Really impressed with my recent purchase! Ordered my MacBook Air online, picked it up a couple of days later, and had the absolute best experience in-store. The staff member who helped me was incredib... See more
Company replied
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See what reviewers are saying
Sam & Nour are great! Service oriented people are working at Kassa & as security personnel as well well. Some products at website is not available ( digital video camera) but I assume these will chang... See more
Had to wait a little to long for service but when it came it was good. The "young guy" who helped us "Two Pensioners", talked to us in a manor that we understood what we were buying without being patr... See more
Dear Power It’s good to shops there products are good but the behaviour of ur sales representatives are very nice, Regards
Company replied
Company details
- Electronics Company
- also in
- Appliance shop
- Computer & Accessories store
- Electronics repair shop
- Mobile Phone Shop
- TV shop
Written by the company
Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.
Contact info
Bolandsgatan 16, 753 23, Uppsala, Boländerna, Sweden
- 08 517 66 000
Veckans kampanj
4.3
Excellent
2k reviews
Asks customers to review
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Fin service
25 November 2023
Bra service
24 November 2023
Bemöyandet personal
24 November 2023
Very bad customer service
It's basically the same store selling the same things. But a few things are worse.
The `Power´ membership is very difficult to get your points. They have no member card. And the QR code online when you log-in does not work. They ask for you phone number. They can not find me. So now I have to spell out my email address. And they get that wrong and we have to start over again!
I brought a product via Klarna has is was not in stock in the store. The lady was very helpful etc. I paid via Klarna, and I received the product in the post the next week. BUT... It is not recorded in my Power membership. I have NO receipt. I have no points!
Their Customer service has to be the worst!
I have phoned them many times for different problems. The shop tells me to contact customer service and customer service people tells me to spend more petrol money and go back to the shop!!!!
Has of today I gave up. Still no receipt! The other problems I have I given up on those too.
So now I shop the rest for Christmas at Elgiganten or Net On Net.
14 November 2023
Bra service
5 November 2023
Professional service
Professional service. While it did take a while to get someone to actually provode service, once we got it, it was very Professional.
3 November 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I bought a TV online on last Sunday
I bought a TV online on last Sunday . It Said i Will get it by 3-5 business days . Today is saturday . I still did not receive it .
Very disappointed and NOT satisfied at All
28 October 2023
Reply from POWER.se - Uppsala
Hello!
We apologize for the delay you have experienced with your order. Thank you for your patience.
Best regards
Muwahib on POWER!
Great Service oriented mindset
Sam & Nour are great! Service oriented people are working at Kassa & as security personnel as well well. Some products at website is not available ( digital video camera) but I assume these will change soon
15 October 2023
Bra service.
15 October 2023
Customer service
23 September 2023
The service at the desk was fantastic
The service at the desk was fantastic, but the service for my device took a long time, though the front desk apologizes for that. Overall good job.
17 September 2023
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