
Unprompted review
Reply from Pop-A-Lock Locksmith
We appreciate you taking the time to leave this great review! Fast response and professional technicians are what we aim for on every Pop-A-Lock service call.
We'll be sure to pass along your kind words to our team. Positive feedback like this keeps our technicians motivated to deliver excellent service!
Need locksmith or roadside assistance in the future? Get an instant quote and book at popalock.com/mypal or call 1-800-POP-A-LOCK anytime.
We appreciate your trust in Pop-A-Lock!
Best regards,
Pop-A-Lock Customer Care Team
Great Service
The tech was fast and very professional! Very pleased!
19 October 2025
Unprompted review
Reply from Pop-A-Lock Locksmith
Thank you so much, Genny! We're delighted to hear our technician was fast and professional.
Your positive feedback means a lot and will definitely be shared with our team. Comments like yours inspire our Pop-A-Lock technicians to continue providing top-notch service!
If you need locksmith or roadside assistance again, you can book instantly at popalock.com/mypal or call 1-800-POP-A-LOCK.
We're grateful you chose Pop-A-Lock!
Best regards,
Pop-A-Lock Customer Care Team
great service
great service, extremely well priced, they told me when the lock I had wanted wouldn't work with my century home door frames, and instead offers alternatives. they even cut the price when they found they finished the job faster than anticipated, saving on their labour. honest, expert, and proficient - thank you guys!
1 October 2025
Unprompted review
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