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Rated 1 out of 5 stars

Unable to contact Portusdigital website. I have a 5 year warranty on my pc and can’t contact them online.

Rated 5 out of 5 stars

Customer service is outstanding. A failed component - the power adapter - happens from time to time, but to have it replaced under warranty with next day delivery (depending on Royal Mail, but still n... See more

Rated 5 out of 5 stars

The year is 2023 & I was still running my old & trusty Desktop with Windows 7. Kept it going over the years but being a Photographer & no updates for Windows7 programs, meant they would not work any... See more

Rated 5 out of 5 stars

Amazing company. Purchased an all in one computer 2 years ago, fabulous machine absolutely love it. Encountered a problem, contacted Portus, they arranged not only collection, but sent appropriate p... See more

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Information provided by various external sources

Portus Digital are committed to offering businesses affordable, practicable, tech hardware solutions and offer free e-recycling of old tech and packaging recycling.


Contact info

3.3

Average

TrustScore 3.5 out of 5

470 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Delivered way ahead of schedule!

I ordered a 27" AIO at 09:08 hours on a Monday. The estimated delivery time for this product at this time was 5 to 7 working days. I received an email confirmation of my order which stated that a tracking number would be sent to me once the item had left the warehouse. I never received the promised tracking number but the computer itself arrived just after noon on the Wednesday, not much more than 48 hours after I placed my order. Whilst I was pleased to get my purchase so quickly it was pure luck that I was in to receive the delivery. I had only returned home from a supermarket run some 5 minutes prior to the arrival of the parcel. It might sound picky given the speed of the delivery but personally I should have preferred advanced notification of the package's delivery, even if that meant the item being delayed by one or two days.

24 March 2021
Rated 5 out of 5 stars

We purchased a Portus Decimus-105…

We purchased a Portus Decimus-105 24"computer recently, we are very happy with the service, delivery and after sales experience. This is the second item we have purchased from this company .

23 March 2021
Unprompted review
Rated 5 out of 5 stars

All good…

I needed to replace my 8 year old laptop which had become frustratingly slow and irratic. In doing my research I came across Portus Digital. I read all the reviews. I phoned Aaron. Everything about the good reviews is true. Ordering, delivery, video for unpacking and set up. Aaron on the phone and 'chat' for assistance. I've had this aio for over a month now, so far I am delighted. In a stressful world, using the aio, a steep learning curve for conferencing and online presentations has become a lot less of a worry. Great kit. Great company. Delighted. I am not computer savy, but doing the research by web reading I am really pleased with the spec. All I need for today and hopefully the future.

18 March 2021
Unprompted review
Rated 5 out of 5 stars

Portus well worth buying.

Ordered computer on the Saturday it arrived the following Tuesday. That's what I call service.
Spoke to Aaron about memory upgrade and was more than helpful.
Would I buy again most deferential.

17 March 2021
Rated 4 out of 5 stars

Very pleased with all-in-one computer

Very pleased with all-in-one computer, good specification for value.It was easy to set up and operate. A couple of issues with the free software that was not initially included but quickly dealt with by Portus.

16 March 2021
Rated 5 out of 5 stars

Portus AIO-102

I was thoroughly delighted with my purchase. The computer was delivered promptly and the service was impeccable. There was a problem at first with the free software but this was handled very efficiently. So far, no problems whatsoever.

16 March 2021
Rated 5 out of 5 stars

Really helpful customer service

Really helpful customer service, using the online chat function. Portus dealt very fairly with a delivery problem that was entirely down to Parcelforce not to them. I'm very happy with my new AIO computer. Great quality piece if kit, and great service from Portus!

16 March 2021
Rated 5 out of 5 stars

Great service

Great service, delivery and price.
Only minor negative point at present is maybe me on setup, screen blacks are not black, used to Prolite 24" monitor on tower unit. Need to play and sort or call PORTUS.

16 March 2021

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