I knew nothing about the shop, its ethos or what it sells before I popped in on the off chance when I was in the area and got a lovely treat. The person working there was friendly and super helpful, h... See more
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I had a very quick but successful shopping experience. Fantastic products with a feel good factor. I can't actually wait to go back. The clothes I bought have fast become my new favourites. Super love... See more
A wonderful gem in the heart of Margate. Fantastic selection of the top UK mens brands at great price points. Bought two shirts on my first visit.
Carole helped me choose an item that was high quality and great fabric, I was very pleased with my new purchase
Company details
Written by the company
Positive Retail is a curated mens and womens resale brand described by Vogue Business as a "high street disruptor". We provide a compelling solution for retail overstocks, while bringing a much-needed pioneering breath of fresh air to the high street. Our model and stores are unique in that we partner with credible brands on their surplus stock, and mix this with pre-loved designer items. Picture last-season Margaret Howell, Ganni, Universal Works, Goodhood and Aligne alongside pre-loved Comme des Garçons, Raf Simons, Gucci & Acne Studios. Our four community-based stores in Margate, Deal, St Leonards-on-Sea and Faversham are booming at a hyper-local level. With B-Corp pending status, we firmly demonstrate we are a force for good. We strongly believe in honouring both product and customer experience and 'normalising' resale on the high street. Put simply, we are a very new and very disruptive alternative to TK Maxx and Vinted under one fascinating, impeccably curated roof.
Contact info
1 Broad St, CT9 1EW, Margate, United Kingdom
- hello@positive-retail.com
- positive-retail.com
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Staff always helpful and cheery
Always a pleasure to shop here
Always a pleasure to shop here. Staff are always helpful & friendly.
And I always find such lovely items of clothing. I love it. Xx
Great Retail Experience
Carole helped me choose an item that was high quality and great fabric, I was very pleased with my new purchase
My new favourite shop!
I had a very quick but successful shopping experience. Fantastic products with a feel good factor. I can't actually wait to go back. The clothes I bought have fast become my new favourites. Super lovely & helpful assistant too.
Margate Gem
A wonderful gem in the heart of Margate. Fantastic selection of the top UK mens brands at great price points. Bought two shirts on my first visit.
Great ethics, fabulous service, good prices
I knew nothing about the shop, its ethos or what it sells before I popped in on the off chance when I was in the area and got a lovely treat. The person working there was friendly and super helpful, having seen what kind of thing I liked they went into the stock rom to get more items from that brand in my size. I walked away with two gorgeous, quality, designer items at very fair prices that I have already worn multiple times. Will definitely make the trip across London to go back.
Lovely concept beautiful clothes at Deal
Lovely concept beautiful clothes at reasonable prices. Have now shopped 3 times there in past couple of months. Lovely staff too.
Great products and really friendly and…
Great products and really friendly and helpful staff
Shopping was a dream!
I wish I could have bought everything! My friend and I had such a lovely experience when we were in Margate.
Great ethos, beautiful clothes!
Love the ethos behind it! High quality clothes from UK sustainable brands.
Dalston store experience
Really helpful friendly staff. Great selection of clothes and love the initiative behind the store.
I have been to bother the Deal and…
I have been to both the Deal and Margate Stores. Lovely team, lovely clothes. Thank you.
Love the Faversham store
Love the Faversham store, always get a warm
Welcome and so helpful.
Beautiful clothes and home bits.
Staff at two stores went above and beyond to find me my perfect coat!
Found a coat I loved, but in the wrong size in the Faversham store. The lady in the shop took my number and went out of her way to track down the coat I wanted in the colour and size needed. Within a few hours, I had a Message from the St Leonards Store, they had the coat and could mail it to me. It arrived within a couple of days.
Amazing service and a beautiful coat!
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