Precise Surveyors Reviews 

118
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, from initial contact through to completion. The staff are frequently highlighted for their professionalism, helpfulness, and friendly approach, making interactions pleasant. Reviewers appreciate the exceptional customer service, noting that agents often go above and beyond to assist with their needs. Communication is consistently clear and maintained throughout the process, ensuring customers feel well-informed. The company's response times are frequently commended, with reports delivered quickly and follow-up calls provided promptly. Many people value the detailed explanations and insights from surveyors, making complex information easy to understand and reassuring them.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as excellent and thorough from start... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as efficient, prompt,... See more

Customer communications

People report positive experiences with contact, noting excellent communication throughout the process.... See more

Response time

Customers consistently note positive experiences with response time, highlighting efficiency, promptness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish. From the moment you make contact you know you are in good hands. Kerry was very helpful. Communication kept throughout. Matt, very professional and full of kno... See more

Company replied

Rated 5 out of 5 stars

Where to start, what an incredible experience with Precise Surveyors this has been. Initially I was quoted £595 but after reviewing the age of the house this jumped to £695, which seemed exp... See more

Company replied

Rated 5 out of 5 stars

This is out second experience of Precise Surveyors and Matt. We chose Matt based on our first experience. His knowledge and thorough inspection was outstanding. Kerry who is the first p... See more

Company replied

Rated 5 out of 5 stars

I have used Precise Surveyors twice now and the service Kerry and Jamie provided was nothing short of exceptional. They booked in the surveys quickly and responded quickly to any queries I had. Jamie’... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Property valuer
  3. Property Surveyor

Written by the company

Precise Chartered Surveyors specialise in pre-purchase RICS Home Surveys and the Valuation of residential properties throughout the West Midlands, North Worcestershire, South Staffordshire and Shropshire counties. Our qualified RICS Residential Surveyors and Registered Valuers have extensive experience in the residential property sector and are trained to the highest standards. We aim to provide a modern, refreshing approach using the latest technologies and tools available to produce reports and to communicate with our clients. Our mission is simple: to provide a personal service, a comprehensive home survey and/or valuation, followed by first-class professional advice, and build life-long relationships as your chosen surveyors, every time you need us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Precise Surveyors were actually…

Precise Surveyors were actually recommended by a legal service we were using and it’s was an excellent call.
From the lovely lady at reception who was very knowledgable about the service they offered and the process involved, to Matt the surveyor who was polite and professional and even helped us out with some IT issues.
Would not hesitate to use this service again and highly recommend Precise Surveyors.

24 November 2025
Unprompted review
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Reply from Precise Surveyors

Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Excellent Service

I have received an amazing service from this local company from start to finish.

From the moment my survey report was available Jamie provided me with non-stop advice and guidance.

There were some issues that required some urgent attention and Jamie offered me many an opportunity to discuss/explore solutions. He made himself available 24/7, replying sometimes out of office working hours to answer my queries/concerns and remained in contact until they were resolved.

Without Jamie’s support I wouldn’t have known what to do. He had a wealth of knowledge and expertise which was invaluable.

This company was recommended to me by a friend who also had a very positive experience.

18 November 2025
Unprompted review
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Reply from Precise Surveyors

Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Great service

From ringing up to talk about booking the survey to the post-survey calls, the team were incredibly responsive, helpful and willing to talk through any concerns. The survey was thorough and Jamie called to discuss all key elements and where our focus should be. He additionally offered to read a follow up report that we had done off the back of a survey to help us to better understand the contents. I would definitely recommend Precise Surveyors and will use again if we move again.

27 October 2025
Unprompted review
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Reply from Precise Surveyors

Dear Josh, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Precision surveyors Excellent Service

Precision surveyors are highly recommended, they did my survey recently for a property I'm purchasing and the customer service and report was excellent. Thank you for all your professional help.

31 October 2025
Unprompted review
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Reply from Precise Surveyors

Dear Nitesh, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Excellent Service

From our first contact with Kerry, Precise Surveyors were friendly, professional, helpful and supportive. Kerry arranged the appointment very quickly and Jamie carried out the survey in August 2025. The report was available the following day. It was very thorough and Jamie invited us to talk through anything we needed clarification on. We spoke to Jamie to discuss the report and future plans, and he was happy to explain things. Sadly the purchase did not go ahead but our experience with Jamie and Kerry was excellent. We would certainly recommend Precise Surveyors and would definitely use them again in the future.

27 August 2025
Unprompted review
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Reply from Precise Surveyors

Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Positive experience, friendly professional staff.

This is the first time I have used Precise and did so, following a recommendation by a friend.
Kerry was very helpful during the booking process, although the initial booking is done via an online portal, I did still speak to Kerry on a few occasions who was very attentive and always called me back if initially unavailable and kept me updated about the survey date.
My survey was completed by Jamie who provided an estimated date to provide the full written report which was provided on time.
I found the report to be thorough, clear and concise.
Jamie telephoned me to talk me through his findings which I really appreciated. I also spoke with him a few days later as I wanted to clarify a couple of things. Jamie was very patient, I didn’t feel rushed or like I was being a nuisance.
All staff who I’ve dealt with were very friendly, professional and clearly aim to provide a good service and I’m happy to recommend this company following my positive experience.

7 October 2025
Unprompted review
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Reply from Precise Surveyors

Dear Heidi, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

This is out second experience of…

This is out second experience of Precise Surveyors and Matt. We chose Matt based on our first experience. His knowledge and thorough inspection was outstanding.

Kerry who is the first point of contact went above and beyond to make our experiences, professional, but with a friendly approachable manner.

We also received a follow up call from Matt to explain the results of the survey and to give us an opportunity to ask questions. We really appreciated this.

If we should ever need a survey again, we would without doubt call on Matt to carry this out.

We would highly recommend them.

Thank you Matt and Kerry.

29 September 2025
Unprompted review
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Reply from Precise Surveyors

Dear Celia, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Precise Surveyors

I wanted to share my experience with Precise Surveyors and highlight the exceptional service I received. From my very first conversation, Kerry, your friendliness and professionalism immediately put me at ease and made the process feel much less daunting. You were always reassuring and made sure I felt supported throughout.

Jamie, as our surveyor, your thoroughness during the inspection stood out. You took the time to explain each aspect clearly and concisely, ensuring I understood every detail. Your attention to detail and the comprehensive final report provided me with complete confidence in the next steps. I particularly appreciated the follow-up call where you patiently walked me through all the points raised and highlighted specific items for our solicitor to address.

The communication from both of you was consistently clear, prompt, and supportive at every stage. The final report was well-organized and easy to navigate, making it straightforward to understand the outcomes and next actions.

Thank you, Kerry and Jamie, for making what can often be a stressful process so much easier and for going above and beyond to deliver outstanding service. I would not hesitate to recommend Precise Surveyors and would gladly use your services again.
David Powell

Sent from Outlook for iOS

25 September 2025
Unprompted review
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Reply from Precise Surveyors

Dear David, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Precise surveyors were very helpful…

Precise surveyors were very helpful from start to finish with the level 2 survey we requested on a house purchase .
Jamie Taylor conducted a thorough survey which was reported back clearly .
Jamie was happy to discuss the report he created for us and he advised us clearly on our next steps .

29 August 2025
Unprompted review
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Reply from Precise Surveyors

Dear Eve, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Excellent service

Matt was very in-depth with his survey and provided a very comprehensive report off the back of this. A phone call was then received to discuss the findings.
Would recommend Matt's service to everyone as found him very professional and knowledgeable.

4 September 2025
Unprompted review
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Reply from Precise Surveyors

Dear Mark, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

You definitely get what you pay for

You definitely get what you pay for. This company responded quickly and gave a very detailed report.
Jamie the surveyor was extremely informative and wanted to be sure all my questions were answered if i had any. Would highly recommend this firm.

3 September 2025
Unprompted review
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Reply from Precise Surveyors

Dear Trevor, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Highly recommend

As a nervous first time buyer I cannot recommend Precise Surveyors enough. Kerry was extremely helpful during my initial chat, answering all of my questions about how things work and making sure I had all the information I needed.

I did a lot of research on surveyors and Precise was by far the highest rated. I was sent a sample of their work and immediately could see why.

Matt conducted a very thorough survey on the house and we got the results very quickly. He then took the time to talk us through all of our questions and give us some really great insight into what we were getting ourselves into. Lots of imagery explained with a lot of knowledge, assuring us that if we need any further advice during our purchase, he's happy to help. I honestly cannot thank you enough for your expertise!

3 September 2025
Unprompted review
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Reply from Precise Surveyors

Dear Becca, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Fantastic communication throughout the…

Fantastic communication throughout the process.Booked inspection within a day of being instructed and report was shared again within a day of the actual inspection.A further follow up call to discuss the report was greatly received too

14 August 2025
Unprompted review
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Reply from Precise Surveyors

Dear James, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

We had a great experience with this…

We had a great experience with this surveying company. Kerry, who we first spoke to, was professional, friendly, and very informative, making the whole process clear from the start. Jamie, our surveyor, was excellent – he provided us with a detailed report and took plenty of time to talk us through his findings, answering all our questions. The service felt thorough and reassuring from beginning to end. Highly recommended!

2 July 2025
Unprompted review
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Reply from Precise Surveyors

Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Very detailed report and staff took time to explain everything.

6 August 2025
Unprompted review
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Reply from Precise Surveyors

Dear Lauren, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Fantastic Company!

I have used Precise Surveyors twice now and the service and experience from the first phone call with Kerry to dealing with Jamie I could not fault them. They were quick to respond with quotes and queries, and got me booked in very quickly. Jamie's report was very in depth and covered a lot more than I thought it was. Being a first time buyer I had no idea what to expect and Jamie has really made the whole process easier. He is very approachable if you have any questions with the report he has produced. He goes through the house meticulously and really does go that extra step. Highly recommend this company. I will be using them again.

30 July 2025
Unprompted review
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Reply from Precise Surveyors

Dear Jessica, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

The surveyor Jamie Taylor did a…

The surveyor Jamie Taylor did a fantastic job and made me feel like I was in safe hands. Being a first time buyer uou hear so many horror stories and it is so hard to know who to trust so many reviews so you go on gut. I viewed a house with a different estate agent to the one I was buying from and the agent was so friendly honest and professional even though I was not purchasing with them I valued their advice when it came to surveyors, they put me in touch with PRECISE. From the minute they picked up the phone to receiving the report the service has been 10/10. Jamie is special and if you can ask for Jamie is my one bit of advice. What Jamie does what is amazing is he goes that extra length not only does he enter the property and go through it with a fine comb from the ground to the roof, but also the level of detail in the report was brilliant, and even though the property I was purchasing had alot of character Jamie took the time out to explain everything in detail in that report and what it means for me. Thank you Jamie and PRECISE

25 June 2025
Unprompted review
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Reply from Precise Surveyors

Dear Julian, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

1000% recommend

We had precise surveyors after a recommendation from our estate agent

We couldn’t be more happy with the service. The speed of the report coming through and the detail within that was second to none.

Also the fact you get a call from them after to run through any concerns. Would 1000% recommend

29 July 2025
Unprompted review
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Reply from Precise Surveyors

Dear Jamie, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Survey

We used precise surveyors for a level 2 survey on the property we are in the process of buying.
The overall experience was amazing, report was very detailed. We also had the opportunity to then discuss the findings of the report with the surveyor to which they were happy to answer any questions.
100% recommend!

22 July 2025
Unprompted review
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Reply from Precise Surveyors

Dear Abbie, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Couldn’t recommend enough!

Jamie was great! Survey was booked in really quickly, and the report was sent to me the next day. Had a follow up call to go through it all too! Couldn’t recommend enough

16 July 2025
Unprompted review
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Reply from Precise Surveyors

Dear Em, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

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