PRAI Beauty UK Reviews 

175
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the skincare ranges for their luxurious textures, non-greasy formulas, and noticeable improvements in overall skin health, hydration, and firmness. Reviewers also emphasize the exceptional quality of the items, noting that consistent daily use brings real, visible results that transform their routines. Buyers are equally satisfied with the website functionality, describing the general ordering process as extremely smooth, quick, and very easy to navigate. However, some people mentioned frustrating experiences regarding delivery services, reporting delayed shipments, long refund waits, or external couriers completely failing to deliver packages properly.

What people talk about most

Product

Reviewers mention positive satisfaction with the skincare products, noting that creams and serums absorb... See more

Quality

People report positive experiences with quality, noting that the formulations help improve skin texture,... See more

Delivery service

Consumers find delivery service to be positive, highlighting efficient, fast, and prompt shipping with items... See more

Order

Clients share satisfaction on order processes, noting that everything goes smoothly and products are easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love the PRAI meno products especially the toner and crème gel day moisturiser. I’ve used this for a few years now and my skin is problem free, smooth and glowing! The gel formula absorbs very wel... See more

Rated 5 out of 5 stars

I have been using Prai products for well over a year now and I can't rate them enough. I turned 60 in 2025 and have always tried to take care of my aging skin and I love the sun so it needs lots of m... See more

Rated 5 out of 5 stars

This leg serum is the best , l have tried many doesn't come off blends easily evens out your legs washes off your hands no need for gloves the best l have ever used would highly recommen... See more

Rated 5 out of 5 stars

Fantastic products! ( #147463) As a woman in her mid 50s experiencing the MENOPAUSE!! I’ve been using the MenoGlow products for a while now and the difference in my skin is amazing. Really helps w... See more


Company details

  1. Beauty product supplier

Written by the company

The UK's No1 Neck Cream. Clinically proven results in 7 days.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(175)

139 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality creams

Order134803
Easy to order online, delivered quickly and well packaged. I regularly use the products and they really work. I am often complimented on the condition of my skin and that is because the cream works really well.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Neck products that Work!

I’ve been using Prai neck products ( ageless throat day & night cream and the Neck Serum) some time now and I can honestly say these products work! I could see the difference in my neck and chest, it was so refreshing that an advertised product does what they say it does! If you want a product that works use Prai neck products (Order No 134871)

21 March 2025
Unprompted review
Rated 5 out of 5 stars

#134842 excellent service as always

#134842 excellent service as always, within a couple of hours of placing my order it’s on the way to me. I’ve used Prai Menoglow through menopause and it has really helped me through. I’ve always battled with oily skin and struggled to find the right product for years, Prai is my absolute go to and has literally made such a difference to my skin and how I feel, love it.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous product that really work.

Order number134830.
All products I have bought from Prai have been brilliant. I first bought the infamous and wonderful neck cream a few years ago when it first appeared at M&S and simply wouldn't be without it now - i can immediately see the improvement when I use it, every day. Like wise the arm creme to tighten my now crepey under top arms. The hand-cream is great too, to tighten hand skin. Always easy enough to order off the Prai site and frequent special offers are a boon - though you do have to spend a fair bit of money to benefit from them.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love Prai products.

Absolutely love Prai products.
I am always wary with products due to sensitive skin but I have not experienced any issues using Prai for the last few years.
The meno products have really helped my skin as it was looking so dry and tired before I started using them.
I am also happy with the neck and décolletage products which have made a huge difference.
Happy customer

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Five stars for Prai

I love Prai products and think they make a genuine difference to my skin. I use several products and have recommended them to friends and family. Ordering through their website is easy and products arrive quickly. As an added bonus, I am now benefitting from their reward points for future orders.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

What's not to love !

I had become so embarrassed by the crepey, wrinkly skin around my lower neck and Décolletage that I stopped wearing tops which had lower neck lines. I tried so many different creams, always awkward for me as I am vegan. From the very first application of Prai cream , I noticed a difference and have now enlarged my purchases, for face, decolletage, neck and eyes.....day and night. I can't see me changing now! Delivery is always efficient and super fast too! Order #134510

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous customer service and products

I had an issue with a product I purchased that wasn't online and I contacted customer services in the vague hope of help. The turnaround time and resolution far exceeded my expectations - very happy customer now. Shout out to Elizabeth for fabulous service, thank you.

22 September 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look