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POWR Reviews 

1,407
•
TrustScore 4.5 out of 5

4.7

Software company
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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service for its promptness and effectiveness in resolving issues, often within a few hours. The staff is frequently highlighted for being helpful, kind, professional, and committed to finding solutions, even for complex problems. People appreciate the quick response times and the personalized approach from representatives who are attentive and concerned with customer needs. The service itself is described as reliable and easy to implement, with many finding the tools useful for their websites. However, some people mentioned occasional slow chat responses, though their issues were still handled perfectly.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting the team's proactive communication,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, responsiveness, and... See more

Response time

People report positive experiences with response times, consistently praising the quick and competent support... See more

Website

Customers consistently note positive experiences with website functionality, often highlighting the ease of... See more

Service

Consumers find service to be positive, with many reviewers describing it as excellent and professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My problem is, I can't access my newly subscribed Starter Plan features. I emailed customer support and within less than a day, in about 3 hours, after I emailed them, customer support solved... See more

Company replied

Rated 5 out of 5 stars

I use their Visitor counter, it's great. Note that it may show zeros if you have an ad blocker. Great customer service helped me identify this issue. Great little app, would recommend.

Rated 5 out of 5 stars

I’ve been using POWr with JIMDO, and it’s such a helpful and reliable tool — I really appreciate it! Although I’ve canceled it for now, I’d love to use it again in the future. Also, your support tea... See more

Company replied

Rated 5 out of 5 stars

I am a volunteer for a non-profit organization and had some updates needed on our website, but was not sure how to do them. I contacted the POWR Supportline and they understood want I needed and got... See more

Company replied

Company details

  1. Software company

Written by the company

Ecommerce Solutions to Boost Sales on Your Website. Everything at POWR - from forms, popups, review apps and more - is designed to help collect more contacts and make more sales, easily and seamlessly on your website. No coding necessary.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,407)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent support experience

I had an excellent support experience. Powr's team was incredibly quick, efficient, and solution-oriented, making the entire process smooth and hassle-free. I truly appreciate the professionalism and responsiveness.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

outstanding customer service!

The person (Arlyne Catungal) that help me was very supportive, patient, reliable, and good customer service. The employee is awesome and outstanding!

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Richcarde M

Richcarde M. was SUPER friendly and incredibly helpful. I highly recommend this app and their customer support. You can tell they cherish their customers. A+++

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Great

I was getting frustrated as I don't have a clue of website coding and more! But they stuck thru it and got it figured out and send more videos of more info

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Lots of Love for Powr <3

I love the Powr apps! I've been using these apps for years now for my business and couldn't be happy. They are extremely user-friendly for both myself as the admin and my clients who fill out and submit the forms.

Aside from enjoyment and ease of use, the customer service is timely, thorough and productive.

Very pleased with Powr and impressed with their expansion on apps and features over the years. Overall, I simply can't say enough great things. Thank you, Powr.

18 February 2025
Unprompted review

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