POWER.dk - Ishøj Reviews 3,550

TrustScore 4 out of 5

3.8

Industridalen 11, 2635 Ishøj, DK


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See what reviewers are saying

Rated 5 out of 5 stars

It was really a wonderful online shopping experience during the Black Friday sale. I thought I wouldn’t be able to get the item because it was sold out everywhere, but online shopping made it possibl... See more

Company replied

Rated 5 out of 5 stars

Power is like the lottery. If you find a nice employee you will have a good experience. In this case a young gentleman - I believe his name is Christopher - went beyond my expectations. Well done. Ot... See more

Company replied

Rated 5 out of 5 stars

🇹🇷 KALITELI MAL,YARDIMSEVER VE GÜLER YÜZLÜ PERSONEL 🇩🇰KVALITETSVARER, HJÆLPSOM OG VENLIGT PERSONALE 🇺🇸QUALITY GOODS, HELPFUL AND FRIENDLY STAFF

Company replied

Rated 4 out of 5 stars

Especially salesperson was very helpful and interested with us so good. 3-4 days later we went and buy another something from the same guy again. many thanks

Company replied


Company details

  1. Electronics store
  2. Mobile Phone Shop
  3. Homewares Shop
  4. Washing Machine & Dryer Shop

Written by the company

POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.

30 dages-testen

Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.

Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt. Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele

Contact info

  • Industridalen 11, 2635, Ishøj, Denmark

  • 70338080

3.8

Great

TrustScore 4 out of 5

4K reviews

5-star
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Rated 5 out of 5 stars

Very good

Very good 🤩🤩

30 April 2026
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hi Hadia,

Mange tak for de flotte ord.

Det er skønt at høre, at oplevelsen var meget god 🤩🤩

Alt det bedste, Erik at POWER! ⚡

Rated 5 out of 5 stars

fast as expected

order/book online, collect, pay - all in 40 minutes. Perfect.

19 April 2026
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hi Roman,

Tak for den flotte anmeldelse.

Det er skønt at høre, at bestilling, afhentning og betaling gik så hurtigt og nemt. Det er præcis den oplevelse, vi gerne vil skabe.

Alt det bedste, Erik at POWER! ⚡

Rated 5 out of 5 stars

Very good support from customer service.

Very good support from customer service.

8 April 2026
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hi there,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at vores kundeservice har givet dig en så god oplevelse. Vi sætter stor pris på din positive feedback og er glade for, at vi kunne hjælpe dig godt. Din anmeldelse betyder meget for os og motiverer vores team til at fortsætte med at levere den bedste service.

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Good personal

Good personal

28 March 2026
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hi hamid ali,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en god oplevelse med vores personale i Ishøj. Vi sætter stor pris på din feedback og er glade for, at vores team kunne hjælpe dig godt.

Alt det bedste, Erik hos POWER! ⚡

Rated 4 out of 5 stars

Fin service

Fin service

19 February 2026
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej Birger,

Tak for din positive anmeldelse! Det glæder os at høre, at du har haft en fin oplevelse med vores service. Vi sætter stor pris på din feedback og er glade for, at vi kunne leve op til dine forventninger.

Alt det bedste, Erik hos POWER! ⚡

Rated 1 out of 5 stars

Poor Service and Communication

Incorrect timelines for in store pick up shared with us. We were confirmed by the store manager that the order will be ready for pick up by Friday but no news from Power on Saturday. When I contact them on chat, they simply waste my time and mention no one is available for 48hrs to attend to my issue.
We placed this order as we had an event on Saturday and wanted to gift the item. If we had known this we would have never placed the order. Very poor service and communication. Never going back again.

19 February 2026
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hi Mayank,

Thanks for your review.

This is really not good enough – when you’re clearly told an in-store pickup will be ready by Friday, and then hear nothing, especially when you needed the item as a gift for an event, that’s a really poor experience. On toppen af det skal chatten selvfølgelig ikke spilde din tid uden at kunne hjælpe eller give dig en reel løsning – det beklager vi meget.

We’re taking your feedback internally as input on both communication around pickup timelines and how our support handles sager, der haster, så vi kan gøre det skarpere fremover.

Best regards
POWER / Christian

Rated 5 out of 5 stars

great shop

great service, fast, efficient, I RECOMMEND!

9 February 2026
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hi Jack,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en så positiv oplevelse med vores service. Vi sætter stor pris på din anbefaling og er glade for, at du oplevede vores service som hurtig og effektiv.

All the best, Erik at POWER! ⚡

Rated 1 out of 5 stars

Bad customer service

Late delivery, and bad customer service

5 February 2026
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hi Filip

Thank you for your review. We’re very sorry to hear about the late delivery and the poor customer service you experienced. This is certainly not the experience we want our customers to have, and we understand how frustrating this must have been for you.

We appreciate your feedback, as it helps us improve both our delivery process and our customer service, so that future experiences can be smoother and more satisfactory.

We hope your issue has now been resolved, and we wish you a great day.

Best regards,
Astrid/POWER

Rated 5 out of 5 stars

Super fed service

Super fed service

9 February 2026
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej John,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en super fed oplevelse med vores service i Ishøj. Vi sætter stor pris på din positive feedback, og det betyder meget for os at vide, at vi har levet op til dine forventninger.

Alle de bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Delivery to the shop went well!

Delivery went well, pick up was easy.

5 January 2026
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hi Andreea,

Tak for din fantastiske anmeldelse! Det er dejligt at høre, at leveringen til butikken gik godt, og at afhentningen var nem. Vi sætter stor pris på din positive feedback.

Med venlig hilsen, Erik fra POWER! ⚡

Rated 5 out of 5 stars
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hi Kabita,

Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du er så tilfreds med dit køb hos POWER. Din positive feedback betyder meget for os og motiverer os til at fortsætte med at levere kvalitetsprodukter og god service. Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse!

Alt det bedste, Erik hos POWER! ⚡

Rated 1 out of 5 stars

Now I want to buy my product...

Disappointing... I was told I could pick up my order from the store within 5 business days after placing it on November 18th, but today is December 5th and I still haven't received it. The email I received states that the product has arrived at the ishøj store, but it hasn't arrived. The store staff is indifferent, customer service is inadequate, and everyone is wandering around aimlessly, not knowing what they're doing, and there's no experienced staff to provide any information. I don't think I'll ever shop at the power store again.

26 November 2025
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej

Mange tak for din anmeldelse!

Her i POWER ønsker vi kun at yde vores kære kunder en god handelsoplevelse, hvorfor vi ærgrer os over at læse om din oplevelse med os, da det bestemt ikke er det vi ønsker at efterlade dig med.

Vi håber på at kunne byde dig velkommen igen en anden god gang og ønsker dig en god dag 😊

De bedste hilsner
Emma/POWER

Rated 5 out of 5 stars

It was amazing

It was really a wonderful online shopping experience during the Black Friday sale. I thought I wouldn’t be able to get the item because it was sold out everywhere, but online shopping made it possible. I was a bit worried that I might receive a returned item or get a message saying they unfortunately couldn’t process my order. But nothing like that happened — instead, I received a brand-new item.
Thanks to Power.dk-Ishoøj!

30 November 2025
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hi Sreenivas,

Thank you for taking the time to share your wonderful Black Friday experience with us! It's fantastic to hear that you had such a positive online shopping experience and were able to secure the item you wanted despite it being sold out elsewhere.

We're delighted that your concerns about receiving a returned item or order processing issues didn't materialize, and that you received a brand-new product as expected. Your satisfaction with the entire process - from finding the item online to receiving it in perfect condition - is exactly what we strive for at POWER.

Your feedback about the Black Friday sale experience is incredibly valuable to us. We work hard to ensure our online platform can handle high demand periods like Black Friday while maintaining quality service, and it's rewarding to know we succeeded in your case.

Thank you for choosing POWER for your Black Friday shopping, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Good customer service.

Good customer service.
Good offers

1 December 2025
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hi Yuvaraj,

Tak for din fantastiske anmeldelse! Det varmer virkelig at høre, at du har haft en god oplevelse med vores kundeservice og tilbud. Vi sætter stor pris på din feedback og er glade for, at vi kunne leve op til dine forventninger.

All the best, Erik at POWER! ⚡

Rated 1 out of 5 stars

See sagsnummer 3837131 is still pending

See sagsnummer 3837131 is still pending

1 December 2025
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hej

Mange tak for din anmeldelse!

Her i POWER ønsker vi kun at yde vores kære kunder en god handelsoplevelse, hvorfor vi ærgrer os over at læse om dit besøg hos os, da det bestemt ikke er det indtryk, eller den oplevelse, vi ønsker at efterlade dig med.

Vi håber på at kunne byde dig velkommen igen en anden god gang og ønsker dig en god dag 😊

De bedste hilsner
Emma/POWER

Rated 1 out of 5 stars

Poor customer experience / support from Ishøj & Lyngby. Time wasting


I had a very disappointing experience with Power.

I went to the Power store in Glostrup in the morning to buy an LG TV.

They didn’t have it in stock, but the employees told me they could see two demo/display models available in their Ishøj and Lyngby stores, and that I could purchase one of those if I wanted to. Very helpful so far.

So I drove to Power Ishøj.
After arriving, they couldn’t find the TV at all.

I asked the employee to call their colleagues in Lyngby to confirm before I drove there, but….they didn’t pick up the phone. The worker then took my number and told me that an employee named Oliver would call me the next day to help me or find a better offer.

Nobody called the next day….

So I called Power customer service myself to get an update. They said they would leave a message for Oliver to call me back.

Still waiting.

He finally did call….from a private/anonymous number.

Instead of helping me find the TV or offering a some kind of solution, he seemed more focused on figuring out why his colleague in Glostrup told me they had demo models. Honestly… who cares? I just wanted help.

He said he would call Lyngby to check the TV.
Ten minutes later he calls back and says to me: “They don’t pick up the phone.”

No alternative solution like…. “I’ll try again later,” no “I’ll email them,” no “I’ll contact a manager,” nothing. Just the same dead end as the day before.

At this point, I’ve wasted my time driving between stores, received wrong information, and experienced zero ownership or problem-solving.

Unbelievably unprofessional, you will get better customer service if you buy a toaster in Føtex.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

It was very Nice

It was very Nice

25 November 2025
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hi Kofi,

Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du havde en rigtig god oplevelse hos os i Ishøj. Din positive feedback betyder meget for os og motiverer vores team til at fortsætte med at levere den bedste service.

Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

Good

Good. Very very good

16 November 2025
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hi Rajendra,

Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en så positiv oplevelse med os i Ishøj. Din feedback betyder meget for os, og det motiverer hele vores team til at fortsætte med at levere den bedste service.

Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse!

Alt det bedste, Erik hos POWER! ⚡

Rated 5 out of 5 stars

It was good service

It was good service

11 November 2025
POWER.dk - Ishøj logo

Reply from POWER.dk - Ishøj

Hi Bala Prajapati,

Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du havde en god oplevelse med vores service i Ishøj. Din positive feedback betyder meget for os og motiverer vores team til at fortsætte med at levere den bedste service.

Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!

Alt det bedste, Erik hos POWER! ⚡

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