Thank you very much, the workers were very helpful, we wish you continued progress and prosperity.
Company replied
Location
Switch locationBetongvägen 1f, 973 45 Luleå, Norrbottens län, SE
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See what reviewers are saying
In August 2022 I bought a pair of Sennheiser wireless headphones from POWER website. Recently I got a problem with my headphones. I assumed it would be a quicker process if I contact Sennheiser direct... See more
Company replied
There is zero effort done from your side So much DGAF attitude from claim, support and in store personnel that is amazing how you are able to conduct business. Extremely disappointed
Company replied
The problem with the 3 week old laptop couldn't be solved, so they let us choose a new one without any hassle
Company replied
Company details
- Electronics Company
- Appliance shop
- Mobile Phone Shop
- Computer & Accessories store
- Electronics repair shop
- TV shop
Written by the company
Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.
Contact info
Betongvägen 1f, 973 45, Luleå, Norrbottens län, Sweden
4.3
Excellent
2K reviews
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Thank you very much
Thank you very much, the workers were very helpful, we wish you continued progress and prosperity.
1 November 2025
Reply from POWER.se - Luleå
Hi ehsan,
Tack så mycket för din fantastiska recension! Det värmer våra hjärtan att höra att våra medarbetare i Luleå kunde hjälpa dig så bra. Vi uppskattar verkligen att du tog dig tid att dela din positiva upplevelse med oss.
Dina vänliga ord betyder mycket för oss och motiverar hela vårt team att fortsätta leverera den bästa servicen möjligt.
Allt gott, Erik på POWER! ⚡
Reply from POWER.se - Luleå
Hi Bogdan,
Tack så mycket för din fantastiska recension! Det är underbart att höra att du upplevde vår service som snabb och smidig. Vi uppskattar verkligen att du tog dig tid att dela din positiva upplevelse med oss.
Alla bästa, Erik på POWER! ⚡
Reply from POWER.se - Luleå
Hi there!
I really appreciate you taking the time to share your experience! I’m so glad the TV meets your expectations and that you’re happy with your choice. Knowing that you feel you got exactly what you wanted means a lot to us.
Wishing you many enjoyable hours watching your favorite shows! 😁
Best regards,
Erika at POWER!⚡
Reply from POWER.se - Luleå
Hej Liz,
Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience at checkout. Our team always strives to make every visit smooth and enjoyable, and it’s wonderful to know that it shows.
We look forward to welcoming you back soon! 😁
Allt gott,
Erika på POWER!⚡
Super personal service
10 May 2025
Reply from POWER.se - Luleå
Tjena Piotr!
Så härligt att höra att du är nöjd med vår service! Vi tycker det är viktigt att möta alla med ett leende och hjälpsamhet, så att du alltid känner dig i trygga händer. Tack för att du tog dig tid att skriva ditt omdöme och varmt välkommen åter!
Allt gott,
Saga på POWER!⚡
Reply from POWER.se - Luleå
Hello Mustapha!
Wow, we love to hear that! Good customer service is what we’re all about, so knowing that you had a great experience makes our day. We put a lot of effort into making sure our service is top-notch, so hearing this really makes us happy. Hope to see you again soon!
All the best,
Saga at POWER!⚡
Reply from POWER.se - Luleå
Hello Murat!
Thank you for your kind words! We're thrilled to hear that you had a perfect shopping experience and were satisfied with our prices. It's always our goal to make sure our customers leave happy, and we're so glad we could do that for you.
All the best,
Saga at POWER!⚡
Reply from POWER.se - Luleå
Hello Sefah!
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer care team. We always strive to provide the best possible service, and your feedback truly motivates us to continue improving. We hope to welcome you back soon!
All the best,
Saga at POWER!⚡
Very welcoming staff
20 November 2024
Reply from POWER.se - Luleå
Hi there Mohammed,
Thank you for your wonderful feedback!
We love creating an inviting atmosphere, and we're so happy you felt welcome. We look forward to seeing you again, and we promise to keep the vibe just as great next time!
Have an awesome day! 😎
Sara på POWER!⚡
Reply from POWER.se - Luleå
Hej,
Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.
Önskar dig en fortsatt trevlig dag,
Sara på POWER! ⚡
There is zero effort done from your…
There is zero effort done from your side
So much DGAF attitude from claim, support and in store personnel that is amazing how you are able to conduct business. Extremely disappointed
19 August 2024
Reply from POWER.se - Luleå
Hello Marin and thank you for your feedback.
We apologize that you experienced a lack of effort and that our staff did not meet your expectations. Your feedback is very valuable to us, and we will use it to make the necessary improvements.
We hope to provide you with a more positive experience on another occasion.
Have a nice day,
Sara at POWER!⚡
Reply from POWER.se - Luleå
Hi!
Thank you so much for your positive feedback!
We are delighted to hear that you are satisfied with the service you have received. We always work to provide our customers with the best possible experience.
Best regards,
Emilia on POWER!⚡️
Reply from POWER.se - Luleå
Hej,
Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.
Önskar dig en fortsatt trevlig dag!
Med vänliga hälsningar,
Ellen på POWER
Great customer service
In August 2022 I bought a pair of Sennheiser wireless headphones from POWER website. Recently I got a problem with my headphones. I assumed it would be a quicker process if I contact Sennheiser directly. I received an answer from them within some hours regarding possible root causes of the problem plus an instruction how I can make a warranty claim. The process for warranty claim looked long, plus I needed to send my headphones to them which means being without my headphones for some weeks. After this, I decided to visit a local POWER store to see what they would say. After just 5 minutes of talking to an employee there, I received a full refund so that I can buy another pair. POWER is a good example how a great customer service should be 👍🏻
5 June 2024
Unprompted review
Reply from POWER.se - Luleå
Hi Iman,
Wow, we're delighted to hear about your positive experience with us at POWER!
It's always great to know that our efforts in providing top-notch customer service are paying off. We're glad we could swiftly address the issue with your headphones and offer you a full refund without any trouble. Your satisfaction is our priority, and we're here for you whenever you need us.
Thanks for choosing POWER! ✨
Jolina at POWER!
Very efficient
19 May 2024
Reply from POWER.se - Luleå
Hi John!
Thank you so much for your feedback. We're glad to hear that you found our service very efficient.
Have a wonderful day!
Jolina at POWER! 😊️
Good exchange
The problem with the 3 week old laptop couldn't be solved, so they let us choose a new one without any hassle
12 May 2024
Reply from POWER.se - Luleå
Hej,
Stort tack för ditt omdöme, vi strävar alltid efter att ge våra kunder den bästa möjliga upplevelsen och din feedback är värdefull för oss.
Önskar dig en fortsatt trevlig dag!
Med vänliga hälsningar,
Ellen på POWER
Linus was Such amazing Help
Linus was Such amazing Help! Answered all my son and my questions. Friendly and patient also.
28 April 2024
Reply from POWER.se - Luleå
Hi,
Thank you so much for your positive review, we wish you a good day!
Best Regards,
Ellen at POWER
Reply from POWER.se - Luleå
Hi Janneke,
Thank you so much for the fantastic feedback!
We're delighted to hear that you received excellent help and service in our store. We'll continue to strive for equally great experiences every time you visit us.
Have a wonderful day, and don't hesitate to reach out if there's anything else we can assist you with!
Best regards,
Jolina at POWER! ⚡️
Bra service 👍
21 April 2024
God service
2 April 2024
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