I originally went to Elgiganten next door and no one wanted to speak to me. I left and went to Power where I was immediately greeted, motioned in the direction I needed to go and told that there w... See more
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KULZ KUAF7008 AIRFRYER I was told by Daniel the salesman, that this was the last one of these, that they had. Evidently, it is not, as the Power shop in Frederikshavn still advertises... See more
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Super god service og behandling😀 ville helt klart anbefalede Power i fr.havn😀
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Det sutter for hårdt ingen former for expedisionen er til at skide på Elgiganten for life
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Grønlandsvej 22, 9900, Frederikshavn, Denmark
- 70338080
4.4
Excellent
2K reviews
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Reply from POWER.dk - Frederikshavn
Hej Mihail👋
Det varmer vores POWER🧡 at læse, om din tilfredshed med denne handelsoplevelse og håber, at din nye vare spreder en masse glæde i din hverdag!
Vi glæder os til at se dig igen og du ønskes en herlig dag 🧡🤞
De bedste hilsner
Zaneb/POWER
KULZ KUAF7008 AIRFRYER
KULZ KUAF7008 AIRFRYER
I was told by Daniel the salesman, that this was the last one of these, that they had.
Evidently, it is not, as the Power shop in Frederikshavn still advertises for this product and writes " in stock".
So, he sold me a demonstration model for the advertised price. When I suggested a (further) reduction he refused. In my experience it is usual for demo appliances to be sold even cheaper.
The salesman suggested a solution, if I changed my mobile company to "You See" I could get the appliance "free".
I had journeyed 30 -40 km to reach the store and had looked on-line to choose the item. Had I lived close to the "power store" I would have walked away.
An unfortunately disappointing experience I have to say !
I have to inform everyone, that Daniel from Power has been in touch with me by telephone and we met today (Monday 12th. February). At the meeting I received a very sincere apology and a further reduction of the original price by 100 kroner. So I am very satisfied and I am pleased to be able to say that "Power has shown that they are without doubt "Service and Customer minded" !
7 February 2024
Reply from POWER.dk - Frederikshavn
Dear Ian,
We sincerely apologize for the experience you had with your purchase of the KULZ KUAF7008 AIRFRYER, and we appreciate you sharing your concerns with us. We always strive to provide the best possible service, and it is regrettable to hear that you were not satisfied.
First and foremost, we would like to apologize for any confusion regarding the availability of the product. We have promptly investigated the matter and noticed that there was an error in the information about the product's availability. We apologize for this confusion and will take the necessary steps to correct it.
Regarding the sale of a demonstration model at the advertised price, we apologize if this did not meet your expectations. We understand your concerns about the price, and we want to assure you that we take your comments seriously. We will evaluate our sales practices for demonstration models and take measures to improve the customer experience.
Concerning the proposed offer of a free appliance with a switch to "You See," we apologize if this was not satisfactory for you. We will examine this part of the experience and strive to improve our offers and communication in the future.
We appreciate your feedback, and we want to make things right. We have already contacted the appropriate department to address this issue. We will reach out to you directly to find a suitable solution that meets your expectations. Thank you for your patience, and we look forward to resolving this situation.
Best regards.
Jonas/POWER.
God service
3 February 2024
Reply from POWER.dk - Frederikshavn
Dine stjerner bringer et smil frem på vores ansigter! 🌟
Det glæder mig at læse din positive anmeldelse! 🙌 Det betyder en hel del for os her hos POWER, at du har investeret tid i at give os de fantastiske stjerner 🌟🤩. Vi værdsætter virkelig al feedback!
Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗
De bedste POWER hilsner
Mathias/POWER
Super god behandling
19 January 2024
Reply from POWER.dk - Frederikshavn
Hej Bjarne
Stor tak for din anmeldelse og for de herlige stjerner!
I POWER har vi netop stor fokus på at give vores kunder en god handelsoplevelse, hvorfor det er en fornøjelse for os at læse, at det lykkes! 😃😃
Du kan tro, at vi vil gøre vores absolut bedste for at fortsat leve op til alle dine 5-stjernede forventninger ved dit næste POWERbesøg! 🤞🧡
De bedste hilsner Emil/POWER
God service
12 January 2024
Reply from POWER.dk - Frederikshavn
Vi takker for de strålende stjerner! 🌟
Jeg er henrykt over at se din positive vurdering 🙌 Det betyder meget for os i POWER at du har brugt tid på at give os de fine stjerner🌟🤩, Vi sætter stor pris på al feedback!
Endnu en gang tak for at vælge Power, og vi ser frem til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores butikker 🤗
De bedste POWER hilsner
Oliver/POWER
Reply from POWER.dk - Frederikshavn
Hej Hanne👋
Det er skønt at læse, om din tilfredshed med denne handelsoplevelse.
Du kan tro, at vi ser frem til at kunne byde dig velkommen igen.
Du ønskes en herlig dag 🧡🤞
De bedste hilsner Emil/POWER
Hurtig og let ekspedition 😊
14 December 2023
Reply from POWER.dk - Frederikshavn
Hej Pia
Tak for besøget, anmeldelsen og for belønning af 5 smukke ⭐⭐⭐⭐⭐
Det er SÅ skønt at se disse fine stjerner, og du kan tro, at vi vil gøre vores absolut bedste for at gentage denne succes! 😊😊
Vi glæder os til, at du svinger forbi igen! 🤞🧡
De bedste hilsner
Zaneb/POWER
Reply from POWER.dk - Frederikshavn
Tusind tak for de funklende stjerner! 🌟
Jeg er utroligt glad for at læse din positive anmeldelse 🙌 Det betyder meget for mig at høre, at du har haft en fantastisk oplevelse hos os i POWER 🤩
Jeg vil gerne takke dig igen for at have valgt POWER, og vi glæder os til at betjene dig igen i fremtiden, uanset om det er online på Power.dk eller i en af vores fysiske butikker 🤗
De allerbedste POWER hilsner,
Oliver/POWER😆️
God service
18 November 2023
Reply from POWER.dk - Frederikshavn
Hej William,
Tak for din anmeldelse og de flotte ⭐⭐⭐⭐⭐!
Vi stræber altid efter at levere en god service og det er dejligt at høre det lykkedes ved dit køb! 🛒👍
De bedste hilsner,
Michelle/POWER
Reply from POWER.dk - Frederikshavn
Hej!
Tak for din anmeldelse! ⭐⭐⭐⭐⭐
Vi er glade for at høre, at du fik en god pris på din vaskemaskine, og at ekspeditionen var nem. 💨🧡
Vi glæder os til at tage imod dig en anden gang 🤗
De bedste hilsner,
Michelle/POWER
Super god service 🙏
18 November 2023
Reply from POWER.dk - Frederikshavn
Hej Tina,
Vi takker for din anmeldelse og de flotte stjerner! ⭐⭐⭐⭐⭐
Det er fantastisk at høre, at du har fået super god service hos os. 🤩
Vi stræber altid efter at levere den bedste kundeoplevelse, og din positive feedback motiverer os til at fortsætte med at gøre vores bedste.🙌
Ha' en god dag! 🧡
De bedste hilsner,
Michelle/POWER
Det suttter
Det sutter for hårdt ingen former for expedisionen er til at skide på Elgiganten for life
29 April 2023
Unprompted review
Reply from POWER.dk - Frederikshavn
Hej!
Mange tak fordi du tog dig tid til at anmelde os på Trustpilot.
Vi ærgrer os meget over at høre om din oplevelse her, den er bestemt ikke optimal. I POWER stræber vi altid efter at kunne skabe en god købsoplevelse for vores skønne kunder, så vi beklager meget at det ikke lykkedes i denne omgang. Vi finder desværre ikke dine oplysninger ud fra din anmedelse her, men vi sætter dog utrolig stor pris på din feedback, den vil vi sørge for at tage med videre til det besøgte varehus så de ved besked.
Vi takker mange gange for din tid og lyst til at dele din oplevelse med os her, og så håber vi på at få chancen for at byde dig velkommen igen, så vi kan give dig den 5-stjernede oplevelse du fortjener!
Du ønskes en rigtig dejlig dag!
De bedste hilsner
Astrid/POWER
Hi hi i skriver at den ligger klar men…
Hi hi i skriver at den ligger klar men intet ligger klar ha
19 April 2023
Reply from POWER.dk - Frederikshavn
Hej Jens,
Tak for din anmeldelse.
Vi beklager mange gange, at du ikke har fået udleveret din vare. Det er bestemt ikke i orden.
Vi har taget kontakt til varehuschefen, og vi kan forstå, at personalet har været i kontakt med dig.
Vi takker for din feedback og ønsker dig en god dag.
De bedste hilsner,
Orhan/POWER
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