POWER.se - Gävle Reviews 2,339

TrustScore 4 out of 5

4.2

Valbovägen 331, 818 32 Valbo, Gävleborgs län, SE


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Rated 1 out of 5 stars

Incredibly terrible treatment by the bald guy in the white coat and the guy with the medieval villager beard. They don’t even say hi, don’t listen, and just behave like bots that repeat the 3 ph... See more

Company replied

Rated 5 out of 5 stars

Very professional approach to the client. Quick help, lots of information, knows the answer to every question. Shopping pleasure. I will definitely come back to the store and this seller.

Rated 5 out of 5 stars

Friendly and professional staff and good service. I enjoy comming to Power. A satisfied customer.

Company replied

Rated 5 out of 5 stars

The assistant who helped me was extremely helpful can't fault the service. Bought a vacuum cleaner, very satisfied, well done, Happy man.


Company details

  1. Electronics Company
  2. Appliance shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Electronics repair shop
  6. TV shop

Written by the company

Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.


Contact info

  • Valbovägen 331, 818 32, Valbo, Gävleborgs län, Sweden

  • 08 517 66 000

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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Rated 5 out of 5 stars

Friendly and professional staff and…

Friendly and professional staff and good service.
I enjoy comming to Power.

A satisfied customer.

9 May 2026
POWER.se - Gävle logo

Reply from POWER.se - Gävle

Hi Linda,

Tack för de fina orden.

Det är verkligen roligt att höra att besöket upplevdes som både trevligt och professionellt. Sådant uppskattas mycket, och det är extra kul att ni gärna kommer tillbaka till POWER.

Allt gott, Erik at POWER! ⚡

Rated 1 out of 5 stars

Incredibly terrible treatment by the…

Incredibly terrible treatment by the bald guy in the white coat and the guy with the medieval villager beard. They don’t even say hi, don’t listen, and just behave like bots that repeat the 3 phrases they’ve been programmed to say.

Basic professionalism of saying hi, trying to solve the issue or basic levels of thinking capabilities are non existent.

I was going to shop here but we will definitely be taking our business elsewhere.

Would not recommend anyone go to this store.

26 April 2026
Unprompted review
POWER.se - Gävle logo

Reply from POWER.se - Gävle

Hi Alik,

Thank you for taking the time to share your experience. I completely understand how frustrating it must be when staff don't greet you properly, seem unresponsive, and can't effectively help with your issue. That's not the professional service we aim to provide.

Your feedback is valuable and will help us improve staff training on basic customer interaction and problem-solving. We regret losing your business and hope to do better in the future.

Best regards,
Felix at POWER! ⚡️

Rated 5 out of 5 stars

Bra service

Bra service

8 August 2025
POWER.se - Gävle logo

Reply from POWER.se - Gävle

Hej där!

Stort tack för ditt fina omdöme! Det betyder mycket för oss att du är nöjd med din upplevelse. Vi strävar alltid efter att göra det så enkelt och trevligt som möjligt att handla hos oss, så det känns jätteroligt att det märks! Hoppas vi får välkomna dig tillbaka snart igen!

Varmt välkommen åter,
Ebba på POWER!⚡

Rated 5 out of 5 stars

++++++++!!!++

15 April 2025
POWER.se - Gävle logo

Reply from POWER.se - Gävle

Hej där!

Tack för din feedback, det glädjer oss verkligen.😄 Vi vet att när man beställer något nytt (särskilt teknik) så vill man att allt ska flyta på utan strul, och vi är superglada att vi lyckades med det.

Stort tack igen för att du handlade hos oss. Hoppas vi får möjligheten att leverera på samma sätt snart igen!
Hälsningar,
Sara på POWER!⚡

Rated 5 out of 5 stars

Very helpful stuff good place where you can find a lot of varieties that will match your needs

The guys are cooperative and have good knowledge about the brands they are dealing with

16 January 2025
POWER.se - Gävle logo

Reply from POWER.se - Gävle

Hi there, 

We truly appreciate your feedback! Our team works hard to stay informed and helpful, so it’s great to hear that it made a difference for you. Looking forward to welcoming you back soon! 

Have a great day! 😄

Kind Regards,
Erika at POWER!⚡

Rated 5 out of 5 stars

The service was great and am always…

The service was great and am always happy to do some shopping with you people

4 August 2024
POWER.se - Gävle logo

Reply from POWER.se - Gävle

Hej,

Tack så mycket för ditt fantastiska omdöme! Vi är glada att höra att du är nöjd med din upplevelse hos oss. Din feedback betyder mycket för oss och motiverar oss att fortsätta leverera utmärkt service.

Vi ser fram emot att hjälpa dig igen i framtiden!

Önskar dig en fin dag,
Rafiya på POWER! ⚡️

Rated 5 out of 5 stars

Helpful assistants

Helpful assistants, wideful range of products.

27 July 2024
POWER.se - Gävle logo

Reply from POWER.se - Gävle

Hej,

Tack så mycket för ditt fantastiska omdöme! Vi är glada att höra att du är nöjd med din upplevelse hos oss. Din feedback betyder mycket för oss och motiverar oss att fortsätta leverera utmärkt service.

Vi ser fram emot att hjälpa dig igen i framtiden!

Önskar dig en fin dag,
Rafiya på POWER! ⚡️

Rated 5 out of 5 stars

Bra motagande :-)

26 June 2024
POWER.se - Gävle logo

Reply from POWER.se - Gävle

Hej,

Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.

Önskar dig en fortsatt trevlig dag!

Med vänliga hälsningar,
Ellen på POWER

Rated 5 out of 5 stars

Bra service

Bra service

30 May 2024
POWER.se - Gävle logo

Reply from POWER.se - Gävle

Hej där Lars,

Tack för att du delar med dig av din upplevelse. Vi är glada att du är nöjd med vår service. 😁

Välkommen tillbaka!
Jolina på POWER! ⚡

Rated 5 out of 5 stars

Bra service

8 February 2024
POWER.se - Gävle logo

Reply from POWER.se - Gävle

Hej!

Tack för det fina omdömet. Kul att du blev nöjd med servicen, det glädjer oss!

Allt gott,
Jonte på POWER

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