Power Meter City Reviews 4,102

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 534 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service, noting the personalized assistance and prompt communication throughout their purchasing journey. Many people appreciate the fast and efficient shipping, with products often arriving sooner than expected and well-packaged. Reviewers also praise the extensive range of quality products and the ease of the ordering process, making it a simple choice for repeat purchases. However, some customers also noted an occasional delay in shipment despite items being listed as in stock, which impacted their delivery expectations.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the great quality and fair pricing of... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the super fast shipping and... See more

Service

Clients share positive opinions on service, consistently highlighting the exceptional and fast service... See more

Order

People report positive experiences with order, highlighting the ease and speed of the ordering process.... See more

Customer service

Consumers find customer service to be positive, with many describing it as helpful, responsive, and quick.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Power meter arrived rapidly, setup/installation was simple, just bolting a chainring on and re-attaching my Raceface Cinch crank. The phone app has been removed from Google play despite having link... See more

Company replied

Rated 5 out of 5 stars

I’ve bought two power meters and chain rings through power meter city. Fantastic customer service Dave. There has been great back-and-forth with emails on both my original orders and some follow up st... See more

Company replied

Rated 5 out of 5 stars

My purchase was an international sale, and to be fair it arrived in less time than a domestic package. I was kept updated from sale to when the package arrived. Product wise Power Meter City has an ex... See more

Company replied

Rated 5 out of 5 stars

From start to finish a great experience. Was looking to add a power meter to my Eiillie crankset, but didn't want to wait to get it from China. Power Meter city to the rescue. Easy order process, GREA... See more

Company replied


Company details

  1. Bike accessories store
  2. Bicycle Shop
  3. Sporting Goods Shop

Written by the company

Since launching in 2016, Power Meter City has been dedicated to offering the widest selection of power meters available—along with the knowledge you need to use them. While that mission still drives us, we’ve expanded to include a broad range of bike components and accessories, all selected with the same level of care and expertise. We’re a small, passionate team of cyclists who live and breathe bikes. Whether you're a seasoned rider or just getting started, our goal is simple: to give you outstanding service and support every step of the way!


Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to contact

Easy to contact, knowledgeable and have great recommendation. They even installed the power meter on the chain ring

26 March 2026
Power Meter City logo

Reply from Power Meter City

Thank you! We’re glad our team could assist with recommendations and even take care of the installation for you. Enjoy your new setup!

Rated 5 out of 5 stars

Great service

Seamless transaction… hard to find crankset spec was in stock, ordered online, shipped out immediately, delivered on time. Zero complaints.

2 April 2026
Power Meter City logo

Reply from Power Meter City

Thank you! We’re glad we had the exact crankset you were looking for and that everything—from ordering to delivery—went smoothly. We appreciate your support!

Rated 5 out of 5 stars

The products I was looking for at a…

The products I was looking for at a good price followed by quick delivery.

25 March 2026
Power Meter City logo

Reply from Power Meter City

Thank you! We’re happy you found the products you needed at a good price with quick delivery. We appreciate your support!

Rated 5 out of 5 stars

Order was perfect

I bought a set of cybrei cranks. Impeccable email communication, and timing was less than a week delivery. Order was perfect. Would recommend and will be a returning customer.

1 April 2026
Power Meter City logo

Reply from Power Meter City

Thank you for the kind words! We’re glad the communication and delivery met your expectations and that everything arrived perfectly. We truly appreciate the recommendation and look forward to helping you again!

Rated 5 out of 5 stars

Fast shipping on an in stock item!

Fast shipping on an in stock item that may have taken me weeks to order from over seas!

24 March 2026
Power Meter City logo

Reply from Power Meter City

We’re glad we could get your in-stock item to you quickly without the long overseas wait. Thank you for choosing Power Meter City!

Rated 5 out of 5 stars

No sales tax

Fast delivery, varieties of product,free shipping and no sales tax.

31 March 2026
Power Meter City logo

Reply from Power Meter City

Thank you! We’re happy to hear you enjoyed the product selection, fast delivery, and overall value. We appreciate your feedback!

Rated 5 out of 5 stars

Great service!

The company reached out to make sure I had the compatible cleats. The shipping was prompt. The price was better than what I could find anywhere else. It was a simple and great experience.

31 March 2026
Power Meter City logo

Reply from Power Meter City

Thank you for the thoughtful review! We’re glad we could help confirm compatibility and provide a smooth, fast experience at a great price. We appreciate you choosing us!

Rated 5 out of 5 stars

Fair price and quick delivery.

Fair price and quick delivery.

24 March 2026
Power Meter City logo

Reply from Power Meter City

Thank you! We’re glad you found a fair price and received your order quickly. We appreciate your support!

Rated 5 out of 5 stars

Great communication pre-sale and fast…

Great communication pre-sale and fast shipping

22 March 2026
Power Meter City logo

Reply from Power Meter City

Thank you! We’re glad our pre-sale communication and fast shipping met your expectations. We appreciate your feedback!

Rated 5 out of 5 stars

Prompt action, very helpful customer support

Item shipped immediately and arrived quickly. Customer support promptly and kindly answered my requests.

4 February 2026
Power Meter City logo

Reply from Power Meter City

Thank you! We’re happy to hear your order shipped quickly and that our support team was able to assist you promptly and kindly.

Rated 5 out of 5 stars

quick delivery

Good selection, and quick service fulfillment.

27 March 2026
Power Meter City logo

Reply from Power Meter City

Thank you! We’re glad you found what you needed and that your order was fulfilled quickly. We appreciate your support!

Rated 5 out of 5 stars

Favero Assioma

Well packed. Delivered on time.

25 March 2026
Power Meter City logo

Reply from Power Meter City

Thank you! We’re happy to hear your order arrived on time and well packaged. We appreciate your support!

Rated 5 out of 5 stars

very good shopping experience

I gave it 5 stars because I had never bought from this store before. I found it while searching for Campagnolo parts. I had some doubts at first about how good the shopping experience would be, but I was encouraged as soon as I made the purchase. The order was processed very quickly, everything was great, and the best part is that the order was shipped in just 2 days, which is very fast. Afterward, I checked the order and everything arrived very well packaged without any problems. Everything was exactly as described. I would buy from them again and I would recommend them.

20 March 2026
Unprompted review
Power Meter City logo

Reply from Power Meter City

Thank you so much for giving us a try and for sharing such a detailed experience! We’re glad we could earn your trust with fast processing, quick shipping, and careful packaging. It means a lot that you’d recommend us—we look forward to helping you again! Ride safe, Victor!

Rated 5 out of 5 stars

Awesome Experience!!!

The level of communication of the status of my order was beyond expectations. Great job!

24 March 2026
Power Meter City logo

Reply from Power Meter City

Thank you, Don! We’re glad our communication exceeded your expectations. Keeping customers informed every step of the way is something we take pride in—appreciate the kind words!

Rated 5 out of 5 stars

This was my first purchase from PMC.

This was my first purchase from PMC. The website is easy to browse and the checkout process was simple. Communication was great, with tracking numbers, and the shipping process was fast. I used PMC to buy some Favero pedals, which were easy installs. I will definitely be purchasing from PMC again and I would highly recommend them.

22 March 2026
Power Meter City logo

Reply from Power Meter City

Thank you for choosing us for your first purchase! We’re glad the website was easy to navigate, checkout was smooth, and that communication and shipping met your expectations. Great to hear the Favero pedals were an easy install too! We appreciate the recommendation and look forward to helping you again.

Rated 5 out of 5 stars

Excellent Customer Service e

Wow, Power Meter City has been a great company to do business with. Shipping was lightning fast, and when I was having a problem installing my part I was able to call and get advice from a real person. They really go above and beyond in terms of service, and my bike is up and running again.

20 March 2026
Power Meter City logo

Reply from Power Meter City

Wow! Thank you for the amazing feedback! We’re thrilled to hear everything arrived quickly and that our team helped you get your part installed and your bike back up and running. Being available with real support when you need it is something we take pride in. We truly appreciate your support!

Rated 5 out of 5 stars

Fast shipping

Fast shipping, great customer service comuication, excellent product... 100% recommended!!!

11 March 2026
Power Meter City logo

Reply from Power Meter City

Thank you so much! We’re happy to hear you’re satisfied with the product, fast shipping, and communication. We truly appreciate the recommendation and look forward to helping you again!

Rated 5 out of 5 stars

great customer service and…

great customer service and responsiveness

17 March 2026
Power Meter City logo

Reply from Power Meter City

Thank you! We’re glad you had a great experience with our customer service and responsiveness. We appreciate your support!

Rated 5 out of 5 stars

Best store for buying high-quality

Best store for buying high-quality parts. I ordered from the website and my package was delivered to Quebec, Canada in 3 days. The prices are very fair and if you have any questions, you can easily chat with them. I will definitely buy from this site again.

18 March 2026
Power Meter City logo

Reply from Power Meter City

Thank you so much for the kind words! We’re thrilled to hear your order made it to Quebec so quickly and that you found our pricing fair and our team easy to reach. Providing fast international shipping and helpful support is exactly what we aim for. We truly appreciate your support and look forward to helping you again on your next upgrade!

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