Powered Books Reviews 102

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, noting that the team is always ready to assist. Many people highlight the excellent service provided, describing it as reliable, knowledgeable, and a "sanity game changer." Consumers also appreciate the quick response times and the overall affordability of the services. However, some people were dissatisfied with aspects of customer service and price. These reviewers mentioned difficulties in speaking directly with accountants, experiencing run-arounds, and facing long wait times for responses. Some also reported issues with missed deadlines, unprofessional communication, and the need to re-do work due to errors or disorganization, with a few noting that the actual bookkeeping work was outsourced.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Many customers praise the team's professionalism,... See more

Service

Customers had positive experiences with service. Many reviewers highly recommend their services, praising the... See more

Customer service

Clients share ambiguous opinions on customer service. Some reviewers praise the team's responsiveness,... See more

Response time

Users describe positive interactions with response times. Many customers praise the promptness and... See more

Price

Consumers find price to be ambiguous. Some reviewers express satisfaction, highlighting that the service is... See more

Based on these reviews

Rated 5 out of 5 stars

Our experience with Powered Books over the past couple of years has been nothing short of outstanding. Regardless of the team member, the PB staff is always ready to assist in any way possible. We wil... See more

Company replied

Rated 5 out of 5 stars

We have worked with Katie for about six months now. We asked her to help us with a difficult situation to close out our year end reports and to set up new accounting tools to use moving forward. She... See more

Company replied

Rated 5 out of 5 stars

Five stars- these guys have been a sanity game changer. They input my bills, create my invoices , have built reports and continue to work with our community to make it more hands off for ourselves!... See more

Company replied

Rated 5 out of 5 stars

I’m very happy with Powered Books, they are attentive and very affordable. I’ve been with them for 5 years and I have no complaints ! They make my bookkeeping easy and for that I’m grateful , because... See more

Company replied


Company details

  1. Bookkeeping service
  2. Accounting firm

Written by the company

Remote Bookkeeping, Accounting and Tax Preparation Services


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

102 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Professional

Professional, detail-oriented, and easy to work with. Powered Books improved our reporting accuracy and helped us stay organized month after month. Highly recommend their services.

6 February 2026
Unprompted review
Powered Books logo

Reply from Powered Books

Hi John,

Thank you so much for your valuable feedback.

We are glad to help you with your books.

At Powered Books, we strive to provide reliable and professional bookkeeping support.

– The Powered Books Team

Rated 1 out of 5 stars

Borderline scam. Stay FAR AWAY!!

It took them 3 MONTHS to "clean up" my books for 2025, and they didn't even do a good job.

They outsource the actual bookkeeping to slow, unskilled teams in India, and a brick wall could communicate more than my "account manager" in the US did. She repeatedly ignored my questions via email.

When I complained to the manager of my "account manager", she mentioned that said "account manager" manages over TWO HUNDRED accounts. No wonder she couldn't respond to any of my questions. What a complete joke.

Also, the fact that it was a TEAM of people in India instead of just one person, opened up so much room for miscommunication amongst themselves, meaning nothing got done properly.

Finally when they were done "cleaning up" my books, I went into Quickbooks and noticed a ton of transactions that they miscategorized and I had to fix myself anyway.

It's quite clear that "Powered Books" is just a cash grab, borderline scam company that does not care about the quality of their work at all, and instead chooses to invest their money into Facebook ads and salespeople to hook large numbers of gullible small business owners like me with "too good to be true" low prices.

You will do MUCH MUCH better to go on Upwork and find yourself one real human being to do your bookkeeping for you, who you can directly communicate with without all these bloodsucking middlemen making everything worse.

19 January 2026
Unprompted review
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Reply from Powered Books

Hi Josh,

We’re sorry to hear about your experience and that we did not meet your expectations.

At Powered Books, we strive to provide reliable and professional bookkeeping support.

However we are unable to discuss any more details over here due to our internal client confidentiality policies.

Our client managers have already reached out to you to understand the issue better and make it right if there has been any lapses.

You can also contact us at support@poweredbooks.com or call us at 1-844-769-3733.

Thank you again for sharing your feedback.

– The Powered Books Team

Rated 5 out of 5 stars

Response time from Elaine Miller was…

Response time from Elaine Miller was terrific.

11 June 2025
Unprompted review
Powered Books logo

Reply from Powered Books

Hi Maria,

Thank you so much for your valuable feedback.

We are glad to help you with your books.

At Powered Books, we strive to provide reliable and professional bookkeeping support.

– The Powered Books Team

Rated 5 out of 5 stars

Outstanding service

Outstanding service. I’ve worked with them for five years with no issues.

13 November 2025
Unprompted review
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Reply from Powered Books

Hi Paul,

Thank you so much for your valuable feedback.

We are glad to help you with your books.

– The Powered Books Team

Rated 5 out of 5 stars

My books are completed accurately

My books are completed accurately, quickly and without any issues. I appreciate that they are very responsive and friendly along the way. Top rated!

25 November 2025
Unprompted review
Powered Books logo

Reply from Powered Books

Hi Bill,

Thank you so much for your valuable feedback.

We are glad to help you with your books.

At Powered Books, we strive to provide reliable and professional bookkeeping support.

– The Powered Books Team

Rated 5 out of 5 stars

Good service, recommended

I’ve worked with them for several months. They are very helpful for bookkeeping. They provide professional bookkeeping service.

25 November 2025
Unprompted review
Powered Books logo

Reply from Powered Books

Thank you so much for your valuable feedback.

– The Powered Books Team

Rated 5 out of 5 stars

I have been using Powered Books for 8…

I have been using Powered Books for 8 years now and would never think of letting any other company do my bookkeeping. They are very professional and take care of all my needs. They are also very patient because sometimes Im very busy to complete their clarification logs but they understand the busy working people.

25 November 2025
Unprompted review
Powered Books logo

Reply from Powered Books

Thank you so much for your valuable feedback.

We are glad to help you with your books.

– The Powered Books Team

Rated 5 out of 5 stars

I’m very happy with Powered Books

I’m very happy with Powered Books, they are attentive and very affordable. I’ve been with them for 5 years and I have no complaints ! They make my bookkeeping easy and for that I’m grateful , because it makes me available for other important things in my life. I highly recommend them, Thank you Powered Books!

25 November 2025
Unprompted review
Powered Books logo

Reply from Powered Books

Hi Marina,

Thank you so much for your valuable feedback.

We are glad to help you with your books.

At Powered Books, we strive to provide reliable and professional bookkeeping support.

– The Powered Books Team

Rated 5 out of 5 stars

Awesome book-keepers and more

Five stars- these guys have been a sanity game changer.
They input my bills, create my invoices , have built reports and continue to work with our community to make it more hands off for ourselves!
Awesome and profession and very efficient and also reasonable book keepers.

25 November 2025
Unprompted review
Powered Books logo

Reply from Powered Books

Thank you so much for your valuable feedback.

We are glad to help you with your books.

– The Powered Books Team

Rated 5 out of 5 stars

Definitely recommend.

I’ve been using powered books for a few years now and very happy with the bookkeeping service they provide. I would definitely recommend them and have, to other business owners.

24 November 2025
Unprompted review
Powered Books logo

Reply from Powered Books

Hi Celia,

Thank you so much for your valuable feedback.

We are glad to help you with your books.

At Powered Books, we strive to provide reliable and professional bookkeeping support.

– The Powered Books Team

Rated 5 out of 5 stars

Our experience with Powered Books over…

Our experience with Powered Books over the past couple of years has been nothing short of outstanding. Regardless of the team member, the PB staff is always ready to assist in any way possible. We will continue to do business with PB indefinitel,y given their value to our company.

20 November 2025
Unprompted review
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Reply from Powered Books

Hi Raul,

Thank you so much for your valuable feedback.

At Powered Books, we strive to provide reliable and professional bookkeeping support.

– The Powered Books Team

Rated 5 out of 5 stars

The best firm to work with

Everyone at PoweredBooks was very professional. They were timely and accurate. You can't ask for a better experience.

24 November 2025
Unprompted review
Powered Books logo

Reply from Powered Books

Thank you so much for your valuable feedback.

We are glad to help you with your books.

At Powered Books, we strive to provide reliable and professional bookkeeping support.

– The Powered Books Team

Rated 5 out of 5 stars

Great services

I'm working with Elaine and she is so helpful in any question I have. amazing service and couldn't be happier

23 October 2025
Unprompted review
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Reply from Powered Books

Thank you so much for your valuable feedback.

– The Powered Books Team

Rated 5 out of 5 stars

Katie Jacobs was knowledgeable

Katie Jacobs was knowledgeable, cheerful, patient, cooperative, and effecitive in providing me assistance with my law firm's several bookkeeping accounts. I'm very grateful for her assistance.

21 November 2025
Unprompted review
Powered Books logo

Reply from Powered Books

Thank you so much for your valuable feedback.

We are glad to help you with your books.

At Powered Books, we strive to provide reliable and professional bookkeeping support.

– The Powered Books Team

Rated 5 out of 5 stars

Great Service at a Great Price!

Great Service at a Great Price!

I’m a very happy client of PowerBook. Their service is excellent, the team is friendly, and their prices are very affordable. They even helped guide me through tasks in QuickBooks, making everything easy to understand. Truly reliable, knowledgeable, and great to work with. Highly recommend!
Mila Gallardo Rasmussen
TKO Medical Corporation

19 November 2025
Unprompted review
Powered Books logo

Reply from Powered Books

Hi Carmen,

Thank you so much for your valuable feedback.

We are glad to help you with your books.

At Powered Books, we strive to provide reliable and professional bookkeeping support.

– The Powered Books Team

Rated 4 out of 5 stars

We have been using Powered Books for over 4 years

We have been using Powered Books for over 4 years. They have been very consistent and responsive to questions. Our bookkeeping is relatively simple so we do not have a lot of interaction with the team, but they are respectful and courteous. I highly recommend their services! Joe

18 November 2025
Unprompted review
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Reply from Powered Books

Hi Joe,

Thank you so much for your valuable feedback and recommendation.

We are glad to help you with your books.

– The Powered Books Team

Rated 5 out of 5 stars

Katie is simply the best!

Katie is my girl! I have been working with her going on my thrid business. She knows what she needs and how to get us going. I trust Katie and PowerBooks with all our bookkeeping. They are a true partner, they are more than just our bookkeepers.

18 November 2025
Unprompted review
Powered Books logo

Reply from Powered Books

Hi Chandra,

Thank you so much for your valuable feedback.

We are glad to help you with your books.

– The Powered Books Team

Rated 1 out of 5 stars

BUYER BEWARE!!!!.............I have had…

BUYER BEWARE!!!!.............I have had the worst experience with this company. They have an American sales person, Katelynn who promises you everything and acts like she is an accountant and the owner of the company and in charge. Once they make the sale you never here from this person again. All the bookkeeping work is done in India, where the person there once again promises you anything you want to hear but does not deliver any useful information in the way of your books. Communication is not good. It is impossible to visit with anyone over the phone or with the company owner. The CPA that they assigned to me to do my taxes had significant diabetic health issues and gave me back the most crazy tax return you could ever imagine. I am sure it did not help due to the books that were in complete chaos that they gave to him to do them with. You could get him on the phone but he would tell you anything you wanted to hear and then would stop communicating. They then assigned a new CPA to me, and he also finally gave up a few days before taxes were due. I finally had to find a local CPA to do my taxes as an emergency that ended up being almost a month past tax day before they were completed. This was a very bad experience, is all I can tell you. I will never use an online firm again. Go local so you can walk into an office if things are not going well. It is too easy to sell you on anything they like and not deliver when you don't have to ever look someone in the eye, especially when the people doing all the work are in India. Support your fellow Americans is what I have learned the hard way.

18 November 2025
Unprompted review
Rated 4 out of 5 stars

Katie Jacobs always facilitated an…

Katie Jacobs always facilitated an issue with total follow-through, listened, and delivered results.

17 November 2025
Unprompted review
Powered Books logo

Reply from Powered Books

Hi Dr. Anthony,

Thank you so much for your valuable feedback.

We are glad to help you with your books.

At Powered Books, we strive to provide reliable and professional bookkeeping support.

– The Powered Books Team

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