Has anyone ordered the portabello chaise sofa from Sofology? Does it have a seam going across the seat? I can't recall the showroom one having a seam across the seat. It doesn't look right and makes... See more
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See what reviewers are saying
Ordered a sofa and armchair and love both the quality, style and service! Delivery was 1 week earlier than anticipated, price was reasonable too! Sofas have been in about a few weeks now and it's real... See more
I like the fact that they keep to time frame,but the delivery man attitude was really wrong left my sofa outside in the snow and went away. Wrong cushion was delivered ,unable to speak to staff but th... See more
The communication doesn't exist at all. There is no delivery date, ti the extent that it looks like this company is a scam. I still don't know if my sofa is going to arrive at all! The contact number... See more
Company details
Written by the company
Exceptional British craftsmanship and design, with international influence and a compelling story woven into every detail.
Contact info
Forrest Street, BB1 3BB, Blackburn, United Kingdom
- 01254457866
- team@portabello.com
- portabellointeriors.com
Absolutely lovely bed good quality and…
Absolutely lovely bed good quality and would recommend!!
Will be purchasing another bed very shortly and others who have seen it is also planning to purchase also
6 June 2022
Brilliant customer service
I had brilliant customer service from Adam. He sent additional big samples of material to help me choose the colour of my sofa and held the purchase until I was able to have it delivered.
As I am due to receive the sofa this coming week, I can’t comment at this stage on its quality or the efficiency of the delivery.
I can say that it was a pleasure buying from this company.
15 May 2022
We love our new sofa
We love our new sofa!
It came faster than planned, by a week, which is amazing!
We had a little hiccup with the legs of the sofa, we received 4 (slightly damaged ones) by mistake instead of 6 (for a 4 seater). Adam from Customer Service was very kind and he arranged a new delivery of the correct sofa legs. We recommend Portabello 100%!
8 April 2022
Top quality product
7 April 2022
Delivery of all the bed parts were a…
Delivery of all the bed parts were a little delayed. Adam sorted the problems and was really helpful and professional.
The bed is absolutely gorgeous - excellent quality. Thank you 😊
4 April 2022
Great service and great produce
Great service and great produce. Communication particularly good with this company.
28 March 2022
Again 5* for Portabello
Again 5* for Portabello. This is now my 3rd purchase and still cant praise them enough!
6 March 2022
Fantastic product and brilliant…
Fantastic product and brilliant service.
Tailor made to my specifications and delivered bang on time. Highly recommend and thank you!
4 March 2022
Bed was one month late and when it was…
Bed was one month late and when it was delivered the fitters where unprofessional.
10 February 2022
Reply from Portabello
Dear Luan,
Thank you for taking the time to leave a review.
I am really saddened to see that the service we provided you fell well short of your expectations.
I have reviewed your order and can see that it should have been delivered by Dec-17th rather than Dec-21 as was agreed when you placed the order. I am sincerely sorry for this delay and understand the frustration that this will have caused.
Up until this point, we did not know that you were so unsatisfied with the service you received from us.
We would wholeheartedly like to make this up to you. If there is anything that we can do, please let us know.
Adam
Great company with quality products
Great company with quality products. We ordered the Milano 4 seater in the boutique bottle and it came within 5 weeks! Adam sent us samples and was very helpful in helping us decide our lovely chesterfield. We have had many chesterfields over the years but the finishing has not been as good as this one! The mrs loves it and we couldn’t recommend PORTABELLO enough! Thank you guys!
4 January 2022
lovely product delivered on time
30 December 2021
Fantastic product x 3 Milano…
Fantastic product x 3 Milano Chesterfield sofas ... and delivered exactly when they promised. Top marks!
29 December 2021
Great service and sofa quality amazing
Great service and sofa quality was amazing would highly recommend Adam was really helpful and trustworthy 10/10 for me
10 December 2021
Fantastic quality quick delivery
8 December 2021
Amazing from start to finish absolutely…t
Amazing from start to finish absolutely totally professional service .My Chesterfields are absolutely top class lots of comments from family
16 October 2021
Delighted with Sofa…
Delighted with Sofa…
Delighted with Adam from customer services..
Delighted with delivery service and speed.
Can’t understand some of poor reviews.
Loved supporting this UK company.
Workmanship excellent! ❤️
Thanks so much.
12 October 2021
Unprompted review
BEWARE
PLEASE CHECK YOUR GOODS ON DELIVERY.
The Bed I have been supplied does not display any Fire Safety Regulation Labels which is a legal requirement.
Their own 'Dispute process' was not followed and they have refused to Refund. I would not recommend to anyone.
22 September 2021
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