Powered Now Reviews 544

Had an issue with my account, payments and subscriptions. Got in touch and spoke to an agent called Barney. He went above and beyond and considering it was well past midnight he came through for me.
I'm now up and running again, thank you mate appecite your time.
Great app. Great customer service.

Powered Now has transformed our business. It has saved us time and money, allowing us to quote, invoice and manage staff from one place. The customer service is excellent with prompt and efficient response from staff. Yesterday Woody resolved an issue I had with a customer quotation very quickly - Many thanks Woody!

Similar to other 1 stars on here, auto renew at £900.

With being with the company a good few years we were planning on moving away just due to us using an alternative provider our Accountiant’s also use.

On the day of renewal we got hit with the invoice, powered did email prior but this went into junk mail and did not get read.

We promptly emailed them asking to reduced our subscription to one user not 3 and to be put onto the standard renewal instead of the professional version we were paying for, upon a reply we got no grace what so ever to lower our subscription and was faced with “every time you log in it states you are agreeing with our terms” this is a tiny small print on the log in page.

Overall we find this very poor as we have been a long term customer and wanted a lower subscription than the one we got invoiced for.

Not the best way to do business

Again prompt and helpful assistance
Luke discussed my options to an issue I had and we sorted things out - thanks again - excellent support

Dawn is a superstar! So helpful and patient!

Paid the money for the subscription and its telling me im not subscribed. Can't even find how to cancel!!!

Great product been using it for years now and massively helps my business

Quite peed off with this company. They Auto renewed my contract and took £300 for the year up front. They didn't ask me to auto re-new they just assumed I'd want to renew and took the money! When I phoned them and asked for it back they said they can't refund due to me not asking! Absolute stupid way to do business - not best impressed.

I've used many Software management apps in my time. I was recommended powered now by a Fellow trademan. I've being using the app for two weeks and love it. It's so easy to use and saves you time on paperwork. I love the fact all my quotes,invoices dairy etc is all linked to under one tap and liked to your client.I like the face your can convert quotes to invoices with no messing around. Customer service team has been fantastic and helped me all the way through I'll definitely recommend powered now to anyone in the trade.

Recently started using the app, great app to use very simply to send quotes, invoices etc.
I used it for like 2 weeks 1st then I booked my training that way I had used it n whatever I was struggling with I'd write it down then I'd have the opportunity to ask during training, which thats what I did, just finished my training session and woody sorted all the stuff I was struggling with, looking forward to continue using the app for my jobs.

Martin

Great app ,easy to use.
Really good support as well.
Highly recommend.

Had an issue with subscription used the online chat and it was resolved quickly and professionally.

Fantastic customer service.
Understood what my issue was and resolved it very quickly.

It’s good but there’s a reject button you have no control over. That should be able to be turned off. Makes zero sense to NOT have control of that. I’ve mentioned it loads to customer service who tell me tough it’s staying lol. Apart from that no issues really. Oh I have to manually remove attachments so occasionally someone will get an attachment that was meant for the last customer because I forgot to manually remove the attachment. If these two things changed it would be 5 stars.

Only had the App a week and can already see the benefits.

Great App/website very intuitive.

I’ve used powers now for quite a few years now and it’s by far the best
It’s easy to use and easy to navigate and if you do have any questions they are answered straight away
Would have no hesitation in recommending to anyone
Barrett Heating

Quick and pleasant response to my enquiry.

Great software / App. We are a field based service provider in pest control, we've tried several other systems over the years but Powered Now is more user freindly, very competitively priced its does everything we need, plus they offer the option for us to request additional forms or data to add to the app. You can edit customize or create additional forms, like visit report forms, site survey reports etc, which really helped us.

Support is very good too, I just had an accounting query, went on the live chat and helpful chap called Woody sorted it out within 5 min.

Top class service I can't fault it.