Powersaver Reviews 

353
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

Excellent bunch of lads. So helpful and friendly. Mark (manager) helped me with my order and after ordering it a 2pm the parcell arrived at 9.30am the following morning. Excellent prices and very... See more

Rated 3 out of 5 stars

I paid extra for next day delivery and placed my order a good hour before the dead line of 2-00pm, but my goods were only despatched on the day I should have received them. I emailed the company and r... See more

Rated 1 out of 5 stars

I ordered a bathroom ceiling light becel with next day delivery service four weeks ago that has not been delivered. I contacted Powersaver and DHL with the request to investigate with nmo response. On... See more

Rated 1 out of 5 stars

Avoid this company. Item sold not as described on their web site. Refund was offered (Return at my expense) however the problem (lack of range on the sensor) was discovered after unit was fitted so I... See more

Company details

  1. Electrical wholesaler
  2. Burglar alarm shop
  3. Electronic parts supplier

Written by the company

Powersaver is a UK based Electrical and Security wholesaler. Selling intruder alarms, wireless burglar alarms, lighting, home security and electrical products.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

353 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(353)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I paid for next working day delivery…

I paid for next working day delivery and have still not received my goods 4 working days later

1 March 2023
Powersaver logo

Reply from Powersaver

Good morning,

Thank you for your order, and I'm sorry to hear there was a delay in your delivery by DHL. I have tracked your shipment and can see it has now been delivered. I will get onto DHL to find out what happened.

If there is anything else we can help you with, please do not hesitate to give us a call.

Rated 5 out of 5 stars

Alarm panel

Sent out the wrong circuit board and it was just in cardboard box with no protective packing... Also DHL delivered to wrong Street but fortunately I knew the person. However when I phoned up Powersaver they despatched hopefully the correct part immediately ...as I have not received it yet....fingers crossed DHL delivers to the correct address....After a couple of emails I got sorted and the customer service from Ryan was excellent......upgraded to 5 stars..

16 December 2022
Powersaver logo

Reply from Powersaver

Good morning,

Thank you for taking the time to share your experience and I'm glad to hear we were able to get you sorted. It was a pleasure assisting you.

Rated 1 out of 5 stars

Still not received item

Still not received item. Been delayed, then out for delivery twice but not delivered. Probably Says more about DHL than Powersaver.

15 December 2022
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Reply from Powersaver

I am really sorry that you still have not received your order. I will chase this up with DHL immediately and get in touch.

Rated 1 out of 5 stars

Well we missed the delivery

Well we missed the delivery, the driver put a card through the door, no writing on. Then the web site said it was delivered. It might turn up. I'm concerned it was left on the door step.

16 December 2022
Powersaver logo

Reply from Powersaver

Good morning, I am sorry that you had a delayed delivery, this is down to DHL. I have tracked your order this morning and can see that it has now been delivered. If there is anything else I can do for you, please let me know.

Rated 5 out of 5 stars

Easy and quick

Easy and quick, what else can you want?

13 December 2022
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Reply from Powersaver

Good morning, thank you for sharing your thoughts on shopping with us and we're glad to hear you had a positive experience.

Rated 5 out of 5 stars

Excellent service

Excellent service. Website easy to navigate, good selection of products at competitive prices and excellent delivery with tracking info. What more could you ask for. Highly recommended

2 December 2022
Powersaver logo

Reply from Powersaver

Good morning, Raymond. Thank you for taking the time to provide your feedback on shopping with us, and we are all happy to hear you had a positive experience.

Rated 5 out of 5 stars

Great product. Great company

The greenhouse heater was easy to source on the website. Payment went through easily.Followed by a quick delivery by DHL. I found Powersaver.co.uk after a long search on the Internet. Very impressed!

2 December 2022

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