www.popvil.com Reviews 1,230

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 734 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the vibrant colors and well-made materials of the items. Many people found the customer service to be excellent, noting their responsiveness and willingness to assist with exchanges and sizing issues. The ordering process and delivery were generally smooth, with many receiving their items in a timely manner. However, some customers also noted that sizing can run small, often requiring exchanges. A few other people also felt that their orders were not received or experienced difficulties with returns and refunds, leading to dissatisfaction with the resolution process.

What people talk about most

Product

Customers had positive experiences with product quality and appearance. Many reviewers praised the vibrant... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the very good quality... See more

Customer service

People report positive experiences with customer service. Many reviewers praise the quick and responsive... See more

Order

Reviewers highlight positive aspects of order. Many customers express satisfaction with their orders,... See more

Response time

Clients share positive opinions on response time. Many customers highlight the quick and efficient responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the wrong size bikini top, twice. I emailed customer service and they were wonderful at taking care of my return/exchange! The swim suit I ordered was great quality and the colors were so vi... See more

Rated 5 out of 5 stars

Great company and great customer service. I purchased a bathing suite. The quality is great. Colors are bright and vibrant. I had an issue with sizing and was able to get it resolved with customer ser... See more

Rated 5 out of 5 stars

I really wanted a super-bright 2 piece for this summer’s pool season and am blown away by the vibrancy of my suits! One did arrive that was less stretchy than expected/ran small and even though I size... See more

Rated 5 out of 5 stars

I bought two Popvil suits for a tropical vacation. Both fit and looked terrific, very good support from straps and bust construction and great design at the leg line and butt. One of the suits had a p... See more


Company details

  1. Swimwear shop
  2. Ladies' clothes shop

Written by the company

Welcome to Popvil.com! Popvil (www.popvil.com)is a highly personalized swimwear brand providing obsessed, high quality and affordable swimwear. We focus on functional fit and round out our selection with aesthetics of the moment. Our vision is to empower all women and girls to attain real self-love and celebrate their real women's curves.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 27% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 1 out of 5 stars

Don't believe all the fake reviews…terrible company

Don't believe all the fake reviews below. I placed an order April 8th, and they sent me a an email saying it shipped on the 16th without a tracking number. I emailed customer support on the 20th asking for the actual tracking number, and it turns out it was never shipped. They gave me a tracking number for a shipment that was still at their warehouse in China. I had to force them to ship me the items, when their website states items will arrive 6-9 business days in the US after ordering. It's now 16 days after ordering and the new tracking number shows my items in Honk Kong, with only 3 of the items in the shipment, and a 4th bathing suit still being processed. Customer service didn't even acknowledge their lazy shipping process, just gave me a tracking number when I asked where my order is at. Don't believe the hype and all the magical recent 5 star reviews, they are added by the the company themselves. This is a junk company with zero US support staff.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Love the bathing suit I ordered

Love the bathing suit I ordered! I ordered a size large in bottoms but they were too large and customer service was great for the exchange for a smaller size! The tummy control on these are key and the style of the bathing suits are very flattering!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Just buy it!

Super cute suit and seems very well made! I did need a bigger size and I was easily able to exchange it with no problems.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Cute

Cute, good quality suits. Love the bright colors. Customer service was very helpful!

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Good quality, Great customer service

Placed an order for 3 bathing suits. They arrived in great time, wonderful quality and fit very well.
I did inquire about one of the bathing suits, as I ordered the wrong size. Customer support was very quick to respond and came up with a solution fast.
Overall, great experience and I will order from them again

20 April 2026
Unprompted review
Rated 5 out of 5 stars

10/10

10/10

The fabric is soft and stretchy. It’s fits so well. Size up though. It also looks so cute on!! Would totally recommend!!!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful suits

Got my order in a timely manner! All 4 suits are great quality! The colors are just a vibrant in person as they are online! Also great customer service! I ordered the wrong size in a top and they have been very helpful in getting it replaced to correct size!

19 April 2026
Unprompted review
Rated 5 out of 5 stars

My swimsuit is so cute!

My swimsuit is so cute!! I love the colors and they just pop!! They also gave instructions on how to keep the neons NEON! I love it!

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Suits are well made and super cute

Suits are well made and super cute! Ordered two suits from the site, the one suit fit perfectly but the other one didn't seem to fit as well on the to top. Emailed the company and they responded within 24 hours!! Going to exchange the one suit for another. Excellent customer service! Will definitely be ordering again!

18 April 2026
Unprompted review

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