Prè London Reviews 

585
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Wanted to return an item and emailed the company but no reply where as they said they will reply within 48 hours. I’m an existing customer and not happy at all with the company. Will never buy from he... See more

Rated 5 out of 5 stars

Been using Pré for over 2 years now bought many hoodies/sweatshirts, T-shirts, shorts and jeans and every item I’ve received has been high quality clothes love em!! most recently bought some shorts an... See more

Rated 5 out of 5 stars

The Lucca Jeans look and feel great, brilliant quality. There was an issue with my DPD delivery and my original delivery was not made properly. The team at Pré sorted this, and sent out a new pair of... See more

Rated 5 out of 5 stars

Wasn’t due to come till the Friday and arrived next day even after paying standard delivery. Fits well and love the colour/material of these bottoms. They are currently on sale so I’d Recommend anyon... See more

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4.3

Excellent

TrustScore 4.5 out of 5

585 reviews

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4.3

All reviews

(585)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Lengthy wait and wrong items

Accepted order even though one of the items was not in stock but not informed, I had to chase. Refunded that item quickly and Customer service contact was quick however had to chase the order again a number of times.
Received order today (14 days after placing order) and one item is an obvious return which has been put back in the wrong packet so received two tops instead of top & joggers. V frustrated

1 March 2022
Rated 2 out of 5 stars

The item is good, but delivery is a nightmare

The item is good, it is immaculately built on the exterior, however the inside were sub par: especially the pockets. But it is still an excellent jacket!
My issue is with the courier. I could've given a higher score, but it was so appalling that it ruined the experience for it. It makes me absolutely hesitant to make any future purchases.

2 February 2022
Rated 5 out of 5 stars

I bought Nova Jacket

I bought Nova Jacket - Black × 1
M on sale for my husband. It came pretty fast. The quality is amazing the jacket is so warm and well made. I would recommend this site to anyone.

1 February 2022
Unprompted review
Rated 5 out of 5 stars

Nova Jacket

Bought a Nova jacket recently which arrived promptly.
The large came up quite big so returned same day and exchanged for a medium which is perfect.
The return process was also simple and efficiently handled.
Coat is awesome, really like it and would highly recommend Pre London.
A++++++

28 January 2022
Unprompted review

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