I'm angry because I'm summoned by Thai customs On the packaging is not declared the content nor the value Next time you send a package abroad it is important for customs to know the contents of the... See more
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See what reviewers are saying
Great company, you get what you order, and it arrives reasonably quickly. We alway buy from them
I had some problems finding what I needed and had to contact the support. My question was answer very quickly and I managed to find my mistake and find the correct attribute that I needed. Delivery wa... See more
Very good servic,easy to use web page and good postal service. I received my order today. Muchas gracias.
Company details
Information provided by various external sources
If you are looking for pet care products now enter Portal Mascota, your online store where you can buy products for the care of pets of all kinds
Contact info
Spain
- portalmascota.net
3.6
Average
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Incorrect transportation estimates
I've placed order based on transportation estimates, as they said it should take 2-3 days to be transferred to Czech republic.
After waiting above mentioned days, I've contacted support, and as I found out it takes about 4-5 days, even these days weren't enough because 6 days has passed and I haven't received order.
30 May 2022
Brilliant service
30 May 2022
Scam?
Bought a medicine for my dogs and never got an update on my order. The website looks legit but I start to think I was a victim in a fraud.
29 May 2022
Reply from Portalmascota
Hello!
First of all, we are very sorry about the situation. We will send it to you today.
All the best
The Portalmascota team
I am trying to contact your company
I am trying to contact your company. But no updates on my 2 orders. Please reply. I have made two payments.
28 May 2022
Excellent company never had a problem…first class
Excellent company never had a problem fast delivery and fast response to any queries
28 May 2022
Very quick delivery :)
26 May 2022
Good prices and good service.
22 May 2022
Easy going and good service
20 May 2022
firstclass service thank you
19 May 2022
Great service and quick delivery
18 May 2022
All item are good and came very quick.
17 May 2022
The goods were delivered in the time…
The goods were delivered in the time that was promised.
17 May 2022
This online store is such a heaven…
This online store is such a heaven sent. My lovely pet is diagnosed of DCM, and the cost of medicine where I am residing is so expensive. This website helps me save a lot. The delivery is also fast, and it provides accurate tracking. Thank you!
15 May 2022
I´m very pleased
I´m very pleased - fast delivery, all items i ordered arrived within a few days -
the price-performance ratio is very good.
I will surely order here again.
13 May 2022
AMAZING EXPERIENCE
AMAZING EXPERIENCE. I RECEIVED THE PRODUCTS AFTER 10 DAYS IN GREECE, WELL PACKED WITHOUT ABSOLUTELY ANY PROBLEM.
11 May 2022
Amazing and great people.Very pleased.I…
Amazing and great people.Very pleased.I am in Romania, and i order from this site for over 2 years; low prices, half compared to Romanian prices ( for products like enzivet , vetmedin) ; nothing negative to say, only gratitude and many thanks.
9 May 2022
Great choice and service
6 May 2022
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