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Rated 1 out of 5 stars

Unable to contact Portusdigital website. I have a 5 year warranty on my pc and can’t contact them online.

Rated 5 out of 5 stars

Customer service is outstanding. A failed component - the power adapter - happens from time to time, but to have it replaced under warranty with next day delivery (depending on Royal Mail, but still n... See more

Rated 5 out of 5 stars

The year is 2023 & I was still running my old & trusty Desktop with Windows 7. Kept it going over the years but being a Photographer & no updates for Windows7 programs, meant they would not work any... See more

Rated 5 out of 5 stars

Amazing company. Purchased an all in one computer 2 years ago, fabulous machine absolutely love it. Encountered a problem, contacted Portus, they arranged not only collection, but sent appropriate p... See more

Company details

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Portus Digital are committed to offering businesses affordable, practicable, tech hardware solutions and offer free e-recycling of old tech and packaging recycling.


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3.3

Average

TrustScore 3.5 out of 5

470 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

An excellent PC with minor room for improvement

An excellent PC. I’m really impressed how quick it starts and everything loads.
It looks smart on my desk.
My only thoughts are that it could really do with a small light on the front to indicate that the power is on.
The video camera pops out of the side of the screen. So when using Zoom for example, the audience sees me looking away from the screen and not at them. To look at the audience, I have to look to the left and am then not fully focused on what is happening on the screen.
Minor points, but that’s the purpose of a review

13 October 2022
Unprompted review
Rated 5 out of 5 stars

Super fast machine

Super fast machine, boots up in the blink of an eye, nice graphics, order process simple, delivery on time. All in all, I’m extremely impressed.

13 October 2022
Unprompted review
Rated 4 out of 5 stars

Delighted but with two reservations

I love my all in one computer but forgot, when I ordered it, to look to see if there was a CD player. I would also prefer the camera to be in the middle because on zoom, I now appear to be looking at people from the side.

11 October 2022
Unprompted review
Rated 5 out of 5 stars

everything about my experience with…portus digital has been 1st class

everything about my experience with portus computers has been first class. i gave the specs to a company it man who confirmed that it actually had a higher spec than i needed so i went ahead and ordered it. it arrived 2 days later, was very easy to set up and get running. it far superior to my old computer, very fast and does indeed outweigh my current needs. my only gripe if you can actually call it a gripe was that i couldnt find the built in camera, it took my son about 15 mins to find it. well hidden but as i said not really a gripe. they even arranged to collect all the packaging it had been sent in. first class computer, first class service and a 1st class company, many thanks

4 August 2022
Unprompted review
Rated 5 out of 5 stars

Excellent, knowledgeable and friendly service.

Really straightforward. I sent an initial message via the Portus contact us form and heard back from someone really quickly.
I had some spec questions and options I wanted to discuss they were answered swiftly and I got the ideal spec for me easily.
Being able to return / recycle the packaging was a welcome bonus too. Brilliant all round.

26 July 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic company.

Great package and excellent value. A few early problems which were quickly resolved with excellent customer service. Would recommend evey time

11 October 2022
Unprompted review
Rated 5 out of 5 stars

Good Value and Good Service

Easy to order and rapid delivery. My first AIO and I am impressed.
Some good configuration options at reasonable prices. I have already recommended Portus to a couple of my friends.

22 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and excellent computer.

From the first phone call when I asked for the details of the computer I was interested in, to the day it arrived on time, the experience was a pleasure. Nothing was too much trouble. Excellent service and excellent computer.

4 July 2022
Unprompted review
Rated 5 out of 5 stars

PORTUS PRO AIO-103

Have had this PC for four months now and can honestly say that it's the best I've ever owned, also, the customer service is excellent. When it came to setting up, (a very simple and easy procedure) the micro USB stick containing the mouse/keyboard driver was missing. Called CS straight away and less than 24 hours later, a new keyboard and mouse (+ driver) arrived.
For the price, I couldn't find anything else that got remotely close to the spec. of this machine, let alone offering a three year warranty. Most impressive of all it's impressive features is the speed at which it operates whatever you're doing; still surprises me every time I use it.
I would definitely recommend that anyone looking for a new all-in one PC, should check out Portus.

8 June 2022
Unprompted review
Rated 1 out of 5 stars

Have an issue? They won't speak to you

Purchased a PC last week. Power supply was incorrect and now unable to boot into windows. Emailed phoned and left messages but no reply. Shocking customer service!

7 September 2022
Unprompted review
Portus Digital logo

Reply from Portus Digital

Hi Brenton. Thank you for your review and feedback. Portus Digital would like to sincerely apologize for the service you received during your most recent purchase. We do not usually operate in this manner and will be taking all the necessary steps to ensure it does not happen again. Once we realised your PC was faulty, we organized a collection and had a replacement sent out the same day for next day delivery. We have since sent you some emails to make sure everything is ok with your recent computer but are yet to hear back. If you require any further assistance, please do get in touch. Kind regards, Portus D

Rated 5 out of 5 stars

Computer Satisfaction

Whilst researching computers on the internet to replace a defunct one. I came across a UK company, Portus Digital that provide a wide range of products from computers, tablets to smart phones and have their own workshops too.
I was impressed at the range and specs they had on show compared to the big names out there. The range was as impressive has were their prices which I considered, value for money. There is a helpful Chat line and phone line if you have queries regarding your choice of computer, where the sales manager (Aaron) is more than happy to oblige.
My eventual choice was the All-in-One 27” (AIO) an excellent spec to meet with my requirements. It was ordered and delivered within the five days, well packaged and they offered to collect the packaging too. Setup was easy and up and running in minutes, very fast and the screen showed up the graphics brilliantly.
After a short time I made a major blunder which completely malfunctioned the computer. So, the big question “What do I do Now.” I phoned the sales Manager to inquire whether he could offer help/advice on my issue. I couldn’t have hoped for more when he said “get in touch with our support team to see if they can help with the problem. After a couple of days Aaron emailed me to arrange for the computer to be sent back to their workshop to investigate the problem. It was returned to me in perfect working order again. Many thanks to the support team.

Their customer service is exemplary and second to none. Can’t give enough praise to the support staff, and they back their computers with a three year guarantee. If thinking of purchasing a computer then buy from this company you won’t be disappointed. Overall, first class service.

18 August 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a new PC from this company…(PORTUS DIGITAL)

Ordered a new PC from this company until recently never new anything about them, Saw them on the web and very glad that I did the computer that I have brought so far is great as a 24" screen very fast pop up camera seems to have all that is needed only time will tell how things work out but so far very happy.
And they collected my old PC and packaging for recycling.

29 July 2022
Unprompted review

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