They used to be good
They used to be good. Why are they charging HST and still forcing you to use EMT payments? If they were legit which they are not. Topbc bud is better and they don't charge tax.
30 January 2026
Unprompted review
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Company details
Written by the company
Pot Cargo is an online distributor of cannabis products. Our company prides itself on its large selection of products, its knowledgable staff, and its fast and reliable shipping practices. We are a company of people dedicated to making your experience an enjoyable one. We are committed to delivering a safe product at an affordable price every day.
Contact info
2.6
Poor
11 reviews
Replied to 25% of negative reviews
Typically replies within 2 weeks
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Their customer service is horrible
Their customer service is horrible. They don't reply to emails. They don't answer when you use the Chat With Us button.
They don't give you an ETA on your delivery, they just suddenly phone and say they've arrived. I paid for my order 2 hours ago and they haven't even accepted payment yet.
This isn't the 1st time this has happened to me with them. They're cheap, that's it.
Zero stars
6 February 2026
Unprompted review
They ripped me off and never gave me my…
They ripped me off and never gave me my item I ordered They have zero way of contacting them and their live chat doesn't even work
16 October 2025
Unprompted review
Will My Order Arrive
Placed an order, the site said delivery in 5 days, we are now on day 10, still waiting......hadn't ordered from here for a while because of their slow delivery, decided to give them another chance, and it looks like that was a bad decision....back to the other suppliers with 3 day delivery service. Pot Cargo's products and prices are great, just takes forever to receive it.
4 May 2025
Unprompted review
Reply from Pot Cargo
Hi Barry,
Your concerns are heard. Your previous order was delayed during recent disruptions with Canada Post. It looks we’ve already provided you with a full replacement, which is now in transit with an alternate courier. Standard delivery typically takes 2–8 business days.
We truly appreciate your patience and hope this resolves things for you.
Customer service ... ?
Customer service leaves a LOT to be desired.
Sent a message two days ago, still not read. All other messages do not get answered. If you order more than $250 they claim overnight shipping is free however, only a small portion of my order got shipped overnight, the rest about 75% of it, got shipped REGULAR Canada Post. Their claim is that the items are coming from two separate warehouses. That's not MY problem, logisitics is yours. If a customer goes out of their way to meet the $250 then you have the responsibility as you claim, to ship the WHOLE order overnight, not just the smaller portion. So now I have to wait a WEEK for my order. Their excuse is the warehouses. Again, NOT my problem. You advertise for something then live up to it. Quite the expensive learning lesson. Customers be aware.
9 November 2023
Unprompted review
Reply from Pot Cargo
Hi Pamela, We want to ensure that we address concerns from your order that you might still have. It's important to us that we make things right. If there are outstanding issues, please reach out to customer service who are happy assist you further.
The best of the best
I've been dealing with this company since 2016 , nothing but amazing customer service and quality products . 👌
7 September 2022
Unprompted review
Reply from Pot Cargo
Thank you Robert for taking the time to leave a 5 star review, we appreciate you and your continued support.
POT CARGO has the best deals on edibles! Their hard candies and gummies and Lollipops are awesome! But 5, get the 6th free! Assorted doses and flavors!😁 deals on s
POT CARGO has the best deals on s
5 June 2022
Unprompted review
Reply from Pot Cargo
Thank you for the 5-star review, we appreciate your patronage!
Pot Cargo has awesome deals!
Pot Cargo offers excellent deals for those on a tight budget! Deals are to be had for those with a Medical Cannabis Prescription! Buy 5, get $5 off of their Medicated Lollipops that have 150 mg. of THC in each Lollipop! Fabulous pricing for a tasty treat with a bonus kick! Will for sure buy these again from Pot Cargo! Then Cargo Points for future purchases!
19 March 2022
Unprompted review
Reply from Pot Cargo
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
My Favourite People on the Internet <3 Pot Cargo Delivers
Been a customer for years, best place on the internet. They are fast shippers, sometimes I don't know how it gets across the country so fast but it does. Always, ALWAYS with a tracker, too.
They are quality people with quality product, if there's any issue, there's contact. I highly recommend giving them a try, you'll be hooked. Like me.
28 January 2022
Unprompted review
Reply from Pot Cargo
Thank you so much for taking the time to leave us a 5-star review.
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