Altid god for et godt tilbud og value for money, not so good for deres upsale, som godt kan være træls og lidt for insisterende.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Huge discount on my product because of Odense 10 year anniversary, I received the product 4 days later, Very fast, arrived 1 day earlier than expected, had the option to pick up at GLS package station... See more
Company replied
Click and collect service very disappointing. Several staff behind the counter only a few dealing with customers. Rest engaged in conversations with themselves. Had to wait over 10 minutes to be ser... See more
Company replied
Bengamin was one of the best salesperson I've seen, most informed, knowledgeable and friendly. He knew detailed information about each and every appliances. He is an asset to any bussines. Best price!... See more
Company replied
Company details
Written by the company
POWER er stedet, hvor du kan købe elektronik, hvidevarer og de fedeste gadgets. Vores Prisrobot har tjekket priserne for dig, så du altid får en skarp pris - og så har vi altid samme lave pris i butik som på net. Så du kan handle, hvor du helst vil.
30 dages-testen
Ikke tilfreds med dit køb? Hos POWER har du fuld returret i hele 30 dage. Også selv om du har brugt din vare.
Vi bliver triste bare ved tanken om elektronik, der står og samler støv i et kælderrum. Derfor tilbyder vi, at du kan teste din nyindkøbte vare i 30 dage og returnere det, hvis det ikke lever op til dine forventninger. På den måde sikrer vi både glade kunder og elektronik, der rent faktisk bliver brugt.
Du skal blot levere varen retur uden skader og fuld funktionsdygtig og vise os kvitteringen. Ingen regler uden undtagelser, og her gælder returretten altså ikke digitale downloads, software, abonnementer, køkkendele, køkkener & specialbestillinger. Samt hvis emballagen er brudt på Apple iPad, Apple Watch, mobiltelefoner, film, spil og forbrugsvarer som batterier og blæk. Se mere på power.dk/kundefordele
Contact info
Ørbækvej 75, 5220, Odense SØ, Denmark
- 70338080
3.9
Great
7K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Awesome thanks it has arrived on time
3 November 2025
Reply from POWER.dk - Odense
Hi Mosah,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at din ordre ankom til tiden, og at du er tilfreds med din oplevelse hos POWER. Din positive feedback betyder meget for os og motiverer os til at fortsætte med at levere den bedste service.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
Handlen var nem med Pick and collect…
Handlen var nem med Pick and collect men ren Ikea i butikken med at skulle betale. Man guides rundt i hele butikken
1 November 2025
Reply from POWER.dk - Odense
Hej Thomas,
Tak for din feedback! Det er dejligt at høre, at Click & Collect fungerede godt for dig. Vi sætter pris på, at du deler din oplevelse med os, og vi noterer os din kommentar om betalingsprocessen i butikken. Din feedback hjælper os med at forbedre vores service.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Odense
Hi Iulian,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at Peter J kunne hjælpe dig så godt. Vi sætter stor pris på din positive feedback og er glade for, at du havde en god oplevelse i vores Odense-butik.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Odense
Hi Reygolo,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du havde en god oplevelse med vores imødekommende salg i Odense. Vi sætter stor pris på din positive feedback og er glade for, at vi kunne hjælpe dig godt.
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Odense
Hej Hamo,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du er tilfreds med dit produkt. Din positive feedback betyder meget for os og motiverer os til at fortsætte med at levere kvalitetsprodukter til vores kunder.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
Huge discount and fast/smooth delivery
Huge discount on my product because of Odense 10 year anniversary, I received the product 4 days later, Very fast, arrived 1 day earlier than expected, had the option to pick up at GLS package station because I wouldn't be home at that specific time. Overall, smooth.
11 October 2025
Reply from POWER.dk - Odense
Hi Soorena,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du var så tilfreds med både rabatten i forbindelse med Odense butikkens 10-års jubilæum og den hurtige levering. Det lyder som om alt gik perfekt med din ordre - fra den store besparelse til den fleksible afhentning på GLS pakkeshop.
Vi sætter stor pris på, at du tog dig tid til at dele din positive oplevelse. Det betyder meget for os at vide, at vores service lever op til dine forventninger.
Med venlig hilsen, Erik hos POWER! ⚡
Reply from POWER.dk - Odense
Hi Alma,
Tak for din positive anmeldelse! Det er fantastisk at høre, at du har haft en god oplevelse med vores medarbejder i Odense. Vi sætter stor pris på din feedback, og det betyder meget for os at vide, at vores team leverer god service.
Vores specialistteam har modtaget din feedback og vil videregive den internt til gennemgang.
Alt det bedste, Erik hos POWER! ⚡
Fin service!
5 October 2025
Reply from POWER.dk - Odense
Hej Roland,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du har haft en fin oplevelse med vores service i Odense. Din positive feedback betyder meget for os og motiverer hele vores team til at fortsætte med at levere den bedste service.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
Reply from POWER.dk - Odense
Hi Martin,
Tak for din positive anmeldelse! Det er fantastisk at høre, at du havde en god oplevelse med din laptop og at servicen var hurtig. Vi sætter stor pris på din feedback og er glade for, at vi kunne leve op til dine forventninger.
Med venlig hilsen, Erik hos POWER! ⚡
Ventade over 1/2 time før der var en…
Ventade over 1/2 time før der var en ekpedient der havde tid. Og det var clik and kolekt.
4 September 2025
Reply from POWER.dk - Odense
Hej
Tak for din anmeldelse. Jeg kan godt forstå, at det er frustrerende at vente over en halv time på betjening, især når det drejer sig om en Click & Collect-ordre, hvor man forventer en hurtig udlevering. Det er bestemt ikke den oplevelse, vi ønsker, og vi beklager, at ventetiden blev så lang.
Du ønskes en dejlig dag.
De bedste hilsner
Astrid/POWER
Reply from POWER.dk - Odense
Hi Gudlaug,
Tak for din fantastiske anmeldelse! Det glæder os enormt at høre, at du havde en god oplevelse hos os, og at vores service var fremragende. Din positive feedback betyder meget for os og motiverer vores team til at fortsætte med at levere den bedste service.
Vi sætter stor pris på, at du tog dig tid til at dele din oplevelse med os!
Alt det bedste, Erik hos POWER! ⚡
The price was good
The price was good, customer service was excellent and quality product.
27 August 2025
Reply from POWER.dk - Odense
Hi Mashoud,
Tak for din fantastiske anmeldelse! Det er dejligt at høre, at du var tilfreds med både prisen, vores kundeservice og produktkvaliteten. Vi sætter stor pris på din positive feedback.
All the best, Erik at POWER! ⚡
Reply from POWER.dk - Odense
Hi Madey,
Tak for din feedback! Det er godt at høre, at du har haft en positiv oplevelse med os, selvom du mener, at vi kunne have flere medarbejdere tilgængelige. Vi sætter stor pris på din kommentar om bemanding, og vores specialistteam har modtaget denne feedback og vil videregive den internt til gennemgang.
Vi arbejder konstant på at forbedre vores service og sikre, at vores kunder får den bedste oplevelse.
Alt det bedste, Erik hos POWER! ⚡
Great service!
Kasper at Rosengårdcentret was extremely helpful, very funny and knowledgeable. Will be making more purchases there!
13 August 2025
Reply from POWER.dk - Odense
Hi Nicolaj,
We are delighted to hear about your positive experience at our Rosengårdcentret location. It's wonderful to know that our team member provided excellent, knowledgeable, and engaging service. Your satisfaction means a lot to us, and we look forward to serving you again during your future visits.
Med venlig hilsen, Erik at POWER! ⚡
God service.
7 August 2025
Reply from POWER.dk - Odense
Hej Erik,
Tak for din positive anmeldelse af POWER Odense! Det glæder os meget at høre, at du har haft en god oplevelse med vores service. Din tilfredshed betyder meget for os, og vi sætter stor pris på, at du tog dig tid til at dele din feedback.
Med venlig hilsen, Erik fra POWER! ⚡
The click&collect arrangements are…
The click&collect arrangements are appalling, with absurd wait times and an inefficient system for staff to distribute orders. It’s back to school time but that wasn’t exactly a surprise and contingency plans could have been made.
7 August 2025
Unprompted review
Reply from POWER.dk - Odense
Hi alex,
Thank you for sharing your feedback about your Click & Collect experience at our Odense store. Our specialist team has received your feedback and will review it internally to help improve our service.
Here's how our Click & Collect typically works:
When items are in stock, they're ready within 30 minutes. For items coming from our central warehouse, it takes 2-5 business days. Our store team always checks items before sending pickup notifications to ensure everything's in perfect condition.
We know the back-to-school season brings extra challenges, and we're working to keep our service running smoothly even during these busy times. If you'd like to share more specific details about your experience, I'm here to help address any particular concerns.
Thanks Peter J!
My husband and I bought a laptop yesterday, and Peter J from Power Odense was very friendly, helpful and honest. It was a great shopping experience thanks to him!
31 July 2025
Unprompted review
Reply from POWER.dk - Odense
Hi Bruna,
Det glæder os meget at høre om din positive oplevelse i vores butik i Odense! Det er præcis sådan en service, vi stræber efter at give alle vores kunder.
Med venlig hilsen, Erik at POWER! ⚡
I am not happy with this experience at…
I'm not happy with this experience at all. It's been 16 days since my purchase, and I still haven't received my product. When I went to the store to inquire about the situation, the sales representative didn't care, just said "I don't know" and closed the issue. Today is the 16th day, and I'm still waiting for my product.
...
I physically contacted your team, contacted live support, and emailed, but I haven't received any information about my order. In the last conversation, they said my order would arrive on July 20, 2025, but I still don't have any information about it. In other words, I don't know if my order is ready, if it's been shipped, or if I'll be able to receive it. I don't have any information emails or a tracking number. Since I didn't receive it on the date your sales representative promised, I haven't been able to get any photos from my vacation. Unfortunately, due to your mistake, my memories of my vacation are incomplete.
6 July 2025
Reply from POWER.dk - Odense
Hi Mohammed,
Thank you for sharing your feedback about your experience. I understand your frustration with the delayed delivery and the interaction at our Odense store. Our specialist team has received this feedback and will pass it on internally for review.
The extended wait time you've experienced is certainly not what we aim for with our deliveries. While the store interaction wasn't helpful, we want to make this right for you.
I can see this has gone well beyond our standard delivery timeline. We'll look into what's causing this delay and ensure you get clear information about your order's status.
Let us know if you haven't received any updates about your order status recently so we can help track down your delivery.
Reply from POWER.dk - Odense
Hej Malthe,
Tak for din positive anmeldelse! Det glæder os meget at høre, at betalingsprocessen var nem og problemfri for dig. Vi stræber altid efter at gøre købsoplevelsen så enkel og behagelig som muligt for vores kunder. Din feedback motiverer os til at fortsætte med at levere den bedste service.
Med venlig hilsen, Erik at POWER! ⚡
Reply from POWER.dk - Odense
Hi Sabah,
Tak for din positive anmeldelse! Det glæder os meget at høre, at du har haft en god oplevelse. Din feedback er værdifuld for os, og vi sætter stor pris på, at du tog dig tid til at dele den. Vi stræber altid efter at give vores kunder den bedste service og oplevelse.
Med venlig hilsen, Erik fra POWER! ⚡
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.