Absolutely brilliant no fuss or bother…
Absolutely brilliant no fuss or bother from 1st appointment to follow up appointments staff wonderful very efficient would recommend to anyone
20 May 2026
Unprompted review
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Company details
Written by the company
Practice Plus Group Hospitals is a leading UK healthcare provider delivering high-quality, patient-focused care across a network of modern hospitals. We provide a straightforward, human approach to private healthcare, with fast access to consultations and surgery, clear upfront pricing, and no hidden costs. Across our modern hospitals and surgical centres, experienced clinical teams deliver high-quality care in areas such as orthopaedics, ophthalmology, general surgery, diagnostics and more. Practice Plus Group Hospitals is also proud to treat NHS patients, helping reduce waiting times by providing specialist, planned procedures with a focus on safe, efficient, and compassionate outcomes. Get it sorted, with Practice Plus Group Hospitals.
Contact info
Marshall Road, Devizes, SN10 3UF, Wiltshire, UK, United Kingdom
- 0333 321 0943
3.2
Average
3 reviews
Replied to 58% of negative reviews
Typically replies within 2 weeks
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Aviod at all costs
Was due a follow up appointment after MRI. They simply forgot about be, leaving me sitting in pain for months. Have raised a complaint, no one has bothered to get back to me. Beyond abysmal.
Maybe if I leave a review here someone will get back to me?
13 March 2026
Unprompted review
Reply from Practice Plus Group Hospitals - Devizes
Hi Jon, thank you for your feedback. We are very sorry to hear about your experience and the frustration this has caused.
We understand that you have been contacted by our Complaints Department, who will be managing your concerns directly and working with you to fully review the issues you’ve raised. If you would like to share any further details in the meantime, please do not hesitate to get in touch.
Do not use I would advise going to a…
Do not use I would advise going to a professional company who will treat you with respect.
I would give no stars if option was available. Rude and lazy staff in Devizes office. No correspondence from them I had to keep calling them for information. They said someone will call me back but never did. Turned up for appointment only to be told it was cancelled last month, again no correspondence from them. Another day I had to waste off work. They were also discriminating towards me and thought it funny about my disability and showed no remorse or regret. Did not know, understand or care about the disability discrimination act. Everyone in the office needs to attend a discriminatory course. When you complain you get threats of delayed treatment or denied treatment. Been waiting 5 months for treatment but heard nothing. I would not use them for their appalling treatment of patients. It’s a shame that the officer staff and manager let the whole team down. If they carried out the work they are employed for rather than trying everything not to, I’m sure the practice would benefit.i don’t think the drs know what’s going on as the office staff hide everything from them, or at least I hope that’s the case. Frustrating and ignorant is the best description for them.
24 February 2026
Unprompted review
Reply from Practice Plus Group Hospitals - Devizes
Hi Sean, thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention.
Following your complaint, we contacted you directly to better understand your concerns. We’re pleased that we were able to resolve the issue during our conversation and that you were satisfied with the outcome. Thank you for taking the time to speak with us and for your kind acknowledgement of our follow-up.
We value all feedback as it helps us continue to improve our service. Please don’t hesitate to reach out if there is anything further we can assist you with.
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