Was fortunate to get a new hip at King George Hospital, Ilford. Service from the consultant and physio at High Wycombe through to the surgery undertaken by Mr Ahad was outstanding. The care at the ho... See more
Company replied
Unit 2 The Merlin Centre, Lancaster Road, HP12 3QL High Wycombe, UK, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Was fortunate to get a new hip at King George Hospital, Ilford. Service from the consultant and physio at High Wycombe through to the surgery undertaken by Mr Ahad was outstanding. The care at the ho... See more
Company replied
This service is complete rubbish. They keep you waiting for hours for them to answer the phone, just to tell you that you will have to wait 6 months to a year for an appointment. I suppose it is jus... See more
I went to Practice Plus Group MSK centre in High Wycombe for a private ultra sound knee steroid injection. The experience was extremely positive , the receptionist was friendly , the consultant gave... See more
Company replied
I had a very good experience with my midwife Jane Rivero. She was very kind, friendly, and made me feel comfortable from the beginning. She listened to me carefully and explained everything clearly, w... See more
Company replied
Practice Plus Group Hospitals is a leading UK healthcare provider delivering high-quality, patient-focused care across a network of modern hospitals. We provide a straightforward, human approach to private healthcare, with fast access to consultations and surgery, clear upfront pricing, and no hidden costs. Across our modern hospitals and surgical centres, experienced clinical teams deliver high-quality care in areas such as orthopaedics, ophthalmology, general surgery, diagnostics and more. Practice Plus Group Hospitals is also proud to treat NHS patients, helping reduce waiting times by providing specialist, planned procedures with a focus on safe, efficient, and compassionate outcomes. Get it sorted, with Practice Plus Group Hospitals.
Unit 2 The Merlin Centre, Lancaster Road, HP12 3QL, High Wycombe, UK, United Kingdom
Replied to 58% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This service is complete rubbish. They keep you waiting for hours for them to answer the phone, just to tell you that you will have to wait 6 months to a year for an appointment. I suppose it is just indicative of our completely failing NHS.
I had a really good experience when visiting Practise Plus High Wycombe to receive a cortisone injection for my knee pain. It was a professional, well explained procedure. The whole process right from booking the appointment, was a positive experience.

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks
Having had many mri’s I would like to say the staff are very polite and helpful and the new scanner at High Wycombe was better than any previous scanners more room less claustrophobic and quieter
Ken Price

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks
The service was quick and efficient. I felt comfortable and secure and the report was sent out very quickly. Lovely environment and welcoming staff.

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks
Appointment offered at earliest possible date. Clear explanation of procedure, which was done efficiently and with minimum fuss.

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks
Both receptionist and radiographer were friendly and professional. I was a walk-in and hardly waited at all. I highly recommend Practice Plus.

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks
I went to Practice Plus Group MSK centre in High Wycombe for a private ultra sound knee steroid injection. The experience was extremely positive , the receptionist was friendly , the consultant gave clear explanations about what was happening and what I should experience . Sound advice was given for activity over the next few days.
I would highly recommend this group.

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks
Was fortunate to get a new hip at King George Hospital, Ilford.
Service from the consultant and physio at High Wycombe through to the surgery undertaken by Mr Ahad was outstanding. The care at the hospital was of a very high standard. Thank you to everyone involved on my journey with Practice Plus.

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks
Staff were very pleasant, and Yavor, one of the consultants, was excellent . Would recommend to anybody suffering from back, Knee pain, etc.

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks
I had a very good experience with my midwife Jane Rivero. She was very kind, friendly, and made me feel comfortable from the beginning. She listened to me carefully and explained everything clearly, which helped me feel calm and confident. I really appreciate her support and care. Thank you so much for your kindness.

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks
Very good with helpful and friendly staff from reception to MRI scan personnel. Wife delivery of results too.

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks
Although it was a painful shoulder injection the clinician was very good. Perhaps better exercise instructions for afterwards would have been useful. Unfortunately the injection didn't help but I don't think that was anyone's fault.

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks
I was referred to these people by my gp as a triage before seeing spinal surgeons and the pain clinic. Their representative was unhelpful, arrogant and very poorly informed. He appeared intent on blocking all professional care for me but offered none himself, he told me to go home and accept that I am now disabled.

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks
Receptionist was friendly, efficient and informative. Waiting room was clean and comfortable. Marilia was exactly on-time, very knowledgeable, clear and helpful.

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks
Just spent 40 plus minutes waiting for my call to be answered in High Wycombe....according to the recorded message, apparently "my call is important to them"....but not important enough to answer..
Pathertic service from a private company which appears to have adopted the NHS "not my responsibility just give us more of your money, culture", rather than bringing the private sector culture to the NHS
I saw Maghlara for an echocardiogram. She was efficient, prompt and really put me at ease.
Great service, thank you.

Reply from Practice Plus Group Hospitals - MSK and Diagnostics Bucks
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.