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Post Lake Lending Reviews 16,904

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TrustScore 4.5 out of 5

4.3

Financial Institution
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Review summary

Created with AI, based on recent reviews

Looking at 5,681 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, patience, and respectful demeanor, making the application process smooth and pleasant. Many people highlight the exceptional customer service, noting that representatives are knowledgeable, explain everything in detail, and are able to answer all questions. The overall service is often described as quick, easy, and reliable, with many users appreciating the efficiency of the approval process. However, some people were dissatisfied with the payment process, mentioning issues with funds taking too long to deposit into their accounts or difficulties with managing their loan information. A few other people also felt that the interest rates were high or experienced problems with communication regarding payment schedules and account balances.

What people talk about most

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness,... See more

Staff

Customers had positive experiences with staff. Many reviewers found representatives to be professional,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the great customer... See more

Payment

Clients share ambiguous opinions on payment. Many customers express frustration with high interest rates,... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers praising the ease and speed of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Legit fast and reliable. So sick of wasting my time, couldnt find an actual solution to my needs. Post Lake actually did not approve my first application, but after working out some kinks…. I applied... See more

Rated 5 out of 5 stars

Like I said they are very courteous and kind. I received my loan and so I didn't feel like I was paying to much back i received a call to help with my concerns and worked out a plan so I didn't feel l... See more

Company replied

Rated 5 out of 5 stars

Once I repaid my 1st loan, I was offered a higher amount for my next one. This came when I needed the help & thankful for the simple instructions, speedy transaction & kind service.

Rated 5 out of 5 stars

Representative was very respectful and patient. Explained everything in great detail. This wasnt my first time doing business with Post Lake. My other experiences were just as pleasant. I will continu... See more

Company details

  1. Financial Institution
  2. Loan agency
  3. Non-bank financial service

Written by the company

Your credit score is not what Post Lake Lending looks at, despite that it can be a plus, but Post Lake Lending determines your eligibility based off your ability to repay the money and the information you provide. They have their own lending standards that does not depend on your credit score but on other factors that give them an idea that you are borrower who will be able to pay your loan on the schedule set out in your loan agreement.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

17K reviews

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Replied to 97% of negative reviews

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Rated 1 out of 5 stars

I would not tell know one to come here…

I would not tell know one to come here cause of you got $350 from them they would give you an agreement for a year only for $350 so we be paying with interest quadruple of what you owe it not worth it. When I only supposed to take 3 months now I'm looking at pain $373 more then what I actually buried

6 January 2026
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Reply from Post Lake Lending

We’re sorry for the frustration and understand your concerns about the repayment terms. Loan agreements, including duration and total cost, are disclosed at signing, but we recognize this may not have been clear in your case.

Rated 1 out of 5 stars

Horrible service

Horrible service, customer representative couldn’t help and they also don’t have an app or a website to review balances or loan information. If I could give zero stars, I would.

26 January 2026
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Reply from Post Lake Lending

We’re sorry to hear about your experience and understand your frustration. This feedback is important to us, and we’re actively working to improve both customer support and access to account information. Please contact us directly so we can assist you further and address your concerns.

Rated 1 out of 5 stars

Didn't get it but got approved for it

24 April 2026
Unprompted review
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Reply from Post Lake Lending

We’re sorry for the confusion. An approval does not always mean funds are issued, and we understand how unclear this felt. Please contact us directly so we can review your application and provide a clear explanation.

Rated 2 out of 5 stars

I have not received anything that I had…

I have not received anything that I had requested but the people are kind and understanding

23 April 2026
Unprompted review
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Reply from Post Lake Lending

Thank you for sharing your feedback. We’re sorry you didn’t receive what you requested, but we truly appreciate your kindness and understanding.

Rated 1 out of 5 stars

SCAM

Told us when we signed up that he would refund us if we don’t use our leads. That was a lie!!! I’ve asked him 45 times to refund me and no response

23 April 2026
Unprompted review
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Reply from Post Lake Lending

We’re sorry to hear about your experience. This is not the level of service we aim to provide. Please contact us directly so we can review your account and work toward resolving this matter as quickly as possible.

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