Power meter arrived rapidly, setup/installation was simple, just bolting a chainring on and re-attaching my Raceface Cinch crank. The phone app has been removed from Google play despite having link... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve bought two power meters and chain rings through power meter city. Fantastic customer service Dave. There has been great back-and-forth with emails on both my original orders and some follow up st... See more
Company replied
My purchase was an international sale, and to be fair it arrived in less time than a domestic package. I was kept updated from sale to when the package arrived. Product wise Power Meter City has an ex... See more
Company replied
From start to finish a great experience. Was looking to add a power meter to my Eiillie crankset, but didn't want to wait to get it from China. Power Meter city to the rescue. Easy order process, GREA... See more
Company replied
Company details
Written by the company
Since launching in 2016, Power Meter City has been dedicated to offering the widest selection of power meters available—along with the knowledge you need to use them. While that mission still drives us, we’ve expanded to include a broad range of bike components and accessories, all selected with the same level of care and expertise. We’re a small, passionate team of cyclists who live and breathe bikes. Whether you're a seasoned rider or just getting started, our goal is simple: to give you outstanding service and support every step of the way!
Contact info
27111 Aliso Creek Road, Suite 165, 92656, Aliso Viejo, United States
- (949) 535-3742
- sales@powermetercity.com
- powermetercity.com
4.9
Excellent
4k reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great support and pre sales knowledge
Great support and pre sales knowledge, quick shipping. Thank you.
13 June 2026
Reply from Power Meter City
Thank you for your kind words! We're happy our team could help you make the right choice and get your order to you quickly. If you need anything else, we're here to help.
Prompt and Professional Experience
Pedals came as advertised, quickly and efficiently. Set up and explanation videos are a nice resource.
6 June 2026
Reply from Power Meter City
Thank you for your review! We're glad the pedals arrived quickly and exactly as expected. It's great to hear you found our setup and instructional videos helpful as well. Enjoy your new pedals!
Great to deal with and fast shipping
13 June 2026
Reply from Power Meter City
Thank you! We're glad you had a great experience and received your order quickly. Let us know if we can help with anything else.
Loud but good brakes
5 June 2026
Reply from Power Meter City
Thanks for bringing the issue you're experiencing with the brakes to our attention.
Although we sell quite a few of these and use them on our own bikes, we do know that sometimes an issue can arise. Brake installation has gotten pretty complex over the years and a second opinion by your trusty bike mechanic can usually solve any issues that you are experiencing.
Do note that we have Customer Support for all the products we sell available by phone, livechat, or email and are always very very happy to try to help with basic troubleshooting.
Thank you!
Was just as described and shipped fast
Was just as described and shipped fast. You need a power meter or any parts, these are the guys! Can be hard to find SRM parts in the US.
12 June 2026
Reply from Power Meter City
Thank you for the great feedback! We're happy to hear everything arrived quickly and met your expectations. We appreciate your recommendation and are always here if you need help finding power meters or hard-to-find parts in the future.
Reply from Power Meter City
Thank you for your review! We're glad you appreciated our fast shipping and fair pricing. We look forward to serving you again.
Reply from Power Meter City
Thank you! We're happy to hear our customer service team took good care of your order. Please let us know if there's anything else we can do for you.
They take amex but will send you a lot…
They take amex but will send you a lot of marketing emails.
10 June 2026
Reply from Power Meter City
Thank you for your feedback. We're glad you were able to complete your purchase with ease. If you'd prefer fewer emails, you can update your email preferences at any time. We appreciate your business!
The cap fit perfect on my 4iii power…
The cap fit perfect on my 4iii power meter. Arrived in 2 days.
3 June 2026
Reply from Power Meter City
Thank you! We're glad the cap fit perfectly and that your order arrived quickly. Let us know if there's anything else we can help with.
Genuine and Friendly Professionals
I had a great experience simply by just calling the company. I had a few questions on which power meter would be best for myself and my current bike. I am a lifelong customer from this point on. Knowledgeable, friendly and succinctly helped me select the correct product for my needs and wants.
Thank you!
9 June 2026
Reply from Power Meter City
Thank you for your kind words! We're thrilled to hear our team helped you find the right power meter for your bike and riding goals. We truly appreciate your trust and look forward to helping you for many years to come. If there's ever anything we can do, please don't hesitate to reach out!
great product and experience
2 June 2026
Reply from Power Meter City
Thank you! If there's ever anything we can do, please don't hesitate to reach out!
Very helpful. Very professional.
Helpful customer support. Quick delivery. Very professional.
30 May 2026
Reply from Power Meter City
Thanks, John! We appreciate your kind words about our customer support and delivery service. We're glad you had a great experience with us. If there's anything else we can help with, please don't hesitate to reach out. We look forward to serving you again!
Website made it is to order what I…
Website made it is to order what I needed ….very clear. Also, after sale communication and delivery status. Very happy.
7 June 2026
Reply from Power Meter City
Thank you for your kind words! We're glad our website made ordering simple and that our post-purchase communication kept you updated along the way. We appreciate your business and hope to serve you again soon.
Reply from Power Meter City
Thank you for your review! We're happy to hear you found exactly what you needed and received it quickly. We appreciate your support.
Reply from Power Meter City
Thank you! We're glad our team was able to provide excellent service. If you ever need assistance, we're always here to help.
Super fast service
Super fast service. Excellent comms. California to Dubai in a couple of days.
5 June 2026
Reply from Power Meter City
Thank you for your feedback! We're delighted to hear your order reached Dubai so quickly and that our communication kept you informed throughout the process. We appreciate your support!
Reply from Power Meter City
Thank you for your review! We're happy to hear everything arrived quickly and exactly as expected. We appreciate your business and look forward to helping again.
Amazingly fast!
4 June 2026
Reply from Power Meter City
Thank you! We're glad your order arrived quickly. Please let us know if there's anything else we can do for you.
Reply from Power Meter City
Thank you for your support! We're happy to hear you appreciate our fast shipping and competitive pricing. We look forward to serving you again.
Reply from Power Meter City
Thank you! We're glad everything arrived as expected. If there's anything else we can help with, please let us know.
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