Poptop Events Reviews 

3,955
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 570 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the outstanding service, delicious food, and wonderful entertainment options. Customers frequently mention that the staff are professional, friendly, and punctual, ensuring that every celebration runs smoothly and leaves guests thoroughly impressed. People also love the seamless booking process and the variety of choices available to suit all kinds of special occasions. However, some people mentioned encountering unexpected delays, logistical challenges, or occasional issues with service delivery during their events. A few other people also felt that initial communication or coordination could sometimes be improved to avoid minor setbacks.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that providers consistently arrive promptly and... See more

Staff

Reviewers mention positive feedback about staff, noting that team members are polite, friendly, and maintain... See more

User experience

Users describe positive interactions with user experience, highlighting how easy the process is from start to... See more

Product

Customers expressed great satisfaction with the product, highlighting delicious food, excellent condition... See more

Booking process

Consumers find booking process to be positive, highlighting that it is very easy to find and secure services... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We hired Damien Kelly for a private family 60th garden party and he was polite, friendly and kept all my guests happy and entertained. Damien also learnt some particular songs we wanted which wasn't h... See more

Rated 5 out of 5 stars

We booked Jamie for our small wedding on the lizard. We had great communication prior to the day and due to poor weather had to move in side on the day. Jamie was great and did two 45 min slots with p... See more

Rated 5 out of 5 stars

Brilliant....from booking to event date. Having Props for the 360 aids enthusiasm for attendees. Will be using them again next August & will.be booking very soon jn order to avoid disappointment. It... See more

Rated 5 out of 5 stars

Dany arrived and got set up within the agreed time, she said was very professional and easy going. The children loved the stick on options she had available and the adults loved the festival glitter.... See more


Company details

  1. Party Planner
  2. also in
  3. Event Planning Service

Written by the company

We help #event and #wedding planners find and book best local entertainment professionals.


Contact info

  • Carliol Square 5, NE8 3DF, Gateshead, United Kingdom

  • poptop.uk.com

4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(3,955)

563 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
dj

Rated 5 out of 5 stars

Brilliant DJ - would highly recommend

Fitz DJ'ed for our works Christmas Party, which was a huge success. He was friendly and very accommodating, played all of our song requests and got everyone on the dancefloor to make the party go so well. Thank you Fitz!

12 December 2025
Unprompted review
Rated 5 out of 5 stars

I'm impressed and he was good at DJ

I'm impressed and he was good at DJ. I've told him what music I want and he's respectful for my 60th Birthday. Friendly and polite. I would recommend again. Thank you to Ian and well done.

14 December 2025
Rated 5 out of 5 stars

Wedding DJ

John and his wife were an absolutely superb DJ team and did an amazing job for our wedding. They were incredibly friendly and got on well with all our guests - we had karaoke as part of our booking, and once it started, our guests couldn't stop going up for more songs! They were super accommodating for our song selection, and managed to play almost all our songs on our playlist - even with all the karaoke requests! Overall - a perfect experience, would 100% recommend.

1 November 2025
Rated 1 out of 5 stars

AVOID!! Franklin Crozier- Davies

We hired Franklin for our wedding months in advance. We paid a deposit, Franklin sent us the final invoice which stated to be paid on the day, after set up but before performance. Franklin then chased up payment so I referred him to this note on the invoice, so he agreed we would pay him the balance on the day. I told him my worst nightmare would be the DJ not turning up on our wedding.
So the night before the wedding 6pm/7pm Franklin texts me to say he cannot attend! I could not believe it! The night before the wedding! We were having a twilight wedding so the party was the main part of the wedding so obviously the DJ was one of the main vendors!
Luckily I sorted a new DJ with such short notice and our wedding day and night was a dream come true, no thanks to Franklin putting a spanner in the works, but our last min DJ was amazing and made our night!

27 September 2025
Unprompted review
Rated 2 out of 5 stars

Cheese party

Poor communication prior to event. Dj was reluctant to follow our schedule. He seemed to be on his own agenda and kept procrastinating before playing the songs we had requested. He wouldn't start the karaoke before 9.30 and his wife helped herself to copious amounts if cheese from our buffet!

23 September 2025
Rated 5 out of 5 stars

Sowden Sounds excellent DJ and Karaoke

We hired Sowden Sounds as a DJ for our college community event and he was absolutely brilliant. The students had a fantastic time, he was extremely professional in the space and he created a fantastic buzz - he will definitely be coming back next year to our event. i would definitely recommend.

25 September 2025
Rated 1 out of 5 stars

Booked DJ Tony H to play at our wedding…

Booked DJ Tony H to play at our wedding on the 27th Sept 2025 only to be informed today 25th Sept
2 days before my wedding he had to cancel the booking to attend basically a more important event that he had apparently just found out about.
Unreliable and unprofessional basically.

25 September 2025
Unprompted review
Poptop Events logo

Reply from Poptop Events

Hi Kay,

Thanks for your review.

I'm sorry to hear that your supplier cancelled on you so late, it's the worst thing that can happen and is something we do not tolerate on Poptop. Suppliers who do this are penalised, potentially leading to account termination on repeated instances.

Please do reach out to us on hello@poptop.co.uk if you would like any help finding a replacement at this late hour. Our system will have sent you some recommendations if there are any suitable and available on the date.

Best wishes,
Poptop Team

Rated 5 out of 5 stars

Dj DK ONESIX was absolutely amazing he…

Dj DK ONESIX was absolutely amazing he was efficient, kept the children entertained for hours and even the adults. He played good songs and had the whole crowd on the dance floor. Guests throughly enjoyed themselves and he was a great asset to our surprise party. Would highly recommend him and would certainly book again :)

20 September 2025
Rated 5 out of 5 stars

Great Service

We needed to find a last minute DJ when the one I booked elsewhere cancelled a few weeks before our event. I wasn't sure where to start looking for a replacement and then stumbled upon this Website, which was a real lifesaver! The Website was easy to navigate. You can quickly find DJs/musicians in your area and see examples of their work. Pricing was clear. It was easy to book the artist of your choice and e-mail receipt and contact details were sent after the booking was accepted. I was extremely satisfied with the whole process and the DJ we booked was fab and helped make our event really special.

14 September 2025
Rated 5 out of 5 stars

DJ Lee Smart - Incredible

We're just back from honeymoon and one of the first things we wanted to do was add a review for this amazing DJ that attended our wedding. The music selection was absolutely perfect and he made all the announcements we needed, and kept everything going so well. The party was awesome and my wife and I highly recommend people to book DJ Lee Smart. We will book him again for sure if we arrange another event in the future. Thanks Lee, great job!

22 August 2025
Unprompted review
Rated 5 out of 5 stars

DJ Review

Very happy with the DJ. The DJ played the music that the majority of people enjoyed and when requested changed the music to match the requests. Everyone enjoyed the night.

23 August 2025
Rated 5 out of 5 stars

Wedding Do

Franklin Crozier was our DJ for our wedding event. The music was very well organised to suit the mood.
Played my requested tunes.
An absolutely perfect set, his rustic DJ box fit right in to our room/theme.

Would definitely use him again.
We wish him much success on his career.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Saved the day in finding wedding DJ

I was finding it hard to locate a DJ for our wedding reception. Poptop saved the day with a really easy process to find the right person for our special day. Great support and service with reassurance of protection.

2 August 2025

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