Down to earth team
Down to earth team, very professional and proactive. The level of survey detail was impressive and we managed to backdate a reduction.
16 January 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Unlike others in the industry, Portrait do not charge an upfront fee to carry out a commercial or property assessment. Our systems and consultants will determine potential savings and present them to you upfront. We provide a multi-faceted, yet “opt-in only” approach to helping businesses. Portrait customers benefit from full access to our platform which actively matches both national and local data sets to identify opportunities your company could be taking advantage of. These vary from assisting in claiming inaccurate business rates fees, to the improvement of your broadband speeds & IT equipment with help from connectivity and innovation grants. Our approach is without pressure and our results speak for themselves, which is why we don’t need to charge upfront fees.
Contact info
International House, 6 South Molton St, W1K 5QF, London, United Kingdom
- 03300303030
- business@portrait.org.uk
- portrait.org.uk
3.4
Average
3 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I keep receiving spam emails from this…
I keep receiving spam emails from this company. They include an “unsubscribe here” link, but it’s broken and goes to a 404 error page, so you can’t actually unsubscribe. Really poor practice and totally illegal in the UK.
17 February 2026
Unprompted review
Reply from Portrait
Hi Ben,
I’m really sorry to hear you’ve been receiving emails from us, and especially that the “unsubscribe” link is returning a 404 error. That’s not acceptable and I can completely understand your frustration.
We don’t traditionally send out broad email campaigns. However, it’s possible you were included in a focused/local marketing campaign where prior consent had been recorded. Either way, we want to resolve this immediately.
Please email us at business@portrait.org.uk with the email address that’s receiving the messages, and we will:
• remove you from any active marketing lists with immediate effect, and
• investigate and fix the broken unsubscribe link as a priority.
Thanks for bringing this to our attention, and again, apologies for the inconvenience caused.
Would use again
Good service. Kept me informed throughout the process and responded very quickly to an questions.
8 November 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.