Powerland Industries Ltd Reviews 

1,939
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 287 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and efficient delivery service, often noting how quickly their orders arrived, sometimes even next day. People appreciate the competitive pricing and the good quality of the products received, which are often well-packaged. The overall service, from easy ordering to helpful staff, is consistently highlighted as excellent and efficient. However, some customers noted issues with delivery communication and tracking, experiencing delays with items arriving later than expected. A few other people also felt that customer service could be improved, particularly regarding follow-ups and handling specific order problems.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the promptness and speed of... See more

Product

Reviewers highlight positive aspects of product, often praising the quality and competitive pricing, with... See more

Service

Users describe positive interactions with service, frequently highlighting great service, efficiency, and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and good... See more

Price

Reviewers mention positive feedback about price, with many customers finding products to be competitively... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very helpful staff at Alcester office. Prompt delivery, 3 days via Parcel Force,well packaged. Only slight problem was I chose to order fuse holder + fuses, only to find the inverter had an internal... See more

Rated 5 out of 5 stars

I highly recommend Powerland Industries Ltd An excellent, professional and friendly team. Thank you Sam and Paul. This was my third attempt to source a battery for my 100 year old Austin 7.... See more

Company replied

Rated 5 out of 5 stars

1st time using Powerland Industries. Items I needed were well priced, postal costs also competitive. The website was clear and simple to navigate, items were dispatched and received quickly with email... See more

Rated 5 out of 5 stars

First time I've bought from Powerland. Good website, found what I wanted straight away and was able to pay effortlessly by bank transfer, which I prefer. Goods arrived from 400 miles away, on a pallet... See more


Company details

  1. #30 of 46 best companies in Solar energy equipment supplier
  2. #6 of 9 best companies in Battery Wholesaler
  3. #35 of 53 best companies in Solar Energy Company
  4. #5 of 7 best companies in Solar Photovoltaic Power Plant

Written by the company

Supplier of Renewable Energy Products including Solar Panels, Inverters and Battery Storage. Also Power Generators powered by LPG of Petrol / Diesel. Supply to retail customers and trade account customers / installers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(1,939)

279 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy purchase

Easy purchase of battery.
Plenty of options available.
Good delivery service.
Can’t fault the company.

18 February 2026
Rated 1 out of 5 stars

After being quoted £110 + vat (total…

After being quoted £110 + vat (total £220 + vat for 2 Trojan T-105 deep cell batteries I was charged £290 inc vat and was told they would lose money if sold at £110 net each. Not happy
Then after I paid the 2 batteries were loaded into my van machine ( the lads connected the Red terminals on both batteries as in positive to positive which we all know is incorrect but because I hadn’t checked id driven 4 hrs back to my house : next day I went to charge them up and noticed the wrong terminals and had to lift one of the batteries out and turn them so they sit the same in the Aluminium box
I put them on charge after connecting up properly but once on charge the battery charger lights never went beyond 50% Charged after 12 hrs
So my machine doesn’t work properly now because the charge isn’t enough to extrude the Aluminium through.
So these batteries must be faulty and probably due to the wrong connection at the outset when purchased
I am very annoyed that I’ve spent nearly £300 and these new batteries are nearly as bad as the ones I gave them to dispose of!
I am looking for some customer support here and ultimately 2 new batteries which I WILL CONNECT UP THIS TIME !
I await your response
Stephen jones

6 February 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Hi Stephen,

Thank you for taking the time to leave your feedback.

We’re sorry to hear you’re experiencing issues and appreciate the opportunity to respond.

Regarding pricing, our Trojan T-105 batteries are sold at our current listed rate, and we would never intentionally misquote or change pricing without explanation. If there has been any misunderstanding, we would be happy to review this with you directly.

In terms of the installation, connecting positive to positive is standard when linking batteries in parallel. However, the final configuration depends on the specific voltage setup of your machine (series vs parallel), so it’s important the system is wired correctly for the required output. An incorrect configuration would not normally damage new batteries from a brief connection, but it can affect performance and charging behaviour.

Trojan batteries are professionally tested prior to dispatch and faults are extremely rare. A charger not progressing beyond 50% can often indicate:

Incorrect charger settings (flooded vs AGM profile)

Incorrect voltage configuration

Charger output incompatibility

Wiring configuration issues

We would absolutely like to support you in resolving this properly. Please contact us directly with:

Your order number

The charger make/model

Confirmation of how the batteries are currently wired

We can then guide you through testing, or arrange inspection if required.

We are committed to ensuring you get the correct performance from your purchase and will assist you through the proper diagnostic process.

Rated 3 out of 5 stars

Terrible Courier Service

Great communication and great service with a product price which could not be beaten. However, the courier used was shockingly bad and their tracking system does not work nor update, trying to get through to them on the phone is almost impossible and they do not return calls. The delivery eventually happened 3 days after the tracking system said it should be delivered. The tracking system never updated and nobody ever called me back. The delivery guy was not very helpful, pallet was 150kg and was taken to the property gate on a pallet trolley. When asked if he could take it another 100yards to the stock shed he refused, “I deliver to the entrance of the property” as he pulled his trolley out and wheeled it off. Courier would put me off using this company again unfortunately.

2 February 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Hi Stewart

Thank you very much for your kind comments regarding our communication, service, and pricing — we genuinely appreciate you taking the time to highlight that.

We’re very sorry to hear that your experience with the courier was frustrating. We work with established pallet networks to handle large and heavy consignments (such as 150kg pallets), and while deliveries are usually completed smoothly, we understand how disappointing it is when tracking updates or communication fall below expectations.

For clarity, pallet deliveries are made to the entrance of the property as standard practice. In many cases, drivers are unable to move pallets beyond this point due to insurance and health and safety policies. Some drivers are also unable to take pallet trucks onto driveways, as any damage caused could leave them personally liable.

We truly value your business and hope the overall experience — particularly the product and service you received from us — will give you confidence to use us again in the future.

Kind regards,
The Powerland Team

Rated 4 out of 5 stars

I ordered a part with the expectation…

I ordered a part with the expectation of fast delivery, as the website promised it would arrive in 1-2 days. Unfortunately, it wasn't shipped until two days later, and even after four more days, there's no sign of the part. This is quite disappointing, and if you need something promptly, I suggest considering other options.UPDATE: I appreciate the response to my review, but there seems to be a misunderstanding. My order was placed on Wednesday, but it wasn't processed until Friday. I have evidence to support this claim, including the order confirmation from your website and my credit card statement. It seems the Friday date is from the dispatch notification. Additionally, the order confirmation included an estimated delivery time, which I anticipated to be accurate.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Poor delivery

Bought a part, with the website saying 1-2 days delivery (main reason for purchase).. it took them 2 days to dispatch and 4 days later , still no sign of part.. disappointed. If your looking for time sensitive parts, I would look elsewhere ..
————————————-
UPDATE
Thank you for the reply to my review. unfortunately, you are incorrect … the order was placed on the Wednesday and you did not process it until Friday, I can verify this for you with the order confirmation your website sent me and my credit card statement, I believe you are getting the Friday date from the dispatch notification .. Also on the order confirmation was the expected delivery time, which I would have expected to reflect the actual delivery time to the address

30 January 2026
Powerland Industries Ltd logo

Reply from Powerland Industries Ltd

Hi Alan,

Thank you for taking the time to leave your feedback. We’re sorry to hear that the delivery did not meet your expectations.

As your order was being delivered to Northern Ireland, it was sent via a 3–5 working day service. To try and minimise delays, we dispatched the item as quickly as possible. Please also note that the order was placed on a Friday, and as we are closed over the weekend, Saturday and Sunday are not counted as working days.

We understand how important timely delivery can be, especially for time-sensitive parts, and we apologise for any disappointment caused. We hope this helps to clarify the delivery timeframe and appreciate your understanding.

If there is anything we can help with, please don't hesitate.

Thank you

Rated 5 out of 5 stars

Very helpful staff at Alcester office

Very helpful staff at Alcester office. Prompt delivery, 3 days via Parcel Force,well packaged. Only slight problem was I chose to order fuse holder + fuses, only to find the inverter had an internal fuse. There was no mention of this in website description of the unit. Re order PPS 13919.
Regards Barry

22 January 2026

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