Portokal Reviews 2

I trusted them with the delivery of several items, which all arrived damaged and scuffed.
Trying to contact them but the phone is always switched off or on another call. My friend managed to contact them and they told that the package was just fine when they had it, but when it arrived to BG, the other shipping company just have damaged it. On their website they advertise as they are ALWAYS the ones doing the loading and unloading.

AVOID!

This is a busines solely dedicated to waste peoples time. The site claims to deliver personal belongings to Bulgaria within 14 days. In reality it takes more than a month. I sent a suitcase to a friend via their shop in Ealing on 21st of July and there is still no information of its current whereabouts. Virtually no customer service in place. There is a telephone number which goes to a voicemail and advises customers to send a test or a email which is immediately forgotten and no reply is comming. Avoid at any cost.