I had a good shopping experience, it was very easy to place my order, the tracking process was good and pick up and payment was easy.
Company replied
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See what reviewers are saying
Sam & Nour are great! Service oriented people are working at Kassa & as security personnel as well well. Some products at website is not available ( digital video camera) but I assume these will chang... See more
Professional service. While it did take a while to get someone to actually provode service, once we got it, it was very Professional.
I had the best experience with very supportive staff and got my order exactly as I expected of POWER! Thank you! ,
Company replied
Company details
- Electronics Company
- Appliance shop
- Mobile Phone Shop
- Computer & Accessories store
- Electronics repair shop
- TV shop
Written by the company
Sveriges nya hemelektronikkedja! Vi är här för att utmana marknaden och ändra spelreglerna! Vår prisrobot ger dig den råaste dealen.
Contact info
Bolandsgatan 16, 753 23, Uppsala, Boländerna, Sweden
- 08 517 66 000
Veckans kampanj
4.3
Excellent
2k reviews
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Very bad customer service
It's basically the same store selling the same things. But a few things are worse.
The `Power´ membership is very difficult to get your points. They have no member card. And the QR code online when you log-in does not work. They ask for you phone number. They can not find me. So now I have to spell out my email address. And they get that wrong and we have to start over again!
I brought a product via Klarna has is was not in stock in the store. The lady was very helpful etc. I paid via Klarna, and I received the product in the post the next week. BUT... It is not recorded in my Power membership. I have NO receipt. I have no points!
Their Customer service has to be the worst!
I have phoned them many times for different problems. The shop tells me to contact customer service and customer service people tells me to spend more petrol money and go back to the shop!!!!
Has of today I gave up. Still no receipt! The other problems I have I given up on those too.
So now I shop the rest for Christmas at Elgiganten or Net On Net.
14 November 2023
Bra service
5 November 2023
Professional service
Professional service. While it did take a while to get someone to actually provode service, once we got it, it was very Professional.
3 November 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I bought a TV online on last Sunday
I bought a TV online on last Sunday . It Said i Will get it by 3-5 business days . Today is saturday . I still did not receive it .
Very disappointed and NOT satisfied at All
28 October 2023
Reply from POWER.se - Uppsala
Hello!
We apologize for the delay you have experienced with your order. Thank you for your patience.
Best regards
Muwahib on POWER!
Great Service oriented mindset
Sam & Nour are great! Service oriented people are working at Kassa & as security personnel as well well. Some products at website is not available ( digital video camera) but I assume these will change soon
15 October 2023
Bra service.
15 October 2023
Customer service
23 September 2023
The service at the desk was fantastic
The service at the desk was fantastic, but the service for my device took a long time, though the front desk apologizes for that. Overall good job.
17 September 2023
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