POTAGE Reviews 

1,461
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Potage ...... First delivery Parcel arrived right on expected time. I did find opening the box difficult , no indication were to start to open box, an arrow would be helpful. Meals very well pac... See more

Company replied

Rated 5 out of 5 stars

Well packaged delivered on time. Meals can be unusually high quality and varied. As a midday lunch they are excellent altho I'm not sure they might do well to rethink cooking instructions as heating... See more

Company replied

Rated 5 out of 5 stars

I was disappointed to read Potage has closed. They were a god send during lockdown! I ordered many times and enjoyed all of the meals - just the right size and very tasty. Shame :-(

Rated 5 out of 5 stars

Efficient and delicious! I think possibly the meals for one could be a bit larger … and the cauliflower/kale macaroni cheese was also scrumptious but although the serving was for 2, it was not really... See more

Company replied

Company details

  1. Frozen food store

Written by the company

Deliciously healthy frozen meals delivered, founded by Georgia. We're on a mission to make deliciously healthy eating easy and enjoyable for everyone. Even good cooks enjoy a night off. Fill your freezer with our meals and give yourself more time for what really matters.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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No recent history of asking for reviews

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4.5

All reviews

(1,461)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

A good start.

As previously, fish pie a little too 'moist', but cooks up very nicely. Good flavour and plenty of fish.

Not tried anything else yet.

28 January 2023
Rated 5 out of 5 stars

Excellent food and excellent service

Excellent food, excellent delivery with updates

18 January 2023
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Reply from POTAGE

Thanks for your review! It's great to hear that you have enjoyed our meals and that you are happy with our service too!

Rated 5 out of 5 stars

Exceptional meals, convenient but delish

Every meal we’ve had from Potage is *delicious*. So convenient to have these in your freezer as working parents. We mainly meant it to be for us, but baby wolfs it down so might have to order more.

17 January 2023
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Reply from POTAGE

Thanks for your review! It's great to hear that you and your baby have enjoyed our meals.

Rated 5 out of 5 stars

Good home cooking

Well made meals with a good menu choice.
Generous portions
All in environmentally friendly packaging

20 January 2023
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Reply from POTAGE

Thanks for your review! It's great to hear that you have enjoyed our meals.

Rated 5 out of 5 stars

The food is so beautifully made and…

The food is so beautifully made and when I've had a long hard day at work it is a real comfort to know that there is a delicious Portage waiting for me!

24 January 2023
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Reply from POTAGE

Thanks for your review! It's great to hear that you have enjoyed our meals.

Rated 5 out of 5 stars

Delivered on time and where I wanted…

Delivered on time and where I wanted it, contents delicious as usual - I’m getting quite a pile of these special insulated boxes and wish they could be collected and recycled, perhaps when a certain amount had been accumulated?

18 January 2023
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Reply from POTAGE

Hi Thanks for your review! It's great to hear that you have enjoyed our meals. I have sent you an email about sending the packaging back to us. Please respond to my email if you are interested.

Rated 5 out of 5 stars

Efficient and delicious

Efficient and delicious! I think possibly the meals for one could be a bit larger … and the cauliflower/kale macaroni cheese was also scrumptious but although the serving was for 2, it was not really enough for both of us. However, they are the most yummy and healthy (no preservatives or nasty additives) prepared meals I’ve come across. I will keep buying them

20 January 2023
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Reply from POTAGE

Thanks for your review! I will pass your feedback on to our kitchen staff and management. It's great to hear that you have enjoyed our meals.

Rated 5 out of 5 stars

10/10

Ordering and delivery very smooth and meals so far have been amazing! Really impressive for frozen meals 10/10

13 January 2023
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Reply from POTAGE

Thanks for your review! It's great to hear that you have enjoyed our meals.

Rated 5 out of 5 stars

Wonderful hearty tasty meals

Great - cannot fault them. I will be ordering again. The tikka masala was beautiful and the cottage pie with cheesy mash. Never had a frozen meal taste so good honestly really good.

10 January 2023
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Reply from POTAGE

Thanks for your review! It's great to hear that you have enjoyed our meals.

Rated 4 out of 5 stars

Problem with the courier but excellent service from Potage themselves

There was a problem with the delivery company for my order which meant it would not arrive before it had all defrosted. However when I spoke to Potage they swiftly arranged a replacement and it was sent the next week with no problems. The first order never arrived so think someone somewhere along the delivery route is enjoying some free food!

17 January 2023
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Reply from POTAGE

Hi Louise, Thanks for your review! I'm sorry that your first delivery went missing but I'm glad that you received the replacement order without any further issues.

Rated 3 out of 5 stars

Promised a lot but sadly underwhelmed

These meals are produced with good ingredients, are promptly delivered and convenient. However, I was disappointed by the portion size and flavour. I do feel they are very expensive for what they are. I had to provide rice or vegetables to supplement. Sadly will not buy again.

17 January 2023
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Reply from POTAGE

Hi, Thanks for your review! We do appreciate all feedback that we receive from our customers. I'm sorry that you were disappointed with our meals. I have passed your comments on to our management team. If you'd like to discuss this further please email hello@potage.co.uk and we will be happy to help.

Rated 5 out of 5 stars

So easy to order delicious food

So easy to order delicious food. My order was delivered very promptly and the food we have eaten so far has been delicious. Really excited to have discovered you - I will definitely order more. Thank you!

5 January 2023
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Reply from POTAGE

Thanks for your review! We are delighted that you are happy with our meals.

Rated 4 out of 5 stars

Meals were really delicious

Meals were really delicious - fresh and very tasty. I would say the portions are quite small. So okay for a lighter sort of supper.

12 January 2023
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Reply from POTAGE

Hi Donna, thanks for your review. I'm glad that you enjoyed the meals. I will pass your feedback on to our kitchen team.

Rated 5 out of 5 stars

Real food

Real food! Enjoyed . Will buy again

10 January 2023
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Reply from POTAGE

Thanks for your review! We are delighted that you are happy with our meals.

Rated 3 out of 5 stars

Loved the packaging

Loved the packaging, was very easy to handle when hot, not at all flimsy like some other oven ready meals. Only tasted 1 meal out of several ordered so far but was actually very disappointed with the overall taste. Very bland, vegetables quite mushy, meat very chewy. Am hoping that the other meals will be better as I had high hopes for Potage after reading other reviews.

10 January 2023
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Reply from POTAGE

Hi Gillie, thank you for taking the time to leave us a review. We're always keen to hear feedback and would love to follow up with you so I'll send you an email separately. Speak soon!

Rated 5 out of 5 stars

Superb

Superb customer service, speed, choice and - most importantly of all - quality of food!

4 January 2023
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Reply from POTAGE

Hi Alex, thank you for such great feedback, lovely to hear and delighted you are enjoying the meals!

Rated 3 out of 5 stars

Your introductory 5 meal parcel no good…

Your introductory 5 meal parcel no good for vegetarian so I selected vegetarian replacements
Received with no 1st order discount

4 January 2023
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Reply from POTAGE

Hi Mrs Short, sorry to hear your discount didn't apply. If you send an email to hello@potage.co.uk we will look into this for you. Thanks so much.

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