Powersaver - Brighouse Reviews 57

TrustScore 4.5 out of 5

4.5

Unit 4, Brighouse Trade Park, Armytage Road Industrial Estate, HD6 1PT Brighouse, West Yorkshire, GB


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See what reviewers are saying

Rated 3 out of 5 stars

I paid extra for next day delivery and placed my order a good hour before the dead line of 2-00pm, but my goods were only despatched on the day I should have received them. I emailed the company and r... See more

Rated 1 out of 5 stars

Avoid this company. Item sold not as described on their web site. Refund was offered (Return at my expense) however the problem (lack of range on the sensor) was discovered after unit was fitted so I... See more

Rated 2 out of 5 stars

I ordered a Texecom Alarm kit. Their website and the invoice they sent with the order said that the kit included a communicator. I did not receive one and on inquiry was told that the communicator wa... See more

Rated 4 out of 5 stars

Your service is always 5 star but your web site needs a slight alteration regarding the "collect from Brighouse" option.After my purchase I got an email saying my goods were being dispatched so I had... See more


Company details

  1. Electrical wholesaler
  2. Burglar alarm shop
  3. Electronic parts supplier

Written by the company

Powersaver is a UK based Electrical and Security wholesaler. Selling intruder alarms, wireless burglar alarms, lighting, home security and electrical products.


Contact info

  • Unit 4, Brighouse Trade Park, Armytage Road Industrial Estate, HD6 1PT, Brighouse, West Yorkshire, United Kingdom

  • 01484718888

4.5

Excellent

TrustScore 4.5 out of 5

57 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Next Day Delivery………NOT!!!!!!

I paid extra for next day delivery and placed my order a good hour before the dead line of 2-00pm, but my goods were only despatched on the day I should have received them. I emailed the company and requested a refund for the extra postage but never even got a reply. Although yes I did receive my goods it is not worth paying for NEXT DAY DELIVERY which let the company down badly.

3 November 2023
Unprompted review
Rated 5 out of 5 stars

Good service

Although Royal Mail were two days late in delivering the order , Ryan kept me updated throughout the entire process. Product received in good order and complete :-)

18 March 2023
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Reply from Powersaver - Brighouse

Thank you for the positive review, It's always a pleasure getting you sorted, Lee!

Rated 5 out of 5 stars

Item arrived in tact and promptly and…

Item arrived in tact and promptly and tracking was very good, staff had good knowledge of Item, what more can I say

4 December 2022
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Reply from Powersaver - Brighouse

We are all happy to hear you had a positive experience shopping with us! Thank you for taking the time to share your thoughts.

Rated 5 out of 5 stars

Excellent all the way through the…

Excellent all the way through the process from initially placing the order on the phone. Did have a slight problem with a keypad, spoke to Ryan, new one arrived the next day. He was so helpful on the phone, couldn’t do enough. If you want an alarm system, use Powersaver. Excellent. Thanks

23 November 2022
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Reply from Powersaver - Brighouse

Thank you very much for sharing your experience with us. It was an absolute pleasure helping you get sorted.

Rated 5 out of 5 stars

These guys are great

These guys are great, friendly and efficient couldn’t do enough to help. Throughly recommended 👍👍

23 August 2022
Unprompted review
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Reply from Powersaver - Brighouse

Thank you for taking the time to write this review. We're happy to hear that you had a positive experience shopping with Power Saver!

Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered goods at 12 noon. Delivered by Royal Mail the following day.

22 August 2022
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Reply from Powersaver - Brighouse

Thank you for your postive review and we hope to see you again soon!

Rated 5 out of 5 stars

I bought a Texecom replacement alarm…

I bought a Texecom replacement alarm system from PowerSaver.
Very professional and efficient staff, and most helpful with my purchase.
I will always go back to them in the future.

21 July 2022
Powersaver - Brighouse logo

Reply from Powersaver - Brighouse

Thank you for your review, it was a pleasure assisting you and we look forward to seeing you again.

Rated 2 out of 5 stars

Items not as described - Poor customer response

I ordered a Texecom Alarm kit. Their website and the invoice they sent with the order said that the kit included a communicator. I did not receive one and on inquiry was told that the communicator was no longer included in the kit. They had two communicators in stock but refused to send me one without charge instead offering to refund the cost of the kit. This did not help me as I bought the kit to install the alarm system and not be left with a load of peripherals without the heart of the system. Their attitude despite the website and the invoice saying so was that it is not their fault and it is a take it or leave it situation.
To me it was misrepresentation of what was being sold. I recommend that anyone buying from them checks the info on the website directly with them before ordering.

4 April 2022
Rated 5 out of 5 stars

Great service

The guys sent out the wrong items , but the service in putting that right was second to none , will be using again for sure

3 March 2022

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