Adele was thorough in his presentation and took time to explore my expectations. His hard work has finally come to fruition as my apartment at Church Walk, in Liverpool, has completed and my first ren... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Their new fully constructed investment offer is perfect for us. Great returns and lowest risks of any property investment that we have ever looked at.
Company replied
I saw their advertisement online and filled a customer form and was called back by Calum Chambers . I am a first time buyer and knows nothing about property investment . Since meeting Calum and Lola... See more
Company replied
A great team who worked together to make our experience enjoyable and we learned a lot. Sean is exceptional at dealing with exchange and completion, as they both went to plan and on time. Happy to rec... See more
Company replied
4.8
Excellent
193 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Personalized and Expert Service
Portico Invest provided a very personal and patient service. Zac went above and beyond, especially when I was faced with a problem (not of Portico's making). They balanced professionalism and compassion perfectly.
26 June 2024
Unprompted review
Reply from Porticoinvestment
Dear Glenn,
Thank you for your thoughtful compliments.
Zacc and the team strive to provide a high level of service, and it is rewarding to know that they are succeeding.
We are pleased you consider us to have managed any obstacles professionally and empathetically.
Yours
Portico Invest
A smooth and efficient experience
The process was seamless and efficient from start to finish. Communication was excellent throughout, with prompt responses to calls and emails. Emily, my Client Care Manager, was a delight to work with, always on top of things and very pleasant. As a first time buyer of this type of property, I was pleasantly surprised by the exceptional service from Portico invest.
25 June 2024
Unprompted review
Reply from Porticoinvestment
Dear Alexander
Thank you for reviewing your experience with us.
It is a great compliment that you and many others choose Portico Invest as their gateway to Property Investment and future financial security. Emily is pleased you have taken the time to tell us how she looked after you.
We look forward to seeing you again.
Yours
Portico Invest
Finding a Property
I approached Portico Invest to find a property and they delivered just what I needed in Liverpool. It met all my criteria and was within my budget. They saved me a lot of time and I was able to view the property with a local agent at a convenient time.
24 June 2024
Unprompted review
Reply from Porticoinvestment
Dear Julie,
Thank you for your review and kind words.
Liverpool has much to offer and is an excellent investment. I understand you have expressed an interest in future developments that meet your criteria. We will contact you then and look forward to assisting you with your portfolio in the years ahead.
Yours
Portico Invest
Best real Estate investment company
Portico Invest is a top real estate company. Ryan communicated effectively and helped us choose the right property.
Chris in client care is experienced, professional and always available to answer questions, ensuring satisfaction.
Thank you for your excellent work and attention.
19 June 2024
Unprompted review
Reply from Porticoinvestment
Dear Ellen,
Thank you for your thoughtful review.
Ryan and Chris are delighted that you have complimented their communication skills, knowledge and commitment to client care. It is helpful feedback.
Yours
Portico Invest
Five Star Service
In a industry where many fall short, Portico Invest stands out for its honor and professionalism. Mike helped me secure the perfect property, even when I couldn't view it due to working abroad. Portico work for their clients, helping them navigate the challenges of property investment. I have recommended Portico Invest to my overseas colleagues.
19 June 2024
Unprompted review
Reply from Porticoinvestment
Dear Dean
Thank you for taking the time to write your considerate review.
Each team member undergoes intensive training upon joining Portico Invest and thereafter as each new development becomes available. We often deal with overseas Clients who cannot visit a development, and our Property Consultants provide complete information and descriptions.
Mike and our team were delighted you joined us and are further pleased with your compliments.
Yours
Portico Invest
Burton on Trent Experience
From beginning to end, I received excellent advice and assistance from the efficient and friendly staff at Portico Invest. Nothing was too much trouble and every member of staff we spoke to was friendly and exceptionally helpful. We learned a lot about property investment and are moving forward with great confidence and optimism. Thank you all.
18 June 2024
Unprompted review
Reply from Porticoinvestment
Dear Alfred
Thank you for your review
I am pleased you were very satisfied with your experience and have taken the time to tell us.
We look forward to advising you in the years ahead.
Yours
Portico Invest
Recent Property Purchase
I recently bought a property from Portico Invest and was very happy with the service I received. Imran in client care was fantastic and I would highly recommend them. They explain everything and can help with tenants and solicitors.
17 June 2024
Unprompted review
Reply from Porticoinvestment
Dear Mavis
Thank you for your complimentary review.
Imran and the team are delighted you appreciate and have taken the time to review and compliment their efforts. We strive to make the property investment process entirely stress-free, and it is considerate of you to provide such positive feedback.
Yours
Portico Invest
Top Notch Company
I highly recommend Portico Invest for residential investment property transactions. Over the last decade I have worked with a number of property companies but Portico caught my eye due to a Leicester apartment that they were representing. First class service from a knowledgeable and friendly team.
14 June 2024
Unprompted review
Reply from Porticoinvestment
Dear Robin,
Thank you for your kind review.
I have passed your compliments on to the team. They are especially pleased to hear that a client with considerable experience in the sector describes them as delivering a friendly, knowledgeable first-class service.
The development you refer to in Leicester proved exceptionally popular among investors with existing portfolios. We have sourced a similar development, which will be released for sale shortly.
Yours
Portico Invest
Exceptional Service
I'm vy pleased with my purchase from Portico Invest. The after sales support from Chris was excellent. The rental company also ensures prompt payments, making everything run smoothly.
13 June 2024
Unprompted review
Reply from Porticoinvestment
Dear Marcus
Thank you for your review.
I have your compliments on to Chris and the team, and they are very appreciative.
After-sales support is a cornerstone of Portico Invests’ offering to Clients. We aim to guide you well and take all the strain out of the process so that you will return to us as you grow your portfolio. Thank you for highlighting this.
Yours
Portico Invest
Highly Recommended
After two projects with Portico Invest, I highly recommend them. Their attention to detail and thorough diligence are impressive. Freddy explained everything clearly and was always available to answer our questions. Great people and company.
13 June 2024
Unprompted review
Reply from Porticoinvestment
Dear Joan
Thank you for your thoughtful review.
Your compliments are much appreciated by Freddy and the whole team, as is your continued patronage.
Yours
Portico Invest
My positive experience
I'm extremely satisfied with my purchase from Portico Invest. This is not my first investment property purchase but it is my first with Portico Invest. They provided outstanding service, market insights and support and their professionalism and friendliness made it a pleasure to do business with them. I will be returning for my next investment. Keep up the good work.
12 June 2024
Unprompted review
Reply from Porticoinvestment
Dear Mavis,
Thank you for your kind review and for mentioning that you are impressed with our service, insights, and support.
The whole team greatly appreciates such positive feedback and compliments from a seasoned investor.
Yours
Portico Invest
Liverpool Flat Investment
I recently purchased an apartment in Liverpool and have been delighted with the results. Portico assisted in finding tenants, which was a massive help as I am totally new to all this. I'm now interested in exploring further property purchases in the North West and will be using Portico Invest to advise me and hold my hand.
10 June 2024
Unprompted review
Reply from Porticoinvestment
Dear Victor,
Thank you for your complimentary review highlighting our comprehensive service and how helpful it is for first-time buyers.
Liverpool is an excellent location for your first property investment. It is a very buoyant city with an outstanding rental market.
I understand you have already contacted your property consultant and intend to explore additional properties. Thank you.
Yours
Portico Invest
Exceptional Client Care
A big thanks to Chris and the client care team for their excellent service and dedicated support.
7 June 2024
Unprompted review
Reply from Porticoinvestment
Dear Andrew,
Thank you for taking the time to write your review.
Chris and the Client Care team are delighted with your comments and that you rate their levels of service as “excellent”.
We look forward to seeing you next year.
Yours
Portico Invest
Efficient and Friendly Team
Thank you to the efficient team for their excellent service. I am very happy with the support received.
6 June 2024
Unprompted review
Reply from Porticoinvestment
Dear Cathy,
Thank you for sharing your complimentary words regarding our team.
We look forward to assisting you further.
Yours
Portico Invest
Happy with the Service
I am pleased with the service provided. The staff was friendly and helpful, ensuring a smooth experience.
5 June 2024
Unprompted review
Reply from Porticoinvestment
Dear Florent,
Thank you for your review.
We are pleased that you mentioned our team's friendly and helpful attitude and that you found the experience to be “smooth”. Thank you.
Yours
Portico Invest
I recently purchased my first rental…
I recently purchased my first rental property through Portico Invest. The staff has consistently been friendly, professional and knowledgeable. I am incredibly grateful for the support.
4 June 2024
Unprompted review
Reply from Porticoinvestment
Dear Severine,
Thank you for your kind words.
It is always reassuring to know that our ongoing efforts in providing a high level of service are achieving satisfactory results. Your feedback is appreciated and very useful.
Yours
Portico Invest
Church Walk, Liverpool
Entering the Buy to Let market, we needed expert guidance for our purchase. Asma provided the necessary support without being pushy, unlike other consultants we had encountered. The process was smooth and seamless, thanks to the synergy between the Client Care Manager and the recommended solicitor. I have enthusiastically recommend Portico invest and specifically Sue to friends and family.
3 June 2024
Unprompted review
Reply from Porticoinvestment
Dear Edouard,
Thank you for your complimentary review highlighting our comprehensive service and helpful approach to Clients.
Portico Invest painstakingly source like-minded professionals, from other disciplines, to assist us in providing comprehensive and seamless service for our Clients
Yours
Portico Invest
Great Service and Communication
The service was very good, with the team keeping me updated regularly. I highly recommend this customer oriented group of professionals.
30 May 2024
Unprompted review
Reply from Porticoinvestment
Dear Melissa,
Thank you for your kind words.
It is always a pleasure to hear that a Client appreciates how we have presented ourselves .
Yours
Portico Invest
Excellent Office Interaction
I received outstanding service from the office staff at Portico Invest. They were friendly, professional and always kept me well informed.
31 May 2024
Unprompted review
Reply from Porticoinvestment
Dear Malcolm,
The team are pleased with your thoughtful comments.
Thank you for taking the time to write and share them.
Yours
Portico Invest
Purchasing my apartment
The staff at Portico Invest have consistently demonstrated excellence during our recent interactions. The London office team, especially the Client Care Manager, has been incredibly friendly and helpful. I am eager to continue doing business with them in the coming months.
30 May 2024
Unprompted review
Reply from Porticoinvestment
Dear David,
Thank you for taking the time to write a review.
Your compliments regarding our London team and their attention to Client Care are most welcome.
Yours
Portico Invest
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.