Premier Pet Transport Reviews 2,351

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 1,727 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and excellent communication throughout the delivery process. Many people highlight the exceptional care taken with their pets, noting that puppies arrived clean, happy, and calm. The delivery service is frequently described as efficient and often ahead of schedule, which many consumers appreciate. Reviewers are also very satisfied with the overall service and user experience, finding it seamless and well-organized.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for their... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the early arrivals, with... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism, care, and... See more

Product

Clients share positive opinions on product. Many customers report that their puppies arrived in excellent... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe their experiences... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Team Ryan & Titus came through all the way to Las Vegas, Nevada & delivered a healthy baby King Charles to us as promised, Mr. Rudy, now Mr. Ronan is the Best little puppy ever! We are thrilled with t... See more

Rated 5 out of 5 stars

Premier Pet Transport is a business that works with puppyspot. I recently purchased a golden retriever puppy that needed transport from Indiana to Mass. I was kept updated and informed thru the whole... See more

Rated 5 out of 5 stars

We were given very detailed instructions as to how their transport system works and how our new puppy will be cared for. We were given their cell number if we had to reach them while they were on the... See more

Rated 5 out of 5 stars

My puppy was delivered earlier than planned which made it all the more exciting. Puppy was cleaned and adorable. Reminder to bring your license to prove who you are (and tip $$$ if you want). Thanks... See more


Company details

  1. Pet Moving Service
  2. Transportation service

Written by the company

Here at Premier Pet Transport, we put puppy and driver safety first. We are pet transport specialists with over 20 years of experience in commercial, private and ground transportation. We determine the safest method of travel based off a wide range of factors from breed, size, age and location to make sure each puppy has a safe and relaxing trip to meet their new family. We take pride in offering unparalleled customer service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 44% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Dallas and David delivered Otis

Dallas and David brought our puppy even a little early which made us so happy. (Scheduled at 11pm). We were worried about his long trip but he was happy and playful when he arrived. They were helpful and very sociable. Thanks

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Buck and Justin were amazing

Buck and Justin were amazing. They contacted me they day before and let me know that they could bring my puppy earlier. He arrived healthy, happy and just perfect I would like to thank Buck and Justin for taking such good care of my new baby!

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Skylar and Dalton were great

Skylar and Dalton were great. They ended up being slightly ahead of schedule so we able to pick up Wallis early, which we appreciated. Very communicative. Professional. Efficient. Super friendly. A+.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Clinton and Austin were terrific

Clinton and Austin were terrific! It was obvious they handled my pup with care. They arrived exactly at the time that was advised prior to arrival and were friendly and informative

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Safe, healthy & happy puppy delivered to Cali!

Dallas & David delivered our puppy last weekend from across the country. They communicated with us before they got on the road and gave us a heads up the day of that they will likely arrive hours ahead of schedule. Our puppy arrived clean, happy and safe. Thank you for taking such good care of him on his journey to his forever home as a California Puppy Boy! Outstanding white glove service.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Very good!

Very nice and communicated exactly where they were and what time they got there at. Chuck and buck were awesome.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Honest and friendly

Honest and friendly. Puppy was in great shape and arrived earlier than expected. Great experience! Thanks Buck & Chuck

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Happy delivery driver

Well, first of all, they let me know exactly what time they would arrive. They even let me know their last stop before mine. So I was absolutely ready when the doorbell rang and the sweetest guy stood there, telling me my little girl was there to be Delivered very nice, explained everything.Thoroughly came in a beautiful limousine.I couldn't be any happier.I would recommend them for their excellent service

26 March 2026
Unprompted review

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