PPI Claimline Reviews 

I was pleasantly surprised how easy it what was to register my claim, however, it was not mentioned during the initial telephone call that I would be asked to disclose (during the course of the follow up meeting with the PPI Claimline appointed agent) the details of any insurance policies containing legal expenses cover where I am the named Insured. In my opinion, this is a matter that needs to be addressed by the PPI Claimline management team.

I just find out that they want from me 50% of my claim as it wasnt more then 600 pounds. When I spoke with them on the phone they didn't say a word about it. They sent me a paper work to sign and I did, but of course as you spoke one of the advisors and she didn't mention anything about 50 %, just about 25% of the claim. I didn't read trough as I believed what ever the lady said on the phone. How many people was misled?? It's a joke!!
What if I wont pay this 50% and just 25%. Are they going to take me to the court??

my initial appointment was cancelled without consultation or options within 24 hours of my inquiry

I contacted this company after my brother told me how they helped him with his
PPI claim.
From first contact the customer service adviser was polite and encouraging. They asked me questions about my claim, advised me on there policy and generally made
me feel like they could help me with my claim.
I contacted them after a couple of days regarding a query with paperwork and they rectified the problem and sent out new papers to sign.
A good service from a good company.

The lady I spoke to was very friendly and was very informative on what will happen and took me through all the steps and clearly explained everything. I found she was very honest as they don't want to wast my time if I had no real clam.

The first phone call to them was fine, operator polite and explained things very well.
Whilst on the phone she arranged for an agent to visit me at home 3pm 04/10/12
Agent didn't turn up, no phone call to explain
I phoned PPICLAIMLINE at approx 4.30pm to say no agent
I was told that I had cancelled the appointment, they asked if I wanted to rebook another appointment.
I said I was not going tp persue any claim through them, There are plenty of other companys out there dealing with the same claims
All in all a bad experience

Having been offered a visit from an agent it seemed a good idea to get everything started and the ball rolling.
I was offered a meeting at 9am on Saturday morning which would take about 15 minutes.
The agent didn't show up and then when they did phone I was told that there was no record of the scheduled meeting.
Enough said.

The advisor I spoke to sounded very young - didn't recognise the b/s name "Bristol & West" which I would have thought was commonly used enough to ring bells. Her was a bit loud and pushy at first, but we eventually settled into a decent enough conversation, except that he wanted me agree to things I was unsure of ... presumably he had limited range of boxes to tick on some spreadsheet.
But overall, I think we "got there in the end".
Your charges are a bit top-end; I hope your service matches that

Just called, was really quick & easy.

I rang up and the person I spoke to was very helpul

Well I have to tell you how quick they where with my appointment, I was surprised and can't wait to see if I win anything. Give it a go as you never know!

quickest and politess service I have experienced in quite a while hopefully this will continue in the future now I have instructed them to act for me

The staff were very helpful and go the extra mile for their customers. If you find further documentation for other loans the staff take all the details and explain everything in detail.

disappointed with 50% commision also with threat of legal action if not paid within 7 days

I rang PPI this morning they asked when would I be available for them to pick up my documents, answered today is good, I had to get all my papers photo copied and be back home to meet a
rep from PPI for 5pm, he was on time, we went through the questions together, he made feel at ease, asked if I had any questions that need answering, and he informed me that they would keep me up dated on my PPI claim. then it was all over it was that easy.

didnt phone about PPI but following a conversation about another issue the telephonist went through other services on offer and suggested a PPI claim. Helpful but a little pushy to discuss the other services

My claim is still in process, however so far the claim has been simple. PPI staff are experienced, friendly and go out of their way to make claiming painless. I feel confident that all will be done to ensure my claim reaches a positive outcome. If it turns out that I have nothing to claim I know every possible avenue will have been exhausted by PPI. Top reccommendations.

Thank you for your advice

Nice easy phone call now let's see if you can get me some money

Never received claims pack