Positive Retail Reviews 12

TrustScore 4.5 out of 5

4.4

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Company details

  1. Clothing Shop
  2. Fashion accessories shop
  3. Men's clothes shop
  4. Ladies' clothes shop

Written by the company

Positive Retail is a curated mens and womens resale brand described by Vogue Business as a "high street disruptor". We provide a compelling solution for retail overstocks, while bringing a much-needed pioneering breath of fresh air to the high street. Our model and stores are unique in that we partner with credible brands on their surplus stock, and mix this with pre-loved designer items. Picture last-season Margaret Howell, Ganni, Universal Works, Goodhood and Aligne alongside pre-loved Comme des Garçons, Raf Simons, Gucci & Acne Studios. Our four community-based stores in Margate, Deal, St Leonards-on-Sea and Faversham are booming at a hyper-local level. With B-Corp pending status, we firmly demonstrate we are a force for good. We strongly believe in honouring both product and customer experience and 'normalising' resale on the high street. Put simply, we are a very new and very disruptive alternative to TK Maxx and Vinted under one fascinating, impeccably curated roof.


Contact info


4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Staff at two stores went above and beyond to find me my perfect coat!

Found a coat I loved, but in the wrong size in the Faversham store. The lady in the shop took my number and went out of her way to track down the coat I wanted in the colour and size needed. Within a few hours, I had a Message from the St Leonards Store, they had the coat and could mail it to me. It arrived within a couple of days.
Amazing service and a beautiful coat!

28 February 2026
Rated 5 out of 5 stars

Great service & great product!

Found a beautiful coat at a great price in one of the stores, but they didn't have my size. I emailed the generic email and they found me one in a different store and posted it out to me. Great service and great product!

8 September 2025

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