Precise Surveyors Reviews 

118
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, from initial contact through to completion. The staff are frequently highlighted for their professionalism, helpfulness, and friendly approach, making interactions pleasant. Reviewers appreciate the exceptional customer service, noting that agents often go above and beyond to assist with their needs. Communication is consistently clear and maintained throughout the process, ensuring customers feel well-informed. The company's response times are frequently commended, with reports delivered quickly and follow-up calls provided promptly. Many people value the detailed explanations and insights from surveyors, making complex information easy to understand and reassuring them.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as excellent and thorough from start... See more

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently describing it as efficient, prompt,... See more

Customer communications

People report positive experiences with contact, noting excellent communication throughout the process.... See more

Response time

Customers consistently note positive experiences with response time, highlighting efficiency, promptness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from start to finish. From the moment you make contact you know you are in good hands. Kerry was very helpful. Communication kept throughout. Matt, very professional and full of kno... See more

Company replied

Rated 5 out of 5 stars

Where to start, what an incredible experience with Precise Surveyors this has been. Initially I was quoted £595 but after reviewing the age of the house this jumped to £695, which seemed exp... See more

Company replied

Rated 5 out of 5 stars

This is out second experience of Precise Surveyors and Matt. We chose Matt based on our first experience. His knowledge and thorough inspection was outstanding. Kerry who is the first p... See more

Company replied

Rated 5 out of 5 stars

I have used Precise Surveyors twice now and the service Kerry and Jamie provided was nothing short of exceptional. They booked in the surveys quickly and responded quickly to any queries I had. Jamie’... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Property valuer
  3. Property Surveyor

Written by the company

Precise Chartered Surveyors specialise in pre-purchase RICS Home Surveys and the Valuation of residential properties throughout the West Midlands, North Worcestershire, South Staffordshire and Shropshire counties. Our qualified RICS Residential Surveyors and Registered Valuers have extensive experience in the residential property sector and are trained to the highest standards. We aim to provide a modern, refreshing approach using the latest technologies and tools available to produce reports and to communicate with our clients. Our mission is simple: to provide a personal service, a comprehensive home survey and/or valuation, followed by first-class professional advice, and build life-long relationships as your chosen surveyors, every time you need us.


Contact info

4.9

Excellent

TrustScore 5 out of 5

118 reviews

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4.9

All reviews

(118)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Joe Connop - feedback

This is our second survey through precise, Jamie and the team could not have been more helpful. Professionalism, kindness and efficiency throughout.
Jamie always had time for me, regardless of being pre or post survey, his knowledge is invaluable and he has saved our bacon more than once. We could not recommend Precise Surveyors enough!

13 December 2024
Unprompted review
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Reply from Precise Surveyors

Dear Joe, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 4 out of 5 stars

Positive Experience

The inspection was carried out in a timely manner and the report was available within a week. Excellent customer service, please with everything and I would not hesitate to friends.

20 November 2024
Unprompted review
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Reply from Precise Surveyors

Dear Mary, Thank you so much for taking the time to leave a review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Definitely recommend Precise Surveyors

I was given absolute no nonsense professional advice and guidance from beginning to end. Plus questions I had, I was given a full brief of what to do. I definitely recommend to contact Precise Surveyors if you require a survey. Thanks.

7 November 2024
Unprompted review
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Reply from Precise Surveyors

Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Invaluable advice and supportive

Precise Surveyors have carried out a couple of survey reports over the last few months. Both Jamie and Matt have been very helpful and supportive during the whole process. Their advice has been invaluable, they answered every question I have asked in language I could understand and relate too. I would 100% recommend Precise for anyone who is buying a property.

5 November 2024
Unprompted review
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Reply from Precise Surveyors

Dear Sara, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Jamie provided a prompt and professional service

Jamie provided a prompt and thorough survey of the property we were considering purchasing.
He followed up to answer and questions which might have been raised.
Our thanks for a clear, professional and useful survey report

22 October 2024
Unprompted review
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Reply from Precise Surveyors

Dear Paul, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team are delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Precise Homebuyer Survey

I instructed Precise Surveyors to complete a Level 2 Homebuyers survey for a property I am currently in the process of purchasing. After some initial problems with the website, the survey process itself was completely flawless. Precise arranged access via the seller's agents and completed the survey, asking for my key concerns before mobilising and then providing a list of key issues prior to the final report setting these out in more detail. Having just been through this process, I would highly recommend the Drone Survey option, this was really useful for my particular survey and highlighted some really useful details that wouldn't have been spotted without it. Overall, would definitely recommend Precise!

31 October 2024
Unprompted review
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Reply from Precise Surveyors

Dear George, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team are delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Very happy with our Precise survey!

Very happy with our Precise survey!! Surveyor took time to talk through the report with us, and provided very valuable advice as to next steps which is helping in our negotiations!
Thanks again!

29 October 2024
Unprompted review
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Reply from Precise Surveyors

Dear Dominic, Thank you so much for taking the time to leave a 5-star review of our services. Matt and the surveying team are delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Matt was excellent from start to…

Matt was excellent from start to finish, very professional and very efficient. Would 100% recommend! Will be using again, thank you!

22 October 2024
Unprompted review
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Reply from Precise Surveyors

Dear Nathan, Thank you so much for taking the time to leave a 5-star review of our services. Matt and the surveying team are delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Great service and thorough report

Matt Billingham has been my surveyor who inspected the property and produce a very detailed and in-depth report. Matt is very knowledgeable in this area which can be seen from the well explained survey. Matt has been extremely supportive in the follow up process too and offered additional support and explanation where required. Matt has also outlined suggestions on 'what to do next' for the areas of the property that need further attention. I will definitely be using services again in the future and recommend to family and friends already. Thank you for all the support!

10 October 2024
Unprompted review
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Reply from Precise Surveyors

Dear Marta, Thank you so much for taking the time to leave a 5-star review of our services. Matt and the surveying team are delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Recent survey

Matt was extremely professional, polite and courteous. The survey he conducted was excellent in every way and was written up and received the following day. Absolutely fantastic service, would recommend to anyone.

23 October 2024
Unprompted review
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Reply from Precise Surveyors

Dear Leon, Thank you so much for taking the time to leave a 5-star review of our services. Matt and the surveying team are delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

2nd property Survey, highly recommend

This is the 2nd time I have used Precise. On both occasions the booking process was simple, communication was clear and frequent, the report was comprehensive and clear and the follow up call with Surveyor (Jamie) was extremely useful

16 October 2024
Unprompted review
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Reply from Precise Surveyors

Dear Adam, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team are delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Well organised service delivered in…

Well organised service delivered in professional but friendly way with excellent local knowledge

8 October 2024
Unprompted review
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Reply from Precise Surveyors

Dear Neil, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team are delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Communication was great throughout the…

Communication was great throughout the entire process. The team were helpful and easy to speak to. Matt was professional and friendly. The survey itself was clear and concise and having photos included was a great benefit.

24 September 2024
Unprompted review
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Reply from Precise Surveyors

Dear Aimee, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team are delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Brilliant from start to finish

A great experience from start to finish

11 September 2024
Unprompted review
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Reply from Precise Surveyors

Dear Dominic, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team are delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Dealing with Precise Surveyors was easy…

Dealing with Precise Surveyors was easy and convenient, booked on line, easy to follow steps,
Was kept up to date which dates and reports

Even had a follow up call when I read the report to see if I needed any advice,

Friendly and helpful

9 September 2024
Unprompted review
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Reply from Precise Surveyors

Thank you so much for taking the time to leave a 5-star review of our services. The surveying team are delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

First-Time Buyer’s Best Decision – Choosing This Surveyor

I recently arranged a Level 3 survey through Precise Chartered Surveyors after coming across excellent reviews, and the experience has been outstanding. Jamie Taylor was assigned to carry out the survey and valuation, and I was genuinely impressed with the level of detail and clarity in the report. It was thorough, informative, and highlighted several issues I hadn’t been aware of. Jamie’s work covered everything, from potential subsidence to roof and damp concerns, all presented in a way that was easy to understand.

A couple of days after receiving the report, Jamie rang me to go over the findings in detail. He took the time to answer all my questions and gave helpful advice based on the issues raised in the survey. As a first-time buyer, this was incredibly reassuring, and his professionalism and willingness to assist made all the difference.

If you’re looking for a survey that goes above and beyond, I can highly recommend Jamie Taylor and Precise Chartered Surveyors.

16 September 2024
Unprompted review
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Reply from Precise Surveyors

Dear Jas, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team are delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Home buyers report - great service

Matt provided us with a very detailed home buyers report and even followed it up with a phone call to discuss it further. It was completed very promptly and we were kept up to date throughout the process. The whole process couldn't have been any smoother.

13 September 2024
Unprompted review
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Reply from Precise Surveyors

Dear Paul, Thank you so much for taking the time to leave a 5-star review of our services. Matt and the surveying team are delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Grat surveyor

Very clear explanation of process and report, advice is very thorough and report is provided in a really quick turn around

3 September 2024
Unprompted review
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Reply from Precise Surveyors

Dear Emily, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

Great experience

I had a great experience and I highly recommend Precise Surveyors. Communication was great since minute 1, price was very competitive and the best quote I did receive after a long research. The process has been smooth from start till the receipt of the report, which is very detailed and easy to understand; and it has been done in a timely manner. Thank you!

23 August 2024
Unprompted review
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Reply from Precise Surveyors

Dear Gala, Thank you so much for taking the time to leave a 5-star review of our services. The surveying team is delighted to receive your feedback. Kind regards, Precise Surveyors

Rated 5 out of 5 stars

RICS Level 2 House Survey - Fantastic Job!

We are currently looking into purchasing the home we are renting. After much research, we decided to employ Precise Surveyors to survey the house. It was the right decision! The team is fantastic, from Kerry who handled booking our appointment, to Matt who carried the survey in the property.
Matt got in touch with us a week before the survey to enquire whether there were any areas that we wanted him to focus. That shows great care and customer service! On the day, he was super informative and kind. The report was available 48 hours later and it was very through and easy to understand, covering everything we needed to know. He followed up on the report with a phone call to ensure we understood everything in the document.
I would recommend Precise Surveyors as we couldn't be happier with the service provided.
Thanks you!

28 August 2024
Unprompted review
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Reply from Precise Surveyors

Dear Ana, Thank you so much for taking the time to leave a 5-star review of our services. Matt and the surveying team are delighted to receive your feedback. Kind regards, Precise Surveyors

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