Chris was extremely helpful. From the initial phone call to picking up my new car the whole process felt simple and stress free. Within 10 minutes of first meeting and he’d shown me the car I was inte... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
An excellent experience buying our car from Precious Metal. Matt and Chris were brillant - friendly and professional. Every step was swift, clear and completely stress free making the process a plea... See more
Company replied
Fantastic experience with Chris and Matt, from the first interaction on the phone to the final point where they delivered the car. From viewing to delivery in 3 days. Really polite, personable guys,... See more
Company replied
Absolutely chuffed with my purchase from Precious Metals. My new car is a dream to drive. She is everything I wanted and more. Brilliant service, fantastic communication and a solid ride. Highly recom... See more
Company replied
Company details
- #4 of 91 best companies in Car dealer
About Precious Metal
Written by the company
Welcome to Precious Metal Prestige Motor Group. Providing exceptional cars with low rates of flexible-finance options. NATIONWIDE DELIVERY AVAILABLE! Delivering service beyond service.
Find your precious metal
Contact info
The Arches, Unit D, Avondale Way, WF2 7QU, Wakefield, United Kingdom
- 01924 918558
- sales@precious-metal.co.uk
- precious-metal.co.uk
5.0
Excellent
460 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Only Place I Would Buy A Car From…
Had a great experience with Chris and Mat at Precious Metals.
Not knowing anything about cars it can be a daunting task but they were fantastic from start to finish.
The guys managed all areas from finding my perfect car and the right finance options to delivering it to me. Their tea isn’t bad either!
I have bought many cars over the years - brand new and used, and Precious Metals are head and shoulders the best company I have ever dealt with.
20 November 2024
Unprompted review
Reply from Precious Metal
Hi Pru and thank you for your greatly appreciated feedback. It was an absolute pleasure to meet you and James and can we extend a sincere thank you for allowing Precious Metal to organise your fantastic new Land Rover Disco Sport!! We are here if you ever need our help or advice and we all wish you many happy and safe miles ahead. With kindest regards, Mat, Chris and all at Precious Metal
the guys at the garage are brilliant
the guys at the garage are brilliant. more than happy to answer all my questions, and if they didn't know the answer, they found it out. would highly recommend. 5 star because there cuppa tea was beautiful.
19 November 2024
Reply from Precious Metal
Hi Colin, many thanks for sharing your kind words and we're absolutely thrilled you rate our tea!! Lol!! It is fantastic to receive such warm feedback and we all hope you sincerely enjoy your amazing Polestar!! Let any of the team know if you require our help at any time! Kindest regards, Chris, Mat & all at Precious Metal.
Great company
I recently purchased a vehicle from this company and was pleasantly surprised with the overall experience. Mat and Chris are doing a fantastic job nothing was too much trouble for them .
Fantastic service, very knowledgeable and I’m thoroughly pleased with my new vehicle and would recommend this company to anyone. Thanks to both Mat and Chris great guys.
11 November 2024
Reply from Precious Metal
Hi Claire, it was superb to meet you and can I extend a genuine thank you for choosing Precious Metal to supply your beautiful Range Rover Evoque! Your feedback is amazingly appreciated and I shall ensure it is passed to the whole team accordingly. As discussed upon hand over, if myself or any of the team can be of future assistance, please don't hesitate to get in touch! Enjoy that fantastic car and thank you once again, Mat, Chris & all at Precious Metal.
Absolutely FANTASTIC!!!
Precious Metal has been absolutely fantastic in assisting me with sourcing my new car! I bought my car unseen off the website and it is exactly what I was looking for. The whole customer service process was seamless and I couldn’t be more happy with the service I received. Mat is a a true gentleman and made the whole experience pleasant and fuss free. The delivery driver was professional and pleasant and gave a thorough handover of the vehicle. I cannot rate the company enough. I have very much enjoyed doing business with Mat and the company and I will certainly be using them again in the future. I would not hesitate to recommend this company. Thank you again Mat. You are a superstar!
28 October 2024
Reply from Precious Metal
Hi Georgie, thank you for taking the time to share your experience with us. It was a genuine pleasure to make your acquaintance and organise your new car and thank you for your greatly appreciated business! We all thoroughly hope you enjoy the fantastic Range Rover Velar and if we're able to be of any assistance in the near or far future, please don't hesitate to get in touch! With kindest regards, Mat, Chris, Iso & all of the team at Precious Metal.
Bought my Mercedes gla from Precious…
Bought my Mercedes gla from Precious metal a couple of months ago but recently had problems with the automatic boot, I contacted Matt who was the sales person I dealt with when I purchased the car informing him of the problem and was advised to take it to a garage to diagnose the problem, the results of which was a faulty battery, I contacted Matt who immediately authorised me to have the battery replaced and forward their contact details to the garage for the payment due, I was contacted by the garage later that day to say ‘payment was paid in full’. Very impressed and very grateful, I would highly recommend Precious Metal cars……..Well done.
6 November 2024
Unprompted review
Reply from Precious Metal
Hi Sue, thank you very much for your kind review - it's was our pleasure to assist you and hope you now thoroughly enjoy that fantastic Mercedes GLA! It was also a genuine pleasure to meet you and can we also extend our sincere gratitude for choosing Precious Metal Kindest regards, Mat, Chris, Iso & all of the team.
Recently purchased a car and dealt with…x
Recently purchased a car and dealt with both Chris and Mat. It’s clear they are very customer focused and pride themselves on providing excellent customer service. They were extremely professional courteous and knowledgeable about the cars for sale. We were kept up to date at all times about the process of test driving and purchasing the car. All calls and emails were answered and acknowledged promptly. We would certainly consider purchasing our next car from them.
1 November 2024
Unprompted review
Reply from Precious Metal
Hi Carl/Gill and thank you very much for your brilliant feedback that is fantastically appreciated! It was a genuine pleasure to meet you and Louis and we sincerely hope that you thoroughly enjoy your wonderful new Jaguar E-Pace! Thank you for your greatly appreciated business and please don't hesitate to get in touch if we are able to be of any future assistance. Kindest regards, Mat, Chris and all at Precious Metal
I cannot praise Mat enough!
I cannot praise Mat enough! not pushy, professional, helpful and just a lovely man. Will definitely come to him first for my next purchase, very happy indeed!!
28 October 2024
Reply from Precious Metal
Hi Laura, thank you for your amazingly kind words and it was a real pleasure to be given the opportunity to arrange your new car! We're all thoroughly delighted that you enjoyed your Precious Metal buying experience and that we met with your service expectations. We look forward to being of assistance to you again in the future, and also wish you all in Wales the very best wishes! With sincere kind regards, Mat, Chris, Iso & all at Precious Metal
Top Notch
Top notch service from precious metal.
Both Chris and Mat were great from day 1 of enquiring about the car to the day of collection. Both were responsive on emails to any questions I had and couldn’t be anymore helpful. I would recommend precious metal to anyone.
Keep up the good work guys 👍
20 October 2024
Reply from Precious Metal
Hi Stuart and thank you very much for your brilliant feedback that is fantastically appreciated! It was a genuine pleasure to meet you and we sincerely hope that you thoroughly enjoy your wonderful new Tesla Model 3! Thank you for your greatly appreciated business and please don't hesitate to get in touch if we are able to be of any future assistance. Kindest regards, Mat, Chris and all at Precious Metal
This is my 6th car I've purchased from…
This is my 6th car I've purchased from Mat & Chris, I will never go anywhere else, from initial enquiry through to the point of sale and beyond, they are without equal. In an industry shrouded in perceived dishonesty, precious metal shatters that illusion. See you next time boys
14 October 2024
Reply from Precious Metal
Hi Bill and thank you so much for your amazing comments that really do mean everything to us and our team. It was a pleasure to see you once again and we're delighted you chose Precious Metal to organise your new car. If I or any of our team can be of any further assistance, please don't hesitate to get in touch! Enjoy that amazing Tesla!! With sincere best regards, Mat, Chris & all at Precious Metal
I couldn’t recommend Precious Metal…
I couldn’t recommend Precious Metal enough. Mat made the process so simple and easy and the service was amazing from start to finish. We’ll definitely be coming back in the future.
17 October 2024
Reply from Precious Metal
HI Donna, what a pleasure it was to meet Toby and yourself and thank you very much in the first instance for your kind review of our service and secondly for your greatly appreciated business! We all sincerely hope you enjoy that amazing Range Rover and please don't hesitate to get in touch if we can assist with anything ongoing. With warm regards, Mat, Chris & all at Precious Metal
Nothing was too much trouble for Mat
Nothing was too much trouble for Mat, amazing service, not your typical car dealer.
Would buy again!
28 August 2024
Reply from Precious Metal
Hi Emma, thank you for your amazing words and it was a real pleasure to meet Simon and yourself and to be given the opportunity to arrange your new car! We're all thoroughly delighted that you enjoyed your Precious Metal buying experience and that we met with your service expectations. We look forward to being of assistance to you again in the future! With sincere kind regards, Mat, Chris & all at Precious Metal
5* service from moment we contacted…
5* service from moment we contacted Precious Metals enquiring about a new car. Chris was very helpful, polite and knowledgeable with regards to the car we were interested in and made us feel at ease immediately. Chris was extremely professional without being at all pushy. The sale went though quickly and we picked up the car 2 days later. Would highly recommend these guys if you are after a new vehicle.
Regards
Lee & Jane.
10 October 2024
Unprompted review
Reply from Precious Metal
Hi Jane and what a genuine pleasure it was to meet you and Lee and thank you for allowing Precious Metal to organise your amazing new Jaguar E-Pace We are all thrilled you enjoyed your buying experience with us! We look forward to assisting in any way possible and hope you thoroughly enjoy you fantastic new car. Kindest regards, Chris, Mat & all of the Precious Metal team.
Precious Metal go above and beyond
Precious Metal offered a fantastic service. They listened and advised me throughout the purchase with no pressure. They are a marvellous team who really allow you to buy your dream car with confidence. Their customer service skills are great and they really do care about their clients the support was amazing and they offer a great aftercare service which meant I could drive away with the reassurance that they are only a phone call away for help, advice or any future assistance. I've never been to a car show room like it. They have gone above and beyond my expectations.
Amazing job done and I would recommend them to anyone.
30 September 2024
Reply from Precious Metal
Hi Zoe and a huge thanks for taking the time to leave us your kind accolade that is greatly appreciated! It was fantastic to meet you and your Dad Ian, and can we thank you once again for choosing Precious Metal to organise your new car. We all hope you thoroughly enjoy your super Mini and if we can be of any further assistance, please don't hesitate to get in touch! With warm regards and thanks, Mat, Chris and all of the Precious Metal team.
Excellent - highly recommend not like the rest!
I recently purchased a Tesla Model 3 from Chris at Precious Metals, and I couldn't be happier with the experience. The service was excellent and Chris and his team truly went the extra mile to ensure a hassle-free process, especially compared to larger companies. Their attention to detail and customer care made all the difference. I highly recommend them and will definitely buy from them again!
23 September 2024
Reply from Precious Metal
Hi Richard and thank you very much for your brilliant feedback that is fantastically appreciated! It was a genuine pleasure to meet you and we sincerely hope that you thoroughly enjoy your wonderful new Tesla Model 3! Thank you for your business and please don't hesitate to get in touch if we are able to be of any future assistance. Kindest regards, Chris, Mat and all at Precious Metal
This is how buying a car should be
This is how buying a car should be. No pressure, no stress, enjoyable and i absolutely hands down recommend Precious Metal. The only dealer I’ve ever bought from where I’m happy to leave the dealers sticker in the back window. What lovely guys, quality cars, phenomenal service
19 September 2024
Reply from Precious Metal
Hi Mike, it was a genuine pleasure to meet yourself and Keeley and we're delighted to receive your kind feedback. I shall ensure the rest of the PRECIOUS METAL team receive your accolade. Wishing you the very best in your amazing new Range Rover and if myself or any of the team can assist in any way, please don't hesitate to get in touch! Sincere best regards, Mat, Chris & all of the Precious Metal team!
Recently bought a range rover evoke…
Recently bought a range rover evoke from precious metal in wakefield. They have been nothing short of amazing to deal with. Within 10 minutes of seeing the car online, we were able to drive down and see it in person. The team were amazing at getting us a good finance deal which was much lower interest than any other dealer we had spoken to. Since we have purchased it, the guys have been incredible in supporting with some minor issues we have had and making this easier for us to get resolved. The customer service is brilliant with a real small business/family feel, and a great example of a car dealership that still has a focus on their customers long after the sale unlike most.
I already know that all my future cars will be purchased through them. To the team - never change how you deal with customers! It is greatly appreciated.
1 August 2024
Unprompted review
Reply from Precious Metal
Hi Sarah, thank you very much for your kind review - it's amazing to hear you enjoyed our client service and it was a genuine pleasure to meet you and Steve. Can we also extend our sincere gratitude for choosing Precious Metal and hope you enjoy that fantastic Range Rover Evoque!. Kindest regards, Chris, Mat & all of the team.
Reply from Precious Metal
Hi Craig and in the first instance it was a real pleasure meeting you and your Dad. Secondly, can we thank you very much for your feedback that will be reiterated to the whole team. All at Precious Metal hope you thoroughly enjoy your fabulous new BMW 2 Series Gran Coupe and wish you many enjoyable miles ahead!
Sincere kind regards, Chris, Mat & all of the team
Fantastic garage 5 ⭐️service
I wouldn’t hesitate to recommend this garage to anyone who is looking to purchase a new car. Chris and Mat have both been absolutely fantastic and have really gone above and beyond our expectations. We will definitely be back to buy from them again in the future.Thanks again for everything and for finding my dream car ❤️
17 August 2024
Unprompted review
Reply from Precious Metal
Hi Emma, thank you so much for your invaluable feedback that has been passed on to the whole team! It was great to meet yourself, Gary & Henry and it has been our pleasure to assist you with purchase of your amazing Range Rover Evoque. We sincerely wish you many enjoyable miles ahead and should you need our help at any time, please just get in touch. With kindest regards, Mat, Chris & all at Precious Metal.
10/10 customer service and car quality
Mat was incredibly helpful throughout the entire process, and I really could not recommend Precious Metal enough!! From the very first phone call, I felt I was a valued customer and any of my questions (and there were lots!) were answered with detail. When I went to go view my new car, Mat was incredibly welcoming to both me and my partner and was happy to show us anything we asked regarding the car. Overall this was the most stress free and exciting car buying experience, and I know I will be returning to them in the future if I ever decide to move on my Mini! All of this to say, a 10/10 customer service with an excellent range of cars, and I couldn't recommend Precious Metal highly enough!! Thanks again for helping me buy my beautiful car! :)
19 August 2024
Reply from Precious Metal
Hi Jaime and what a genuine pleasure it was to meet you and your dad Phil and thank you for allowing Precious Metal to organise your amazing new Mini Cooper S JCW! We are all thrilled you enjoyed your buying experience and we're sure you'll enjoy plenty of 'Smiles Per Gallon' in that outstanding car! We very much look forward to assisting in any way possible in the near of far future! Sincere best regards, Mat, Chris & all of the Precious Metal team.
Amazing Service
My first time getting a car for myself, and the team at Precious Metal have been incredible in explaining the process and keeping me updated. They have been very accommodating and helpful! I would definitely recommend their service! Thanks to Chris, Mat and Iso for all of your help!
16 August 2024
Reply from Precious Metal
Hi Siena and thank you so much for your generous review of our service and your buying experience. We are thrilled that we met your expectations and would like to congratulate you on your super new car! If any of the team can assist with anything ongoing, please don't hesitate to get in touch! With sincere best regards, Mat, Chris, Iso & all.at Precious Metal
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.