Postapill Reviews 33

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

This should be zero stars! Placed an order end of May, money taken immediately and no goods ever shipped/received. Despite contacting them many times by email, have received no response so no chance... See more

Rated 5 out of 5 stars

Really happy with the prompt service and delivery! Will definitely be using this online pharmacy again for future purchases

Rated 1 out of 5 stars

*please refrain from using the company or website because they don't reply to emails and I ended up ordering twice and received nothing* it's been over 3 weeks and I have made a total of 6 to 7 emails... See more

Rated 1 out of 5 stars

This website is a scam. They sent out one item from my order but the other two were missing. I’ve contacted them several times but they don’t respond. It’s clearly not a legitimate company. I know the... See more

Company details

  1. Online Pharmacy

Written by the company

Online UK pharmacy , we order, dispense and post your repeat NHS prescriptions FREE of charge. Also have a large online store where you can find over the counter medicines and other health and beauty products at great prices.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

33 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

No good

Defo not a genuine company, 6 days no response, seems they throw on a few fake 5 star reviews when they get too many 1 stars lol, in the process of getting my money refunded by my bank, Stay away from these guys.

6 January 2022
Unprompted review
Rated 1 out of 5 stars

PLEASE HELP IVE BEEN ROBBED!

*please refrain from using the company or website because they don't reply to emails and I ended up ordering twice and received nothing* it's been over 3 weeks and I have made a total of 6 to 7 emails I have received nothing. They don't have another way to contact them. Im just wondering how many people this happened too.

5 January 2022
Unprompted review
Rated 1 out of 5 stars

Avoid- no item, no refund, and rude, does not respond to emails

Avoid !!! Placed order no item arrived been a week now, emailed and got no response now have opened a claim with PayPal.

Edit - have just been informed by PayPal that they will be terminating this disgraceful sellers account due to the sellers rudeness and behaviour! As it goes against PayPal policy

Edit - Have been blacklisted by the sham of a company and accused of making threats which have never been made for asking for a tracking number.
You simply only need to read the response to the review to see what an absolute shat show this company is and they’re claiming I’ve lied about them? They’re scammers and have still not provided my item or a tracking number. Absolutely disgraceful. The comedy gold part is them blacklisting me from using their site again as if I would after they have scammed me 🤣 really !!!

Edit - There’s been no tracking number updated to PayPal still no response to my email. Claim has been escalated by PayPal now due to still having no response from the lying sellers ! More than happy to provide proof as I have it

30 September 2021
Unprompted review
Postapill logo

Reply from Postapill

Dear Lorna

We are sorry to hear your dissatisfaction, we are a NHS pharmacy that have been operating in retail pharmacy and now online for over 10 years. We have served our East Leeds community for many years and now serving our online patients and have delivered thousands of medications to many satisfied patients.

We submitted yesterday to pay pal your Tracking number and other information from Royal Mail in relation to the package that was signed for. We are currently discussing with management & pharmacists to submit your tracking number on here along along with other information we have from Royal Mail in proving our side.
Our hard working NHS staff and pharmacists will not be lied about or submit to threats of bad reviews because a refund wasn't successfully claimed by one customer.


Kind Regards

Post A Pill

P.S You are blacklisted from using our services again.

Rated 1 out of 5 stars

It's been over 2 weeks since I ordered

It's been over 2 weeks since I ordered, yet I am still waiting.
Communication is poor, not answering emails either.
Fed up of waiting
Fed up of being ignored.
If I do not get a response by today I will certainly be taking this further

19 May 2021

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