Dishonest, thieving company
Portobello Vintage Market refused to give me a refund for a jacket I returned that didn't fit (returned in perfect condition, obviously they resold it). As they were a new business, I accepted a voucher (even though they had nothing saying there was no returns accepted - I did this to be kind and supportive). This voucher had no expiration or terms attached. I have searched many times and never found anything I like again. Now that the business is closing, I have requested my voucher to be refunded so I don't lose the value (£100). Instead of honouring this and giving me the money owed, they are ignoring me on every channel, not responding to my messages nor doing the moral thing and making sure they return my money. Totally despicable, do not recommend engaging with this company.








