Posterstore Reviews 

757
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I was a bit worried when I read some of the reviews after I'd purchased my two posters - on second thoughts I probably should've checked them beforehand. A lot of reviewers said that they had experien... See more

Rated 5 out of 5 stars

The experience is easy and effortless. Framed artwork delivered right to your door. Ready to place upon its arrival. Really the hardest part is choosing your artwork because there is so much to choose... See more

Rated 5 out of 5 stars

Beautiful assortment of images; both black&white and four-color! Excellent, sturdy paper. Very sharp image clarity. And, maybe most importantly, the shipping was fabulous. Posters separated with smoot... See more

Rated 1 out of 5 stars

This poster took longer than promised to arrive. When it did arrive the sticker meant to keep it rolled up had ripped open. It was difficult to remove from the tube because of this. Once removed fro... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Trendy and stylish Scandinavian design premium posters and frames online at great prices. Free shipping over £45 and 3-5 days delivery time. Happy shopping!


Contact info

4.0

Great

TrustScore 4 out of 5

757 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(757)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful quality

Wonderful quality

13 August 2024
Posterstore logo

Reply from Posterstore

Hi Ana

We are very happy to hear this!
If you have any questions or if there is anything we can help with, please get in touch with our Customer Service team.

Have a great day!

Rated 1 out of 5 stars

Nap Time Poster 24x36

This poster took longer than promised to arrive. When it did arrive the sticker meant to keep it rolled up had ripped open. It was difficult to remove from the tube because of this. Once removed from tube I found that there is a noticeable crease in the poster.
The image in this large format appeared pixilated and low quality. Perhaps it would be better if printed in a smaller format.
Overall this was a disappointing experience.

12 August 2024
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Reply from Posterstore

Hi Jennifer,

Thank you for your feedback.

We are very sorry to hear that your item was damaged during delivery and did not arrive as expected!

We do our best to pack our items securely and safely so that they arrive as intended.

Our customer service will be in contact with you soon. We hope that, with your input, we can find the best resolution.

Kind regards,

Team Poster Store

Rated 4 out of 5 stars

Fast delivery

Fast delivery, prints nice, just barely fit in picture frame, seemed slightly smaller.

10 August 2024
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Reply from Posterstore

Hi Crystal

Thank you for getting in touch, your feedback is valuable to us so that we can work to provide an excellent experience for our customers! If you have any questions or if there is anything we can help with, please get in touch with our Customer Service team.

Have a great day!

Rated 2 out of 5 stars

Did not get all ordered prints but was…

Did not get all ordered prints but was charged for them all. The size of the posters are also misleading as they include a boarder in the overall size - all are too small for what I thought I was getting so I won't be able to use them.

12 August 2024
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Reply from Posterstore

Hi Ciara,

Thank you for your feedback.

We are really sorry to hear that the posters didn't meet your expectations. To confirm, some of our posters include a white border as part of the design. Details of the white border are always listed in the product description on the website, and this is also reflected in the pictures of the poster. We try to advertise our sizes as accurately as possible, due to this we have chosen to show the full measurement for the poster, which would correspond to the frame size.

In regard to your missing posters, our customer service will be in contact with you soon to ensure everything is sent.

Kind regards,
Team Poster Store

Rated 5 out of 5 stars

Was easy to purchase thank you 😊

Was easy to purchase thank you 😊

1 September 2024
Unprompted review
Posterstore logo

Reply from Posterstore

Hi!

Thanks for sharing this with us, we are so glad to hear it! If you have any questions or if there is anything else we can help you with, please do not hesitate to get in touch with our Customer Service team.

We wish you a lovely day!

Kind regards
Team Poster Store

Rated 5 out of 5 stars

Great experience

Everything went very smoothly and the product was just as advertised. I love that there is a framing option!

5 August 2024
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Reply from Posterstore

Hi Tiffany,

Thanks for sharing this with us, we are so glad to hear it! If you have any questions or if there is anything else we can help you with, please do not hesitate to get in touch with our Customer Service team.

We wish you a lovely day!
/Poster Store

Rated 2 out of 5 stars

Price not worth quality of product

Price not worth quality of product. My orders were for my classroom. I could have ran this off our printers at the school. Their cost for ink and paper could be more than 50 cents. On the upside for them it came on the date they said.

5 August 2024
Posterstore logo

Reply from Posterstore

Hi,

Thank you for your feedback.

We are very sorry to hear that your item did not arrive as expected!

We print our posters on FSC Certified 200g/m2 uncoated premium paper. The paper is age resistant and we have chosen a matte surface without reflections to create a premium feel with no glare. It is important to us that our product reflects this quality.

Our customer service will be in contact with you soon. We hope that, with your input, we can find the best resolution.

Kind regards,

Team Poster Store

Rated 5 out of 5 stars

Loved all the options

Loved that there were soooo many options to choose from. It was very easy to order, unfortunately, I had to return the canvas due to the fact that it did not match the room I purchased it for.

3 August 2024
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Reply from Posterstore

Hi Katie,

Thanks for sharing this with us, we're very happy to hear it!

If you have any questions or if there is anything else we can help you with, please don't hesitate to contact our customer service team. 

We wish you a great day!

- Team Poster Store

Rated 2 out of 5 stars

I’m not satisfied with the quality of…

I’m not satisfied with the quality of the product. I have bought a big poster and a wooden frame for it. The frame is very fragile, it is falling apart literally. It took me some time to fit the poster in the frame because the frame is so wiggly that the poster would slip out of it. I wanted to return it at first, but the poster is for my business which I just opened up and I had too much going on already.
In the future I might will just buy the posters and look for a frame somewhere else.

31 July 2024
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Reply from Posterstore

Hi Dear

We are sorry that our frames didn't meet your expectations.
Our frames are handcrafted by skillful craftsmen with long experience in frame production based in Europe and Asia. Our frame suppliers have been carefully selected to align with our social and environmental responsibility.

We kindly ask you to contact our Customer Service if you have any questions regarding the quality or if you receive a damage item. This will ensure that we can look together at this matter and hopefully find the best solution.

Have a great day

Rated 5 out of 5 stars

Great customer service

No complications , very helpful customer service , kept me updated about my order and good communications via text .
Order arrived exceptionally well packaged!
Thank you Poster Store

29 July 2024
Rated 5 out of 5 stars

Items came on time and looked just like…

Items came on time and looked just like it did on the site! I am pleased.

28 July 2024
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Reply from Posterstore

Hi Shauntya,

Thank you for your feedback, it is really appreciated!
If you have any questions you are welcome to contact our Customer Service team.

We wish you a lovely day!

Rated 1 out of 5 stars

A really bad Coustomer service

A really bad Coustomer service

25 July 2024
Posterstore logo

Reply from Posterstore

Hi Mauricio

We apologise for the inconvenience and thank you for your patience. Due to increased workload, it takes more time for Customer Service team to reply.

We can see that you are already in contact with one of our Customer Service agents who has been provided the best resolution. If you have any questions regarding your order, please feel free to contact us again by the same email. We will be happy to help you.

Have a great day

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