Positive Vibrations Reviews 78

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Products, prices and delivery is flawless. The discretion part needs some working on. It does feel weird when you order stuff online and then you get a phone call during work from ''Sex Shop Posit... See more

Rated 5 out of 5 stars

Very helpful and friendly staff. Wide collection of various products. Good quality items. Pleasantly decorated store. 5 stars overall. Will gladly shop again.

Rated 5 out of 5 stars

Ordered and it was Thursday I thought I won't see the product till next week but on Saturday it camed werry fast I was surprised so I guess until they took the order, process it and packed it right aw... See more

Rated 5 out of 5 stars

Large assortment, I guess everyone could find something. First time buyer, everything was in order.

Company details

  1. Sex toy store

Written by the company

Diskretno locirana trgovina nalazi se u centru Zagreba. Uređena poput butika s daškom budoara nudi veliki izbor seksualnih igračaka, fetiša, seksi rublja, afrodizijaka, intimno drogerijskih proizvoda, zezalica za djevojačke / momačke zabave te još mnogo toga. Ljubazno i educirano osoblje upotpunit će ugodno iskustvo kupnje. On-line narudžbe šalju se isti dan.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

78 reviews

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Rated 5 out of 5 stars

Excellent experience

It was all amazing and as per order!

16 July 2025
Positive Vibrations logo

Reply from Positive Vibrations

Dear Sir, we are sorry if you had a bad delivery experience. When you made the order on our website, you chose BOXNOW as a delivery option. BOXNOW delivery is only made to their packet lockers, it is not done to a home address. When the package is ready to be picked up, you receive a text message and an email from BOXNOW letting you know. For future orders, we suggest choosing GLS as a delivery service if you would like a phone call before the package is delivered to a home address. Kind regards, PV Team

Rated 1 out of 5 stars

Defective product, It was a gift and a complete disappointment

It was given as a gift for a honeymoon and unfortunately a waste of money because the product is defective.

28 March 2025
Positive Vibrations logo

Reply from Positive Vibrations

Dear Madam,

We apologize for the inconvenience. However, with thousands of products in our store, it is impossible to know in advance if a single item might be faulty. The manufacturer of this product is based in the Netherlands and has been a reliable partner for many years.

That said, neither the producer nor we can predict if one unit among thousands may have a defect caused during production or transport. For this reason, we offer a 6-month warranty from the date of purchase, as explained in our email communication.

Since you were unable to visit our store in person, we offered you the option of sending the product by mail to initiate the complaint process. Unfortunately, you declined this option.

In order to proceed with a complaint, we need to either inspect the faulty product or receive clear photo/video evidence of the defect. Without this, we are unable to move forward.

From our experience, many cases are not due to actual defects, but rather due to customers not being fully familiar with how to use the toy correctly. We also offered to contact you to provide additional instructions on proper usage, but this offer was also declined.

Given the current situation, we would appreciate hearing your suggestion on how we might resolve this issue.

Kind regards,
Pv team

Rated 5 out of 5 stars

Fast shipping and fast order dealing...

Ordered and it was Thursday I thought I won't see the product till next week but on Saturday it camed werry fast I was surprised so I guess until they took the order, process it and packed it right away was def nice for a change 😊

17 October 2024
Rated 5 out of 5 stars

no issues

i ordered on weekend, order was shipped and arrived as soon as possible, monday.
there were no issues

15 July 2024
Rated 5 out of 5 stars

Very satisfied

Large assortment, I guess everyone could find something. First time buyer, everything was in order.

29 May 2024

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