Both store employees' willingness to be of assistance and the assistance provided by them were OUTSTANDING on both 28 November and 29 November. In addition to answering my questions and otherwise end... See more
Company replied
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Friendly staff but prices are not good. I tried to buy a mobile phone wallet. There were two, almost identical, yet one was more than twice the price of the other. I felt that it was an attempt t... See more
Very good and staff is very cooperative
Company replied
Andreas på power i Jkpg har vi fått mycket gos service av
Company details
- Electronics Company
- Appliance shop
- Mobile Phone Shop
- Computer & Accessories store
- Electronics repair shop
- TV shop
Written by the company
Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.
Contact info
Solåsvägen 4a, 553 03, Jönköping, Jönköpings län, Sweden
- 08 51 76 60 00
Veckans kampanj
4.1
Great
2k reviews
Asks customers to review
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Reply from POWER.se - Jönköping
Hi Warda,
Tack för de fina orden!
Det gläder oss att höra att upplevelsen var väldigt bra och att hjälpen i varuhuset uppskattades.
Allt gott, Erik på POWER! ⚡
Reply from POWER.se - Jönköping
Hi A Happy Customer,
Tack så mycket för din positiva recension! Det är fantastiskt att höra att du uppskattade vår personal i Jönköping och att returprocessen var smidig för dig. Vi strävar alltid efter att ge bästa möjliga service och det betyder mycket att du tog dig tid att dela din upplevelse.
Allt gott, Erik på POWER! ⚡
Reply from POWER.se - Jönköping
Hej Matilda,
Tack så mycket för din fantastiska recension! Det gläder oss enormt att höra att du är så nöjd med din upplevelse hos POWER Jönköping. Dina tummar upp säger allt om hur bra vårt team har tagit hand om dig.
Vi uppskattar verkligen att du tog dig tid att dela din positiva feedback med oss. Det betyder mycket för oss och hjälper andra kunder att känna sig trygga med att handla hos oss.
Alla de bästa, Erik på POWER! ⚡
The guy at mobile selling area counter…
The guy at mobile selling area counter was kind of fraudster, he was trying to con money in different way.
When it didn't work any way, he tried to add 99 kroner extra for fixing mobile glass protector as service charges.
4 March 2026
Reply from POWER.se - Jönköping
Hello Muhammad,
We appreciate you taking the time to share your experience with us, even when it was not entirely positive. When visiting us, it should always feel safe and transparent regarding pricing and service.
We would like to understand more about what happened so we can take a closer look at the matter and get a clearer picture of the situation. Please feel free to contact us at kundservice@power.se and tell us a bit more about your visit.
Thank you again for bringing this to our attention. We truly appreciate that you took the time to write to us.
Have a nice day, Sara at POWER!⚡
I am writing to formally complain about…
I am writing to formally complain about my recent experience at your customer service centre in Power Jönköping regarding a Dream robot vacuum cleaner I purchased.
From the very first day, the robot displayed an error message stating that the wheels were suspended. After two weeks of getting errors , I returned to the customer service centre seeking a solution. Each time I contacted or visited the centre, I was told to “come tomorrow,” without any proper explanation or assistance. I find this response unprofessional and unacceptable.
As I was not satisfied with the product, I clearly requested either a return or an exchange. I was informed that an exchange was not possible and that if I wanted to return the product, it would be kept for inspection. I was also told that if no issue was found, I would be forced to take the product back. This made no sense to me, as according to consumer policy, I have the right to return a product if I am not satisfied. Unfortunately, it seemed that the staff were not fully aware of this policy and were reading it for the first time in front of me.
The most serious issue, however, was the behavior of one particular staff member. This individual misbehaved with me, raised his voice, and shouted at me. No customer especially a woman should ever be treated in this manner. When I stated that I would contact the police due to his behavior, he immediately left the area. Another salesman later apologized on his behalf, but this is not sufficient.
I have a video recording of the incident. I am formally requesting a direct apology from the staff member involved and an acknowledgment of his unacceptable behavior. Accountability is important, and this matter should not be ignored.
I would like to emphasize that I did return the product, exercising my legal right as a customer. While the product issue itself was frustrating, the manner in which I was treated is the primary reason for this complaint.
I expect this matter to be taken seriously and addressed promptly. I look forward to your response and to a proper resolution.
Regards
Attia Öman
23 December 2025
Unprompted review
Reply from POWER.se - Jönköping
Hi Attia,
Thank you for taking the time to share your experience. We sincerely apologize for the unacceptable behavior you experienced from our staff, as well as the difficulties with your Dream robot vacuum cleaner. This is not the level of service we strive to provide, and we fully understand your frustration.
We are escalating your feedback internally to ensure that this incident is thoroughly reviewed and addressed. Staff training and accountability are important to us, and your comments will be used to improve our processes.
If any issue related to your order or the product remains unresolved, please reach out to our customer service with your order details, and we will take it forward promptly.
Thank you again for your feedback, and we are truly sorry for the negative experience.
Best regards,
Felix at POWER! ⚡️
Good service
3 December 2025
Reply from POWER.se - Jönköping
Hi madhusudan,
Tack så mycket för din positiva feedback! Det är fantastiskt att höra att du är nöjd med servicen. Vi uppskattar verkligen att du tog dig tid att dela din upplevelse med oss.
Allt gott, Erik på POWER! ⚡
Service agent didn't give me pay later…
Service agent didn't give me pay later option . Service level must enhance
28 November 2025
Reply from POWER.se - Jönköping
Hi Tharindu,
Tack för din feedback! Vi förstår att du inte fick information om våra "betala senare" alternativ under ditt besök i butiken.
Eftersom du inte fick den service du förväntade dig gällande betalningsalternativen, rekommenderar vi att du kontaktar vår kundtjänst direkt så att våra specialister kan hjälpa dig vidare.
Vi tar din feedback om servicenivån på allvar och arbetar kontinuerligt med att förbättra våra kunders upplevelse.
Allt gott, Erik på POWER! ⚡
Heavy selling on extra software.
Heavy selling on extra software.
Links from emails to browser for 2% discount don’t work. Good price on iPad though.
29 November 2025
Reply from POWER.se - Jönköping
Hi Chris,
Tack för din feedback! Vi uppskattar att du tog dig tid att dela dina erfarenheter med oss.
Det är bra att höra att du var nöjd med priset på din iPad! Vi strävar alltid efter att erbjuda konkurrenskraftiga priser på våra produkter.
Angående rabattlänkarna som inte fungerar och din upplevelse med försäljning av extra programvara, kontakta gärna vår kundservice direkt så kan våra specialister hjälpa dig vidare med dessa specifika frågor.
Allt gott, Erik på POWER! ⚡
Great Experience!!
16 November 2025
Reply from POWER.se - Jönköping
Hi jaya sri,
Vad kul att höra att du hade en fantastisk upplevelse! Det värmer våra hjärtan att veta att vi kunde leverera den service du förtjänar. Tack för att du tog dig tid att dela dina positiva intryck med oss.
Allt gott, Erik på POWER! ⚡
The sale person was very helpful and…
The sale person was very helpful and smart, he advised me for the best deal I can get.
22 October 2025
Reply from POWER.se - Jönköping
Hi Nabil,
Tack så mycket för din fantastiska recension! Det är underbart att höra att vår säljare kunde hjälpa dig att hitta den bästa affären. Vi är stolta över vårt team och deras kunskap om våra produkter. Din feedback betyder mycket för oss och vi kommer att se till att dela den med teamet i Jönköping.
Allt gott, Erik på POWER! ⚡
Fantastic staff.
Fantastic staff.
kind, helpful, and knowledgeable! Great customer service!
8 March 2025
Reply from POWER.se - Jönköping
Hi there,
We’re so happy that you had such a great experience with our staff. Providing friendly, helpful, and knowledgeable service is always our goal, and we’re grateful that you noticed. We look forward to assisting you again soon and providing even better service next time!
Thank you again for taking the time to leave your feedback. Have a fantastic day! 😄
Best regards,
Erika at POWER!⚡
Reply from POWER.se - Jönköping
**Hej!**
**Tack så mycket för ditt omdöme, det glädjer verkligen!**
**Vi är så glada att du haft en bra upplevelse och vi uppskattar att du tog dig tid att dela den med oss. Din feedback hjälper oss att bli ännu bättre och vi hoppas att vi får möjlighet att välkomna dig igen i det nya året. **
**Önskar dig ett härligt slut på 2024 och ett fantastiskt nytt år,**
**Sara på POWER!⚡🔥**
Service of the First Order
Both store employees' willingness to be of assistance and the assistance provided by them were OUTSTANDING on both 28 November and 29 November. In addition to answering my questions and otherwise endeavouring to do right by me, store personnel were wholly prepared to go the extra mile. On the 28th, for example, the gentleman helping me produced a chair out of nowhere, just in case I would prefer sitting to standing while he was making computer entries. Anyway, POWER Jönköping, THANK YOU EVER SO MUCH for two VERY POSITIVE shopping experiences!
28 November 2024
Reply from POWER.se - Jönköping
Hello George!
Thank you so much for taking the time to share your feedback with us! We’re delighted that our team could provide you with such excellent service during your visits. It’s always a pleasure to hear that we exceeded your expectations, and we’re grateful for the opportunity to assist you. Looking forward to seeing you again!
Have a great day,
Saga at POWER!⚡
Recommended
12 November 2024
Reply from POWER.se - Jönköping
Hej!
Tack för din feedback!
Vi är glada att höra att du rekommenderar oss. Vi arbetar alltid efter att erbjuda den bästa möjliga upplevelsen och din feedback är en viktig del av vårt kontinuerliga arbete med att utvecklas och förbättras.
Vänliga hälsningar,
Emilia på POWER!⚡️
Great service,friendly and respectfully…
Great service,friendly and respectfully staff
6 November 2024
Reply from POWER.se - Jönköping
Hej Amir!
Tack så mycket för att du tagit dig tid att lämna ett omdöme! 😊️
Vi är glada att du var nöjd med både servicen och bemötandet från vår personal. Vi tycker om att skapa en vänlig och avslappnad atmosfär, så det känns extra roligt att höra att du uppskattade det.
Ha en fin dag,
Sara på POWER!⚡
Reply from POWER.se - Jönköping
Hi!
Thank you for your honest review. 🙂
We are very sorry to hear that the product did not meet your expectations. Your feedback is crucial for us and helps us identify areas that need improvement. We are constantly working to enhance our product quality and take your comments seriously.
Thank you for informing us,
Sara at POWER! ⚡
Reply from POWER.se - Jönköping
Hej Bengt och tack så mycket för ditt omdöme! 😀️
Vi är glada att du uppskattade vår kunniga expedits service. Vi strävar alltid efter att ge bästa möjliga hjälp och det är roligt att höra att vi lyckades med det. Välkommen tillbaka.
Ha en härlig dag,
Sara på POWER!⚡
Good staff but no price match
Good staf but No price match, I asked to match the price on a L10S ultra that they have for 7990sek to match the price from kjell & Company 7390sek but they said no.
1 August 2024
Reply from POWER.se - Jönköping
Hi!
Thank you for your feedback. We are glad that you appreciate our staff. We understand your frustration regarding the price match and apologize that we couldn't match the price in this case. We will take your input into consideration for future improvements.
Best regards,
Emilia on POWER!⚡️
Good service and reasonable prices
15 July 2024
Reply from POWER.se - Jönköping
Hej,
Tack så mycket för ditt fantastiska omdöme! Vi är glada att höra att du är nöjd med din upplevelse hos oss. Din feedback betyder mycket för oss och motiverar oss att fortsätta leverera utmärkt service.
Vi ser fram emot att hjälpa dig igen i framtiden!
Önskar dig en fin dag,
Rafiya på POWER! ⚡️
Bra service
3 June 2024
Reply from POWER.se - Jönköping
Hej hej,
Tack för din positiva feedback! Vi är glada att höra att du är nöjd med vår service. Vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen, och din uppskattning motiverar oss att fortsätta förbättra oss.
Vänliga hälsningar,
Isabella från POWER!⚡️
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