Poptop Events Reviews 

3,955
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 573 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff, noting how exceptionally helpful and professional everyone is during private celebrations. Consumers often highlight the delicious freshly prepared food, incredible live entertainment, and the completely smooth booking process from start to finish. Many people emphasize that communication was clear and all arrangements were handled efficiently. However, some people mentioned experiencing unexpected arrival delays, frustrating technical issues with equipment, or missing items on the actual day. A few other people also felt that the transport vehicles arrived noticeably dirty, poorly stocked with drinks, or completely failed to meet their expectations.

What people talk about most

Service

Clients share positive opinions on service, highlighting prompt arrival, professional setup, and friendly... See more

Staff

Customers had positive experiences with staff, describing them as friendly, professional, and a pleasure to... See more

User experience

Users describe positive interactions with user experience, noting that booking is super easy and... See more

Booking process

Customers consistently note positive experiences with the booking process, highlighting how simple it is to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Louise Anderson- was absolutely outstanding, great communication thorough the whole booking process. Her talent was amazing, with a range and song list that had us dancing and singing with her. Our sm... See more

Rated 5 out of 5 stars

We hired Damien Kelly for a private family 60th garden party and he was polite, friendly and kept all my guests happy and entertained. Damien also learnt some particular songs we wanted which wasn't h... See more

Rated 5 out of 5 stars

Brilliant....from booking to event date. Having Props for the 360 aids enthusiasm for attendees. Will be using them again next August & will.be booking very soon jn order to avoid disappointment. It... See more

Rated 5 out of 5 stars

We booked Jamie for our small wedding on the lizard. We had great communication prior to the day and due to poor weather had to move in side on the day. Jamie was great and did two 45 min slots with p... See more


Company details

  1. Party Planner
  2. also in
  3. Event Planning Service

Written by the company

We help #event and #wedding planners find and book best local entertainment professionals.


Contact info

  • Carliol Square 5, NE8 3DF, Gateshead, United Kingdom

  • poptop.uk.com

4.7

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(3,955)

563 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
dj

Rated 5 out of 5 stars

Paul Wilson (DJ)

Paul Wilson (DJ) communicated from the moment we booked. He was friendly and keen to help make our wedding day a success.
On the day Paul arrived early, he was easy to speak to and kept our guests entertained throughout the night.
I would definitely recommend Paul to others looking for a DJ.
Thanks very much Paul!!

29 February 2024
Poptop Events logo

Reply from Poptop Events

Hi Oliver,

Congratulations on your recent wedding ❤️

We are so pleased to hear that DJ Paul gave such an excellent service to ensure the big day was a success! It is great to hear that he made such an effort to communicate and keep your guests entertained!

Thank you for booking with us - we hope to see you again soon 🥳

Warmest regards,
Poptop

Rated 5 out of 5 stars

Excellent DJ

Good communication before the event and he was really good throughout the night. played music everyone wanted and got people up towards the end of the night.

9 December 2023
Rated 5 out of 5 stars

It’s easy to use websites and I was…

It’s easy to use websites and I was able to book DJ for the birthday party. Dj was fantastic and very impressive. Pop top staff were very friendly and helpful in helping sort out DJ for the party

4 November 2023
Rated 5 out of 5 stars

Great DJ

Danny was a great DJ, punctual and engaging. Set up all own equipment, lights smoke machine etc. Really made our party, would recommended and use him again!

24 September 2023
Rated 5 out of 5 stars

A Fantastic DJ for a wedding reception

Elizma was such a lovely DJ, she kept me, my husband and our guests happy and entertained throughout the evening on our wedding day. Elizma was happy with what ever music we would like to play, she announced slow dance, speeches and anything else when it needed it! It was such a fun afternoon! Thank you Elizma, we would definitely be coming to you for my husbands future 40th 😍 the lighting on the stage, was so beautifully put together ❤️

1 September 2023
Poptop Events logo

Reply from Poptop Events

Hi Laura,

Thank you so much for taking the time to leave a review 😊

First of all, congratulations on your recent wedding! We are so pleased to have helped you to find the perfect DJ for the big day 💕

It is fantastic to hear that Elizmi went above and beyond to play all of the music you love and was so on top of announcements to ensure that the evening ran smoothly! We hope that everybody had the most fun celebrating 🥳

Thank you for booking with us - we hope to see you again soon to book more fantastic services for any future events 🎉

Warmest regards,
Poptop

Rated 5 out of 5 stars

Great service

This was really easy to use, payments made through the platform and easy access to a great DJ

2 September 2023
Poptop Events logo

Reply from Poptop Events

Hi Sam,

Thank you so much for your review of our platform 😊

It is great to hear that you found Poptop easy to navigate and were able to find the perfect DJ for your event! Our goal is to make the event planning process easy and stress-free for everyone and it's great to hear that we were successful in this case!

Thank you for booking with us - we hope to see you again soon 🥳

Warmest regards,
Poptop

Rated 5 out of 5 stars

Dj was amazing

Dj was amazing. Everyone loved the music. He was happy for request and genuine and friendly in all correspondence

19 August 2023
Rated 5 out of 5 stars

DJ PAUL

Our DJ called Paul was fabulous he played music to suit everyone. We would definitely recommend.

3 August 2023
Rated 5 out of 5 stars

Not much I can say but fantastic

Not much I can say but fantastic. DJ Sean did his homework. He played the right version of our first dance! He played all the playlist I had given him. He played modern and old. He catered to all ages! He was really well organized and on time with it all. Fantastic evening and wished it could go on for hours later. Thanks DJ Sean!

29 July 2023
Rated 5 out of 5 stars

Could not thank DJ Chris enough…

Could not thank DJ Chris enough for such a great set up - went above and beyond to please us and will definitely hire again.

Thank you again!

25 July 2023
Poptop Events logo

Reply from Poptop Events

Hi Amy,

Thank you for taking the time to leave a review 😊

We are so pleased to hear that your supplier, DJ Chris, provided such an exceptional service on the day of your event! It is so great to hear that he went above and beyond to ensure you and your guests had the best time! We are delighted to hear you would book his services again 🥳

Thank you for booking with us!

Warmest regards,
Poptop

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