Power Home Remodeling Reviews 

WeI had a sales person come to give me what I was hoping would simply be a rough estimate for siding my house. His sales pitch lasted for 2 hours, well over the time frame they gave. I was not interested in the product at all. But the worst part of his being here was when he left. He drove down my driveway and veared off and onto the embankment where we had carefully placed large rocks. He drove over them, moving one large one and leaving a sizable tire rut on the embankment!!! No apology. He simply drove off. Now I have to get someone over to fix the damage!!! Shame on him!!!!

They came to the house and wasted our time. We agreed to have them come out to give an estimate on screens for our windows. We were very clear that windows were not needed, only screens. The next day they call to verify the appointment for windows. When I confirmed that it was only for the screens, they said they don't do that and the windows would have to be replaced. To make an appointment with false information to try to make a sale is crazy.... even if I needed work done, it certainly wouldn't be through them.

I had all of my windows replaced and I do not have any complaints with that group. But after the job was completed they sent out a "Quality Control" person who seemed like they are only there to get you to buy something else. So we decided to replace our siding which included new gutters, soffit and facia. The entire experience was very stressful as I had to be out there pointing out what was wrong with the work they have done for that day. It has been a little over a year and I am seeing the poor work that has been done and thinking about the amount of money I paid you would expect something better. For example I had to had them come back out after installation to replace dented siding, the metal work is poor as the corners are not precise which leave sharp edges, the caulking around all of the windows are already separating, the ends of some of the siding pieces are frayed, and a piece was cut short so you can see the joint. I called them to come out to fix a vent cap that keeps falling down and to fix that shortened piece of siding and they are scheduling out nearly 3 months. I asked the operator to have the installation office call me because I had them scheduled to come out this month but something got lost in the communication so when I called them back they told me I have to wait until the end of Dec. before they can come out. I am still waiting for that phone call!!

Had a rep come to my house, it was about 5 hours of my day, talking numbers what needed to be done. Got us a quote let us know what our monthly payment would be, had a install date set up for a couple days out, just for the company to call me two days later and say they can’t finance me (credit score is 600+ btw) so just wondering where the numbers came from?? Anyways, what a waste of 5 hours of my day, build you up and make you think things are going to get taken care of just to turn around and tell you”no”. I guess I’ll take the stickers off all my stuff that were put on by the company that presumably were put on for no reason, thanks a lot… for absolutely nothing, other than wasted time.. the least y’all could’ve done after giving a false sense of hope and security was removed all your stickers off my home.

The loging process was not ok ..

Misrepresentation of "lifetime warranty" which they wholeheartedly use as a huge selling point of hiring them. They did so when we got windows from them which many of them had seal failure and look awful.. They replaced 8 or 9 sashes in 2024 at no cost - the way it should be. A few months later we let them know we had 2 more windows with seal failure including one of our largest windows that we look out of quite a lot. They said it was discontinued, and that since our product warranty is from NBP not them, its not their problem but as big favor they'll replace them for *only* $180 per sash (aka per half window) instead of $0 as promised. We called in January and they scheduled the replacement for May... bummer but okay. Then in May they let us know we have a new appointment instead, in August... we also got a roof and gutters from them and they made a MESS. and now we're very worried what happens if theres any defective roofing products that might get discounted and cost who knows how much to replace... Hire anyone else. Stay away from these crooks. This is NOT a case of getting what you paid for, theyre much more expensive than anyone else and they sure as heck aren't better.

DON"T HAVE POWER DO ANT WORK FOR YOU!!!!!!!if I could give this company a negative 100 I would, they don't seem to want or do stand behind their product and nor the customers rights. I had Power Windows install 5 windows a front door and a sliding glass door in 2024 with a life time warranty. The 15th of Aug Denver Colo finally got some rain after over a year without any to speak of. all the windows and glass door leak, called them up and they sent out a guy that said that the leaking was from the rain come in was from the roof or the walls?????? I said it should not matter where the rain come from the product was leaking. I sprayed the glass door myself, just as I have sprayed my own home windows they don't leak and they are 20 years old now what is wrong with this picture... I showed the guy that said their windows don't leak the videos I took of the problem right after the rain and the ones I look when I sprayed them myself, I also let him know that the gushing water had gone down the furnace vent into the furnace ducts there is another issue.

I went to bed with a fully paid signed contract… to get a call from Raphael ( a mgr) saying that they couldn’t fulfill the contract… they are refunding me but I still won’t have gutters.
High pressure for getting an answer in the moment but don’t honor the sales. The people I had dealings with were kind and very respectful … that didn’t get me gutters.

On July 7, 2026, I spoke with Power Home Remodeling team regarding the installation of new windows. The installation took place on July 30, 2026. Despite the initial shock of the cost, I found the experience with Power Home Remodeling to be positive. The company’s staff demonstrated exceptional politeness, professionalism, and effective communication. The cost breakdown was transparent, the attention to detail and execution were commendable. The installation crew performed exceptionally well. The Quality Assurance team provided thorough answers to all the questions during the walkthrough and identified a few existing issues that required our attention. They met their promises, including the timeline. I highly recommend this company.

We received a reminder and a notification that a crew would be arriving on Friday 8/14, so we expected to see several people to provide the installation. Then I received a telephone call informing us (Joe & myself) that a manager would come on by to.make.sure that all was going well with the project. They wanted both of us to be present when the manager came by. Unfortunately, he was later than I expected, so I had.to leave to take an exam.

We have roof and siding jobs done with Power Home Remodeling. Everything went smoothly , money paid then come the big issue: The Andover town put a BIG yellow notice of “ STOP WORK ORDER” in our front door - Power Home did all the works without town permits ☹️. We contacted Power Home Remodeling to resolve the issue with Andover town. It has been 3 weeks and the notice is still there. They have good communication when I have not paid . Once the money has been paid, little or none communication at all ☹️.

Power sales pitch is acceptable, but they are completely inept when it comes to scheduling and customer contact. I waited 3 months for a job to start, and They had completely dropped the job without contacting me

Approximately 10 years ago we purchased 18 windows from Power Home Remodeling. Honestly, they were higher than the average prices we had quotes for, but they included a lifetime warranty. Within a year or two, several of the windows (upper and/or lower section) developed a green, yellow, or brownish "mold" or discoloration within the window panes. We called and PHR honored their warranty and replaced the offending window sections. As the years have gone on, almost every window they installed has developed the same problem - including several of the windows they previously replaced. They always honored their warranty, until...

Six months ago my wife called with 5 more window sections that needed replacing. This time she was told that PHR had developed a "new" manufacturing process for their windows and to replace those 5 would cost us $900! That's NOT how a lifetime warranty works. If PHR elects to redesign a faulty window, it is not my responsibility as their customer to pay for it when I have a warranty claim.

For some as yet unknown reason (unknown to me anyhow) my wife agreed to this charge, and set up an appointment for the windows to be delivered. That was to happen today, but naturally, it did not. We called PHR and were told that "we were not on the list" for delivery today.

After a little more checking, we discovered that PHR charged the wife's credit card $900 YESTERDAY. Odd that they charged her card the day before we were supposed to have windows delivered (that we were not on the list to have delivered).

In summary, their product has been poor for some time. Their warranty support used to be good, but is now horrible. Their overall support is abysmal.

We have had every window fail that Power installed and they no longer honor their lifetime warranty. We were told during the sales pitch that they manufacture the windows themselves but found out years later that the windows are from Harvey. They no longer worked with Harvey and were using Pella. Some of the remaining Harvey windows failed (I don't even know how many times the Harvey windows were placed) and some of the windows are now Pella which are now failing as well. I'd give no stars if possible but I guess I have to settle for one. They don't reply to requests for replacements unless they're pressured and have lost some of the requests

If I could give zero stars I would. They use high pressure tactics to get you to agree to overpriced services. Unfortunate We had them do siding and windows. During the siding project they destroyed my screens from the windows project which come with a life time guarantee. I have literally been trying for two years to get my screen repaired that they broke. They were supposed to come out yesterday and never showed. I just called them, was put on hold for 30 minutes and now they are saying they can’t repair my screen until November. They broke my screen on June 2024. Don’t work with these guys you will absolutely regret it.

Power Home Remodeling warranty is misleading. I purchased windows for my entire top floor in 2015 and activated the lifetime warranty. Almost all the windows has failed. I called the warranty department and was told the supplier dont make those windows anymore but they can replace the panels at a cost to me. I asked to speak to a supervisor because that's not what I was told when I purchased the windows back in 2015. No supervisor was available and I was told someone will call me back, I haven't received that call yet and its 2 months later. The craziest part is that I replaced all my windows for my first floor with them in 2024 along with my gutters. Now I'm wondering if that was the right move. Power Home needs to be honest about their warranties of their products

Windows and siding are great although VERY EXPENSIVE. Lied to me about my gutters. Now I’m having gutter issues and have had them out 2-3 times and still have issues.

If I could give this company 0 stars I would. As a new home owner I do take some responsibility for not doing more research and looking for more affordable less predatory companies, but power home were the unfortunate people who came to my door. Now unfortunately my windows were extremely outdated ( I bought an old house) and they desperately needed to be replaced. The contractor they sent me, an Easter European gentleman. Was one of the rudest contractors I had ever had the displeasure of working with. (I am an electrician by trade) and he constantly made rude remarks about us judging (checking in) on his work. Not to mention the project manager which I only spoke with day of and literally never again. He shows up hours late and when he as called out for it tried to guilt us the customers into feeling bad because he had to call in grandmother or something. AND THEN when I complained about the entirety of the project tried to condense my complaints down into him being late… like what? That was just a small piece in the giant disaster that is power home unimproved. When I then tried to call power home back office to complain not only about the professionalism of their employees that came to work on my house but also the fact that THEIR CONTRACTOR looked at me and my partner and told us as he was cleaning up that we overpaid for everything… not something you want to hear as a home owner once everything was finished up.. so when I called their office and told them this what was their response? “Oh that sucks”, or “sorry that happened to you we will make sure it doesn’t happen again”. Nothing to address the real issue wich was that their own employee admitted to us a young couple 25 and younger ago just got whti first house that they gratefully overpaid for a home service. It was devastating it’s not like we are rich or really have the money WE NEEDED to fix our windows or they we’d going to fall apart and the company basically looked at us and told us they ripped us off and there response was “oh that sucks” in all I would NEVER WORK WITH THIS COMPANY. As they don’t care about the consumer at all only getting the best profits they can get which is just against what their company “says” they stand for. I can keep going about how every time they order something from the warehouse the end up calling me the day of the appointment saying the warehouse doesn’t have their items.. this has happened from day of installation all the Until now, 2 YEARS later. The continue to not pick after themselves when they work in my home. And continue to be unprofessional in their phone calls, which we never receive, and showing up to my house unannounced weeks if not months after the original set appointment. In all I wish I could go back in time and not work with these people because my windows payment is OUTRAGEOUSLY HIGH and I have learned since that I can get better quality work for much less cost. That’s power home for being the mistake i won’t ever make again.

Where do I start...Initially the folks spoke well, had a rookie first which then they had a more seasoned guy explain and work out pricing and details. After setting up a project for windows at a pretty solid price, around average on cost, we looked to mover forward.

Following that they have someone come out to go over and confirm the project details. Then schedule the install. This went fine...or so it seemed. They accidentally forgot to check tempered glass for the bathroom window. Was a painless fix, and slight adjustment to the project - small price increase for the one window.

Fast forward to the install, and the windows...were tiny. Visually able to tell before even putting it into place, and without side by side comparison...Have a few calls for them to reorder replacements. The guys on that first install were fantastic, wanted to have them for the second round...

Scheduled for a 12-2 start for the reinstall...to which they arrived at 10...I was able to work with it as I planned to be home, instead of going in early and getting out early from work - good thing I did this. The lead and I spoke about the windows to install, but they had one less window than planned...turns out that when we rescheduled/reordered the folks in the office took off one of the windows. Explained the price drop when we rescheduled.

After we fixed that issue, and they had someone drive out the extra window, they sent out a fixed price agreement...removed the old ones...and it was MORE expensive. Called and got that fixed...absolutely wild. They should of given a small rebate for the wild amounts of confusion or something, but I am not concerned with going with what was planned.

The lead of the second team also was never anywhere to be sighted. He sat in his truck pretty much the entire time, while his apprentices did the work. Unlike the first team where the team lead was working alongside the 'young guns'. I also noticed that he took the lazy routes to most things and liked to be combative with his tone of voice (not what he said, but how he said it).

The two who were doing the install did a fine enough job. I will not be complaining about that, quality wise the install went without any real hitch. But took much longer than I anticipated. In perspective, the first team did the first window in 30 min, second in around an hour...mostly since they were still in the phases of getting that routine ingrained for doing quick and clean work.

Overall, disappointed in the absolute lack of coordination this company has. They have some great employees, and others that just dont seem to care or understand that they are working for people. Quality of the product is there, but its a mixed bag outside of that.