It was really a wonderful online shopping experience during the Black Friday sale. I thought I wouldn’t be able to get the item because it was sold out everywhere, but online shopping made it possibl... See more
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Power is like the lottery. If you find a nice employee you will have a good experience. In this case a young gentleman - I believe his name is Christopher - went beyond my expectations. Well done. Ot... See more
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I ordered a Lenovo computer online on Power.dk and it said it would be ready for pick up in thirty minutes at Ishøj. However, after confirming the order, the expected time of delivery changed to two-f... See more
I had a great experience. I ordered a TV and it’s written that your order will be delivered in 2-5 days and it’s exactly delivered in 4 days. Really satisfying experience
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Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Industridalen 11, 2635, Ishøj, Denmark
- 70338080
3.8
Great
4k reviews
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Very bad experience
I ordered a Lenovo computer online on Power.dk and it said it would be ready for pick up in thirty minutes at Ishøj. However, after confirming the order, the expected time of delivery changed to two-five days. After 4 days we got a status email saying that the order was ready for pick up. After driving for nearly an hour to Ishøj, the employee there wasted my time trying to sell other deals which I was not interested in. He then could not find the computer we ordered in his warehouse. When I showed him the confirmation we received from Power, he told me that the order was not there and rudely asked me to leave the store. A very bad experience - never want to shop at Power again.
4 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Ja you good man
25 August 2026
Reply from POWER.dk - Ishøj
Hi Sam,
Mange tak for den fantastiske anmeldelse og de venlige ord! Det glæder os virkelig at høre, at du har haft en god oplevelse hos os i Ishøj. Vi sætter stor pris på din feedback og håber at se dig igen snart.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Ishøj⚡
I ordered what I wanted
I ordered what I wanted. But when I went to pick up the item the seller tried to convince me to other product way above my current budget. I had to tell him several times that this item is good for me.
29 August 2026
Reply from POWER.dk - Ishøj
Hi Daniel,
Tak for din anmeldelse og for at du tog dig tid til at dele din oplevelse hos os i POWER Ishøj. Det er altid rart at høre fra dig, selv når der er plads til forbedring.
Vi forstår godt, at det kan være frustrerende, når man har gjort sig sine overvejelser og valgt et bestemt produkt, for derefter at blive præsenteret for alternativer, der ligger over ens budget. Vi tager din feedback alvorligt og vil gerne sikre, at vores medarbejdere respekterer dine valg som kunde.
Vi håber, at du alligevel fik et godt produkt med hjem, og at det lever op til dine forventninger. Du er altid velkommen til at besøge os igen, når du har brug for noget til din husholdning eller dine projekter.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Ishøj⚡
The service and sales staff were very…
The service and sales staff were very good. I paid for the set up and was told it would be an hour it ended up taking over 2.
I ended up having to solve some of the problems myself.
Overall happy
9 August 2026
Reply from POWER.dk - Ishøj
Hi Dominic,
Tak for din anmeldelse. Det er dejligt at høre, at du var glad for service og salgspersonalet, og at du samlet set har haft en god oplevelse.
Det er samtidig ærgerligt, at opsætningen tog længere tid end forventet, og at du selv måtte løse en del undervejs. Den slags feedback er værdifuld og bliver taget med videre.
Vi sætter pris på, at du delte både det positive og det, der kunne have fungeret bedre.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Ishøj⚡
Reply from POWER.dk - Ishøj
Hi Sohail,
Tak for de flotte ord og for din femstjernede anmeldelse.
Det er skønt at høre, at du havde en god oplevelse hos POWER Ishøj.
Vi sætter stor pris på, at du tog dig tid til at dele din feedback.
Med venlig hilsen POW, POWER Kundeservice AI på vegne af POWER Ishøj⚡
I had a great experience
I had a great experience. I ordered a TV and it’s written that your order will be delivered in 2-5 days and it’s exactly delivered in 4 days. Really satisfying experience
22 July 2026
Reply from POWER.dk - Ishøj
Hi Mandeep,
Tusind tak for din flotte anmeldelse.
Det er virkelig dejligt at høre, at leveringen passede med den forventede tidsramme, og at oplevelsen med dit køb levede op til forventningerne.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse.
Med venlig hilsen Erik, POWER Kundeservice på vegne af POWER Ishøj⚡
Reply from POWER.dk - Ishøj
Hi Raz,
Tak for de 5 stjerner og for din anmeldelse.
Det er godt at høre, at ordren var tilfredsstillende.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse.
All the best, Erik at POWER! ⚡
Reply from POWER.dk - Ishøj
Hi Hadia,
Mange tak for de flotte ord.
Det er skønt at høre, at oplevelsen var meget god 🤩🤩
Alt det bedste, Erik at POWER! ⚡
Reply from POWER.dk - Ishøj
Hi Roman,
Tak for den flotte anmeldelse.
Det er skønt at høre, at bestilling, afhentning og betaling gik så hurtigt og nemt. Det er præcis den oplevelse, vi gerne vil skabe.
Alt det bedste, Erik at POWER! ⚡
Reply from POWER.dk - Ishøj
Hi there,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at vores kundeservice har givet dig en så god oplevelse. Vi sætter stor pris på din positive feedback og er glade for, at vi kunne hjælpe dig godt. Din anmeldelse betyder meget for os og motiverer vores team til at fortsætte med at levere den bedste service.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Ishøj
Hi hamid ali,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en god oplevelse med vores personale i Ishøj. Vi sætter stor pris på din feedback og er glade for, at vores team kunne hjælpe dig godt.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Ishøj
Hej Birger,
Tak for din positive anmeldelse! Det glæder os at høre, at du har haft en fin oplevelse med vores service. Vi sætter stor pris på din feedback og er glade for, at vi kunne leve op til dine forventninger.
Alt det bedste, Erik hos POWER! ⚡
Poor Service and Communication
Incorrect timelines for in store pick up shared with us. We were confirmed by the store manager that the order will be ready for pick up by Friday but no news from Power on Saturday. When I contact them on chat, they simply waste my time and mention no one is available for 48hrs to attend to my issue.
We placed this order as we had an event on Saturday and wanted to gift the item. If we had known this we would have never placed the order. Very poor service and communication. Never going back again.
19 February 2026
Reply from POWER.dk - Ishøj
Hi Mayank,
Thanks for your review.
This is really not good enough – when you’re clearly told an in-store pickup will be ready by Friday, and then hear nothing, especially when you needed the item as a gift for an event, that’s a really poor experience. On toppen af det skal chatten selvfølgelig ikke spilde din tid uden at kunne hjælpe eller give dig en reel løsning – det beklager vi meget.
We’re taking your feedback internally as input on both communication around pickup timelines and how our support handles sager, der haster, så vi kan gøre det skarpere fremover.
Best regards
POWER / Christian
Reply from POWER.dk - Ishøj
Hi Jack,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en så positiv oplevelse med vores service. Vi sætter stor pris på din anbefaling og er glade for, at du oplevede vores service som hurtig og effektiv.
All the best, Erik at POWER! ⚡
Reply from POWER.dk - Ishøj
Hi Filip
Thank you for your review. We’re very sorry to hear about the late delivery and the poor customer service you experienced. This is certainly not the experience we want our customers to have, and we understand how frustrating this must have been for you.
We appreciate your feedback, as it helps us improve both our delivery process and our customer service, so that future experiences can be smoother and more satisfactory.
We hope your issue has now been resolved, and we wish you a great day.
Best regards,
Astrid/POWER
Reply from POWER.dk - Ishøj
Hej John,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du har haft en super fed oplevelse med vores service i Ishøj. Vi sætter stor pris på din positive feedback, og det betyder meget for os at vide, at vi har levet op til dine forventninger.
Alle de bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Ishøj
Hi Andreea,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at leveringen til butikken gik godt, og at afhentningen var nem. Vi sætter stor pris på din positive feedback.
Med venlig hilsen, Erik fra POWER! ⚡
Very satisfying product from power
4 January 2026
Reply from POWER.dk - Ishøj
Hi Kabita,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du er så tilfreds med dit køb hos POWER. Din positive feedback betyder meget for os og motiverer os til at fortsætte med at levere kvalitetsprodukter og god service. Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse!
Alt det bedste, Erik hos POWER! ⚡
Now I want to buy my product...
Disappointing... I was told I could pick up my order from the store within 5 business days after placing it on November 18th, but today is December 5th and I still haven't received it. The email I received states that the product has arrived at the ishøj store, but it hasn't arrived. The store staff is indifferent, customer service is inadequate, and everyone is wandering around aimlessly, not knowing what they're doing, and there's no experienced staff to provide any information. I don't think I'll ever shop at the power store again.
26 November 2025
Reply from POWER.dk - Ishøj
Hej
Mange tak for din anmeldelse!
Her i POWER ønsker vi kun at yde vores kære kunder en god handelsoplevelse, hvorfor vi ærgrer os over at læse om din oplevelse med os, da det bestemt ikke er det vi ønsker at efterlade dig med.
Vi håber på at kunne byde dig velkommen igen en anden god gang og ønsker dig en god dag 😊
De bedste hilsner
Emma/POWER
It was amazing
It was really a wonderful online shopping experience during the Black Friday sale. I thought I wouldn’t be able to get the item because it was sold out everywhere, but online shopping made it possible. I was a bit worried that I might receive a returned item or get a message saying they unfortunately couldn’t process my order. But nothing like that happened — instead, I received a brand-new item.
Thanks to Power.dk-Ishoøj!
30 November 2025
Reply from POWER.dk - Ishøj
Hi Sreenivas,
Thank you for taking the time to share your wonderful Black Friday experience with us! It's fantastic to hear that you had such a positive online shopping experience and were able to secure the item you wanted despite it being sold out elsewhere.
We're delighted that your concerns about receiving a returned item or order processing issues didn't materialize, and that you received a brand-new product as expected. Your satisfaction with the entire process - from finding the item online to receiving it in perfect condition - is exactly what we strive for at POWER.
Your feedback about the Black Friday sale experience is incredibly valuable to us. We work hard to ensure our online platform can handle high demand periods like Black Friday while maintaining quality service, and it's rewarding to know we succeeded in your case.
Thank you for choosing POWER for your Black Friday shopping, and we look forward to serving you again in the future!
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