It was fantastic only thing I could not get is the best price as displayed on LG website for the LG-TV I bought online it was SEK 8810, and I had to pay SEK 9999 at Power. No complain about service... See more
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Had a product i bought at Mediamarkt that stopped working. The staff was kind and helpful. Took time to check it, and when the conclusion was that it didn’t work, they changed it without hesitation,... See more
Ran all around looking for a seller , finally when i found one he left for 2 minutes but never came back, so i had to find a new one.
Company replied
I bought a wonderful COSORI AIR FRYER . Wow . I am happy . I save My time elcricity …… such a wonderful . I am going Louise My weight 100% BUY GRILL SIT BACK RELAX AND ENJOY IT FOT THE FULLEST .
Company details
- Electronics Company
- Appliance shop
- Mobile Phone Shop
- Computer & Accessories store
- Electronics repair shop
- TV shop
Written by the company
Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.
Contact info
Långhusgatan 3, 215 86, Malmö, Väster, Sweden
- 08 517 66 000
4.0
Great
2K reviews
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Reply from POWER.se - Malmö
Hej Martin,
Tack för den fina återkopplingen.
Det är väldigt roligt att höra att du fick kanon service i Malmö.
Vi uppskattar att du tog dig tid att dela din upplevelse kring order Elguide-71400607098.
Great customer care
Good experience and find professional support and information you are looking for.
4 April 2026
Reply from POWER.se - Malmö
Hi Mohammad Shafiq Yari,
Tack så mycket för din fantastiska recension! Det värmer våra hjärtan att höra att du hade en så bra upplevelse med vår kundservice i Malmö. Vi är glada att vårt team kunde ge dig den professionella support och information du behövde. Din feedback betyder mycket för oss och motiverar oss att fortsätta leverera den bästa servicen möjligt.
Allt gott, Erik på POWER! ⚡
Reply from POWER.se - Malmö
Hej Patrik,
Tack så mycket för din fantastiska femstjärniga recension! Det är underbart att höra att allt gick smidigt utan några problem. Vi uppskattar verkligen att du tog dig tid att dela din positiva upplevelse med oss. Det betyder mycket för oss att veta att vi kunde leverera en problemfri service.
Allt gott, Erik på POWER! ⚡
Ran all around looking for a seller
Ran all around looking for a seller , finally when i found one he left for 2 minutes but never came back, so i had to find a new one.
9 February 2026
Reply from POWER.se - Malmö
Hi WAEL,
Tack för din feedback! Vi förstår att det kan vara frustrerande när det tar tid att hitta hjälp i butiken. Vi arbetar kontinuerligt med att förbättra våra rutiner för att säkerställa att våra kunder får den service de förtjänar.
Det är bra att höra att du till slut fick den hjälp du behövde trots de inledande svårigheterna. Vi uppskattar verkligen att du tog dig tid att dela din upplevelse med oss.
Allt gott, Erik på POWER! ⚡
A phone cover for 499 really
A phone cover for 499 really, its not even pure leather, just for the cardboard box packing itself will cost 200.
13 January 2026
Reply from POWER.se - Malmö
Hi Karthikeyan,
Tack för din feedback! Vi förstår att priset på mobilskyddet kändes högt för dig. Priserna på våra produkter baseras på kvalitet och funktionalitet, men vi uppskattar verkligen att du delar dina tankar med oss.
Allt gott, Erik på POWER! ⚡
Unorganised staff escalating issue by Police report as well as up letting this issue to the legal team of barristers in Sweden namely Centrum för rättvisa.
Our payment regarding an iPhone 15 256 GB hasn’t yet been returned to our account in despite of what customer service has been telling us about it whereabouts which where supposed to have arrived at our account. This we are unable to confirm though the amount is still not returned.
Now, we expect Power to contact us for further assistance regarding a serious solution of this issue!
1 January 2026
Unprompted review
Reply from POWER.se - Malmö
Hej Bjoern,
Thank you for taking the time to share your review. We understand that delays with refunds are very frustrating, and we apologize for the inconvenience this has caused.
We want to assure you that your feedback has been escalated internally and will be used to review and improve our processes, so similar situations can be avoided in the future.
Med vänliga hälsningar,
Felix på POWER! ⚡️
Ordered an Ipad in the Black Friday…
Ordered an Ipad in the Black Friday sale. Waited a month for the item to come back into stock. Had numerous conflicting messages saying that the order was ready to pick up, and when I checked with AI customer service I didn't get a straight answer if it was ready to collect. Eventually got an email from a person saying it was ready to collect. No surprise that when I went into the store yesterday evening that they couldn't find the item! Told to come back the next day and I asked the person if they could double check that they have the item and to call me first before I came back in. No call today and AI customer service is not being much help either. I'll likely have to go to Elgigaten today and purchase one then have to arrange a refund with these guys. Complete waste of my time and not worth saving 500kr for all of the hassle and rubbish service. I'll never be using Power again.
22 December 2025
Reply from POWER.se - Malmö
Hi Navin,
Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience caused by the conflicting messages and the difficulties in locating your iPad. This is not the smooth service we aim to provide, and we completely understand your disappointment.
We take your feedback seriously and will review our Click & Collect process, internal communication, and AI support to prevent similar situations in the future.
If your issue with this order is still unresolved, please contact our customer service with your order information so we can assist you directly and take this further.
Best regards,
Felix at POWER! ⚡️
Reply from POWER.se - Malmö
Hi Muhammad,
Tack så mycket för din fantastiska recension! Det gläder oss enormt att höra att du hade en bra upplevelse och att vårt team kunde vara till hjälp. Vi uppskattar verkligen att du tog dig tid att dela dina positiva intryck.
Allt gott, Erik på POWER! ⚡
Reply from POWER.se - Malmö
Hi Amarjit,
Tack så mycket för din fantastiska recension! Det värmer våra hjärtan att höra att du fick bra service i vår Malmö-butik. Vi strävar alltid efter att ge våra kunder den bästa upplevelsen möjligt, och det är underbart att veta att vi lyckades med det för dig.
Vi uppskattar verkligen att du tog dig tid att dela din positiva upplevelse med oss. Sådana recensioner motiverar vårt team att fortsätta leverera utmärkt service varje dag.
Allt gott, Erik på POWER! ⚡
Reply from POWER.se - Malmö
Hi Shabaan,
Tack så mycket för din fantastiska recension! Det värmer våra hjärtan att höra att du upplevde vår personal som trevlig och välkomnande. Din positiva feedback betyder mycket för oss!
Allt gott, Erik på POWER! ⚡
Employers are very good with…
Employers are very good with communication and explaining very well. Very fast service and organized environment.
24 November 2025
Reply from POWER.se - Malmö
Hi there,
Tack så mycket för din fantastiska recension! Det värmer våra hjärtan att höra att våra medarbetare i Malmö gav dig så bra service med tydlig kommunikation och snabb hantering. Vi är stolta över vårt team och deras engagemang för att skapa en organiserad och professionell miljö för våra kunder.
Det betyder mycket för oss att du tog dig tid att dela din positiva upplevelse!
Allt gott, Erik på POWER! ⚡
Did not match the online Price :(
It was fantastic only thing I could not get is the best price as displayed on LG website for the LG-TV I bought online it was SEK 8810, and I had to pay SEK 9999 at Power.
No complain about service/help in store it was more than expectations.
18 November 2025
Reply from POWER.se - Malmö
Hi TARESH,
Tack så mycket för din fantastiska recension! Det gläder oss verkligen att höra att servicen och hjälpen i butiken överträffade dina förväntningar.
Angående prisskillnaden du upplevde, kontakta gärna vår kundtjänst direkt så kan våra specialister hjälpa dig vidare med detta.
Allt gott, Erik på POWER! ⚡
Ordered in advance so it can be picked…
Ordered in advance so it can be picked quickly. Was in time stress. Went to cashier, I could see my product beside her. But then she left the desk to find my order. I thought probably the product I am seeinf beside her isn't mine. She walked down entire store, talking with her collegues with disappointment of not finding the item I have booked. It left me stranded for about 20 minutes. Once she got back, I asked her isn't that the product beside her? She just responded and "oh yeah".
I missed my train and had to wait anothrr one hour because of that.
9 November 2025
Reply from POWER.se - Malmö
Hello Loke!
Thanks for taking the time to leave a review. Sounds like your pickup didn’t go quite as smoothly as we want them to go. We totally get that timing matters and those 20 minutes probably felt extra long when you had a train to catch. We’ll make sure this kind of mix-up doesn’t happen again! Welcome back anytime.
All the best,
Saga at POWER!⚡
Very good service good personality…
Very good service good personality personal good information
27 September 2025
Reply from POWER.se - Malmö
Hi Morris,
Tack så mycket för din fantastiska recension! Det värmer våra hjärtan att höra att du fick så bra service och att våra medarbetare kunde ge dig personlig och bra information. Vi är stolta över vårt team i Malmö och det betyder mycket att du tog dig tid att dela din positiva upplevelse.
Allt gott, Erik på POWER! ⚡
Reply from POWER.se - Malmö
Hej Elzeibak,
Vad kul att höra att du hade en fantastisk upplevelse med vår säljare i Malmö! Det värmer våra hjärtan att veta att vårt team kunde ge dig den service du förtjänar. Vi är stolta över våra medarbetare och deras engagemang för att hjälpa våra kunder.
Tack så mycket för att du tog dig tid att dela din positiva upplevelse med oss!
Allt gott, Erik på POWER! ⚡
Reply from POWER.se - Malmö
Hi there!
Thank you so much for your kind review! It means a lot to us that you're happy with your experience. We always strive to make shopping with us as easy and pleasant as possible, so it's truly great to hear that it shows! We hope to welcome you back again soon!
Warmest welcome back,
Ebba at POWER! ⚡
Reply from POWER.se - Malmö
Hej,
Tack så mycket för att du tog dig tid att skriva ett omdöme. Det är fantastiskt att höra att vår personal gjorde ett gott intryck på dig. Vi älskar att skapa en vänlig och professionell atmosfär, och dina ord bekräftar att vi är på rätt väg.
Varmt välkommen tillbaka när som helst, vi finns här när det behövs! 😁
Allt gott,
Erika på POWER!⚡
Customer support
Person at customer service desk guided me well for the product and extension cable that I was looking for.
4 January 2025
Reply from POWER.se - Malmö
Hi Arun,
Thank you so much for your review!
We're glad our customer service was helpful to you. We hope you're happy with both the product and the extension cable. You're always welcome to reach out again if you need anything else.
Have an awesome day,
Sara at POWER!⚡🔥
Good service.
29 December 2024
Reply from POWER.se - Malmö
Hi there,
We truly appreciate your feedback! Knowing that you found our service good makes all the difference. Feel free to visit us anytime, we’d be happy to help. 😁
Kind regards,
Erika at POWER!⚡
How the people received me at the shop
How the people received me at the shop. Wonderful and helpful people.
2 December 2024
Reply from POWER.se - Malmö
Hi Tatiana,
It’s great to hear you found our team both wonderful and helpful. We’re happy we could assist you!
Have a fantastic day!
Emil at POWER⚡
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