Terrible Experience, company lacks professionalism and seems fraudulent. I ordered numerous items that were not as described and some had the worst smell imaginable (metallic and like mol... See more
Company replied
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See what reviewers are saying
I bought a dress in sale which was too small. But it turns out that sale items cannot be returned. This is NOT written on their return page. It is not possible to get in contact with them. They don’t... See more
Gorgeous fabric, impeccable cut, just as seen in photo. Stunning dress I can wear with trainers, boots and sandals. And ethically made. 100% perfect. Thank you, bisoux.
Company replied
Unfortunately, this label sucks. I bought a dress for a high price with really poor quality. When I want to come in contact with the label go discuss this, they dont answer. Not on social media and no... See more
Company details
Written by the company
Substainable women's wear brand promoting ethical fashion. A boho brand that cares about you, our animals & the planet 💚
Contact info
25 rue monge, 75005, Paris, France
- 0630062089
- ben@poppyfieldthelabel.com
- poppyfieldthelabel.com
Love it but too big
Quick shipment. Nice pants but unfortunately much too long. Return was no no problem. Good communication. Will step in again
11 August 2021
My parcel never arrived
My parcel says it has been delivered but it never arrived. Awaiting an email response back from customer service.
11 August 2021
Reply from poppyfieldthelabel.com
Hello Sophie,
I do not understand because when i check on the tracking it is indicated delivered:
on 6th Augusth. As indicated on the link : https://www.poppyfieldthelabel.com/pages/suivi-colissimo?parcel_number=CB590330032FR
You modify your answer your answer now by indicating what I just mentioned to you. In addition, you confirm that the tracking indicates that it has been delivered, you give us a negative opinion after an email sent today at 14:08.
You will take the time to look at the tracking of your package and it indicates that one of your neighbors has picked up the package.
Thank you for your comment without even sending us emails.
The service was fine
The service was fine. Product arrived on the fifth day and was trackable.
9 August 2021
Reply from poppyfieldthelabel.com
Thanks a lot
Gorgeous jumpsuit, v long
Gorgeous jumpsuit and great that delivery was free from France to the UK. The jumpsuit is suuuuuuper long though so anyone with non-model height would need to shorten the legs.
12 July 2021
Great patron
Great patron, nice fabrique. Unfortunately it didn’t fit on my body type. But recommend it to my friends !
10 June 2021
It’s only possible to return in 7 days & communicate in English.
It’s only possible to return in 7 days. I had a delay of receiving my dress 4 days. I send an e-mail i wanted to return the dress because it has a horrible fitting. (Left side is longer then the right side of the dress). You have e-mailed me twice for a review but don’t answer about the apporoval for return. And also communication (beside website) is in french. If you have customours other then la france, have your communication in English.
22 May 2021
Reply from poppyfieldthelabel.com
Hello Marieke
Indeed after verification we did not respond to your email because it was in our spam, we apologize for the inconvenience.
You have 14 days to return your product from the delivery date in accordance with the regulations; however we ask you to write an email 7 days from the delivery date to request a Return Number, it leaves the time to organize for sending etc ...
We do not understand your request for the translation of the website, basically it is in English but it is possible to translate it into French via a button at the bottom right.
Regarding the dress, we have no specific feedback on this dress, the style of the dress is a little loose it does not position itself perfectly on the body, it must be adapted according to your shapes and according to your body shape. It is a dress which moves especially at the top and the neckline.
Each item is checked by our factory, we assure you that there is no problem in the assembly of this model and on the pattern.
Regarding the reminders you have received, those are automatic via the Truspilot application, we did not want to bother you.
Nice evening
Very good quality and fitting
21 May 2021
Very beautiful and good quality!
Love the fabric of the skirt and top, feels really natural and soft on your skin!
15 May 2021
Absolutely love this dress
Absolutely love this dress. I ordered from the UK and arrived within the same week. Fantastic service and love what this label stands for. The quality of the dress is very high and I love the wrap design - very flattering and means it is adjustable too. I am 5ft3 and usually a British size 6-8. Ordered an XS and fits perfectly.
5 May 2021
Everything was great!✨ The dresses I…
Everything was great!✨ The dresses I bought are amazing, the shipping was fast to NL and the packaging and labeling where minimal/with environment in mind, some where even fully biodegradable.
2 May 2021
Perfect clothes, more insight in delivery process would be nice
I would have appreciated a more accurate process to follow delivery process and timing.
The clothes are perfect as expected, very happy with them!
4 April 2021
My order was taken and Paid then a week…
My order was taken and Paid then a week later I was emailed to say my order was cancelled due to low stock!! I was refunded after a further week but as I had paid on UK Sterling I lost £3.33 due to bank charges for changing currency
Very dissatisfied and disappointed
26 March 2021
Reply from poppyfieldthelabel.com
Good evening, We are sorry for the inconvenience caused, unfortunately there was a problem with the stocks, and we immediately notified you and offered a refund as well as a very advantageous voucher.
Good quality,
Good quality,
It took a bit long before they send it, but the quality is good and the fabrics are nice. overall happy
16 February 2021
Gorgeous fabric
Gorgeous fabric, impeccable cut, just as seen in photo. Stunning dress I can wear with trainers, boots and sandals. And ethically made. 100% perfect. Thank you, bisoux.
16 January 2021
Reply from poppyfieldthelabel.com
We thank you for the trust, and for the support. Poppy is committed to developing women's clothing that respects the environment
lovely
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