Popcultureuk Reviews 

89
•
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

I made a pre-order back in April this year with the estimated release date stated when ordering being August. Roll on September and I go and check to see what's going on. The link from my order co... See more

Rated 4 out of 5 stars

Placed order halfway through January, was updated a few days later that the item is on preorder but should be with me by late February, still not recieved the order and no update since, but now... See more

Company replied

Rated 2 out of 5 stars

Okay, so I ordered the Alucard Funko Pop figure from Castlevania Nocturne on July 14, expecting it to be processed in a couple of days and then sent overseas to my location. Unfortunately, after aro... See more

Rated 5 out of 5 stars

Ordered a flocked chopper funko pop. Pop was packed very well with lot of bubble wrap and soft protector was included at no extra price. They used Royal Mail 48 tracked so it arrived very fast. Maybe... See more

Company details

  1. Figurine shop

Written by the company

Hello..!! We are a new business that started in June 2020 during COVID lockdowns and we are based in London, UK. We sell Pop Action Figures. We get our figures from the distributors and wholesalers in the industry. As a new business, we are always looking for new customers and friends with similar interests. You can get in touch with me directly via the contact us form or our Facebook page. Thank you for reading. Harsha. Owner of PopCultureUK.com


Contact info

2.9

Average

TrustScore 3 out of 5

89 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(89)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely excellent company! Would recommend!

Absolutely excellent company!

I was on the hunt for a Gaming Heads statue that is sold out *everywhere* in the UK, but happened to only find it on PopCulture UK. Initially, I was quite hesitant to order from this company since I had not heard of them before, and the purchase would not be a cheap one!

I went ahead with the order and was kept up to date with delivery status via emails. Customer service was fabulous and the (fragile) item arrived with no damage, so I am now one happy customer :)

I would absolutely purchase items from this website in the future.

Thank you to PopCulture UK for helping me add to my ever growing Tomb Raider statue collection ;)

20 April 2023
Rated 4 out of 5 stars

Downs and ups.

Placed order halfway through January, was updated a few days later that the item is on preorder but should be with me by late February, still not recieved the order and no update since, but now they've asked to review my experience in late March.

Edit;
Not long after I wrote this (the same day) I received a notification that the item had been dispatched, odd that. Upped to two stars, may increase further depending upon delivery time.

Edit #2;
My package arrived this morning, well packed and fast delivery even by Royal Snail. Leaving a star off for the lack of communication after the initial delay email.

24 March 2023
Popcultureuk logo

Reply from Popcultureuk

Hello, apologies for the long delay. Kindly provide me with your order number and I can tell you what the status is. Also, you will only be asked to provide a review when the item is dispatched. So most probably you should be receiving the item in a day or two. We'll try our best to improve the delivery times and your reviews help us be better at our jobs. Thank you for your review.

Rated 5 out of 5 stars

Good funko pop seller.

Ordered a flocked chopper funko pop. Pop was packed very well with lot of bubble wrap and soft protector was included at no extra price. They used Royal Mail 48 tracked so it arrived very fast. Maybe only “issue” is that I have received like 4 emails asking me to review them on trustpilot but I understand they are not very known in the funko community so I understand the reason behind it.
Overall great service and will definitely order again.

2 February 2023
Rated 5 out of 5 stars

Great service from the word go

Great service from the word go. One product was out of stock but I received an email really quickly letting me know, and confirming I still wanted to order. Items were meant to arrive at the end of Feb but arrived today (1st feb). Perfectly packaged, would happily use Pop Culture for all my Pop! needs.

1 February 2023
Rated 5 out of 5 stars

A brilliant business

Very easy ordering turned up 3 days later and was very well packed.
The boxs were in perfect condition.
The ones my son wanted was out of stock in over shops or they wanted 5x what there where worth im just glade I found this site had both the ones he wanted and was not over priced.
One happy son thanks and keep up the good work.

11 January 2023
Rated 5 out of 5 stars

I have been looking for a rare Yu-Gi-Oh…

I have been looking for a rare Yu-Gi-Oh Funko Pop for quite a while now and came across Popculture who had the product I was after for my Son. I had a great experience using this company, they kept me up to date on my order process and when delivery would be expected. The item arrived on time and was very well packaged. I am extremely happy that we were able to get this item and find a genuine supplier. We will definitely use them again and would highly recommend Popculture to others. 5 star service, thank you.

12 January 2023
Rated 4 out of 5 stars

Very good experience!!

Found a pop I have been after for a long time for a really good price, nice smooth ordering process, dispatch seemed good and when I recieved the item it was very well packaged, would definitely use again!

16 September 2022

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