Pound to Pocket Reviews 206

TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I’d be utterly ashamed if one of my kids worked at a company like this. If they created one like this id probably disown them. The whole business model is based on exploiting people who are struggling... See more

Rated 1 out of 5 stars

Entered details out of curiousity more than anything...since a couple of days after i have been inundated with scam calls talking about a low credit score (dont have) and outstanding debt (also dont h... See more

Rated 1 out of 5 stars

They deleted my last review because it mentioned a 3rd party marketplace (ie. me referring to selling something rather than use this company). I know this review won't help, because if you are in dire... See more

Rated 1 out of 5 stars

spent 3 weeks in florida where i lost my card 2 days into trip had to cancel my card which subsequently messed up my payments , missed two payments . tried to sort them out this morning but customer s... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Helping hardworking people fullfill their financial responsibilities with fast, trustworthy credit


Contact info

1.1

Bad

TrustScore 1 out of 5

206 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

poor customer service

not worth the hassle avoid at all costs their 24/7 helpline is not 24/7, I was refused a payment date change with the same month, a change from 8th to the 28th, instead they forced me to block them from my bank account and will now waste their time.

8 January 2014
Unprompted review
Rated 5 out of 5 stars

absolutely f.a.b company

i would recommend p2p to anyone including friends and family , they were there for me when i needed them and was in a very tight spot , the staff are just wonderful and full off information to questions

8 January 2014
Unprompted review
Rated 5 out of 5 stars

One of the better ones

Have tried a few lenders when in a tight spot and Poundstopocket are one of a few who make it an easy process and are very helpful. They don't charge the highest interest rate possible and I would say if you are in a situation and you have to borrow then I would say give them a go, easy form and all done on line, no expensive phone calls and not bombarded with texts and emails trying to get you to take out further credit.

7 January 2014
Unprompted review
Rated 5 out of 5 stars

Quick and helpful service

P2P really helped me out of a tight spot over the xmas period and it's the second time I have used this service, couldn't ask for better never made to feel uncomfortable about the fact you needed to borrow money and you have the decision in minutes, the repayments are affordable (not like some of the rip off companies you see advertised nowadays) and always there to help if you do have a problem. Wouldn't hesitate to use the service again if I had to.

7 January 2014
Unprompted review
Rated 5 out of 5 stars

Christmas made easier

Thanks to P2P for quick and efficient processing, christmas was made a whole lot easier, a true hassle free company to deal with, recommended as a first choice for anyone in the same situation.

7 January 2014
Unprompted review
Rated 5 out of 5 stars

Excellant, would not hesitate to recomment them.

Now I know that there has been a lot of negative media about all these fast loan companies and the amount of interest they charge you and yes, PoundsToPocket's interest rates are a bit higher than you would pay on the high street, but I can honestly say that their customer service, ease of their site and contactability more than makes up for it. They are so easy to do business with, they always let you know when your payment is due and how much it is, they always answer your queries quickly and I would not hesitate in recommending them to anyone. I've used them before and I'll be using them again. Keep up the great customer service PoundsToPocket.

7 January 2014
Unprompted review
Rated 5 out of 5 stars

Fast, efficient and clear, couldn't ask for better.

Pounds to Pocket has helped out of a tight spot twice now. Their web site was very easy to use and clear instructions also made the application process simple to complete. By accepting my application they are also helping me to rebuild my credit rating, something my bank wouldn't even contemplate.

They made the repayments easy too, scheduling them alongside my salary, making it easy to ensure that my repayments are always on time.

I couldn't ask for a better or more helpful service.

7 January 2014
Unprompted review
Rated 5 out of 5 stars

Affordable and trustworthy.

Lender who let You actually feel those pounds in Your pocket, not just slipping through Your fingers with unbelievably high APR as loans from others.
Upstanding customer service, clear T&C's.
Probably the only lender who's not stretching the truth in advertisements.
Everything as promised - simple, quick and easy to repay.

7 January 2014
Unprompted review
Rated 5 out of 5 stars

Outstanding

In times when payday lenders and load companies are receiving a bad press I can honestly say that Pounds to Pocket buck the trend. I have been with them for three years now have had nothing but first class service from their kind and understanding staff along with affordable financial help. Banks and lenders could learn a lot from Pounds to Pocket.....well done!!!

7 January 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look