I decided to stay, with Swinton, as their price, had not changed from the previous year. Also taking breakdown cover, as my AA policy, had risen considerably, and it saved me, nearly £100, for the yea... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Easy to contact….. person I spoke to was very explicit….. good value Car Insurance Cover….. They offered to quote for our Home Cover next year ….. will definitely get in touch when Renewal is due.
Company replied
I found it easy and convenient to buy my insurance which was great because I'm normally so busy it's difficult to find the time. This was a no nonsense solution and I'd be more than happy to recomme... See more
Company replied
Hi there I can tell you that my experience with premFina they were very impressed and honest with me so keep up with the good work and you will be alright thank you very much Ronald 😊
Company replied
Company details
- #59 of 117 best companies in Financial Institution
About PremFina
Written by the company
Agile. Customer-focussed. Disruptive.
We’re PremFina, a tech-led provider of premium finance. We help to spread the cost of insurance premiums through affordable monthly instalments and are revolutionising how people pay for insurance.
What makes us different?
Legendary people: With a combined experience of 80 years in premium finance within the leadership team alone, it’s safe to say we know our markets. We combine this expertise with colleagues who are passionate about delivering the right outcomes, have a growth mindset and are empowered to make the right decisions.
Customer-obsessed: Customers are at the heart of everything we do, and we bring our knowledge and innovative technology together to create seamless experiences for them. This means an effortless sign-up and access to the funding they need. With simple, easy and ‘digital first’ ways to pay, renew and get the latest updates on their accounts, whichever channel they choose to engage through.
Brilliant tech: Having robust, scalable and flexible technology is central to our ability to provide affordable, flexible funding and to continue to deliver a high-quality, customer-centric digital experience. We learn fast, move quickly and offer full flexibility across the entire customer journey.
We’re a fast-growing team, and together we exist to help customers, empower our partners and transform the insurance industry for the better.
Customers who wish to discuss their insurance policy should contact their broker or intermediary in the first instance.
We’re PremFina, a tech-led provider of premium finance. We help to spread the cost of insurance premiums through affordable monthly instalments and are revolutionising how people pay for insurance.
What makes us different?
Legendary people: With a combined experience of 80 years in premium finance within the leadership team alone, it’s safe to say we know our markets. We combine this expertise with colleagues who are passionate about delivering the right outcomes, have a growth mindset and are empowered to make the right decisions.
Customer-obsessed: Customers are at the heart of everything we do, and we bring our knowledge and innovative technology together to create seamless experiences for them. This means an effortless sign-up and access to the funding they need. With simple, easy and ‘digital first’ ways to pay, renew and get the latest updates on their accounts, whichever channel they choose to engage through.
Brilliant tech: Having robust, scalable and flexible technology is central to our ability to provide affordable, flexible funding and to continue to deliver a high-quality, customer-centric digital experience. We learn fast, move quickly and offer full flexibility across the entire customer journey.
We’re a fast-growing team, and together we exist to help customers, empower our partners and transform the insurance industry for the better.
Customers who wish to discuss their insurance policy should contact their broker or intermediary in the first instance.
Contact info
Tintagel House, 92 Albert Embankment, Vauxhall, SE1 7TY, London, United Kingdom
- info@premfina.com
- premfina.com
4.6
Excellent
7K reviews
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Service and affordability.They have…
Service and affordability.They have provided a very affordable product with excellent service.
19 April 2026
Unprompted review
Reply from PremFina
Good morning Royston,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
A smooth and swift process
Moving house is never easy and rearranging insurance is one of many tasks that need to be done. Premfina made the organising of the financial side of this very easy.
13 April 2026
Reply from PremFina
Good morning David,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning,
Thank you for taking your time to leave us a good review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning Liam,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning Shankari,
Thank you for taking your time to leave us a good review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Very easy to navigate around to what…
Very easy to navigate around to what was need very stream lined so I wasn't distracted with things I didn't need or want
13 April 2026
Reply from PremFina
Good morning,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning John,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Didn’t have to do anything it was all…
Didn’t have to do anything it was all stress free thank you
13 April 2026
Reply from PremFina
Good morning Mr Austin,
Thank you for taking your time to leave us a good review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Brilliant insurance company and I will…
Brilliant insurance company and I will stick with you next year thanks
13 April 2026
Reply from PremFina
Good morning Stephen,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning Wasim,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning Emma,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
All round service as been great helped…
All round service as been great helped even when i was behind on payments.. would highly recommed
13 April 2026
Reply from PremFina
Good morning Dan,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Reply from PremFina
Good morning Ardian,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
Quick,honest and easy transaction,No…
Quick,honest and easy transaction,No hidden agenda.Good company.
13 April 2026
Reply from PremFina
Good morning Cherry,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
New customer
Haven't had much interaction with the company as yet but am hoping everything goes smoothly.
13 April 2026
Reply from PremFina
Good morning Rick,
Thank you for taking your time to leave us a good review. I am pleased to see you are happy with the service you have received so far.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
My god they won’t STOP emailing me
My god they won’t STOP emailing me. Product great. Need for a review Poor
13 April 2026
Reply from PremFina
Good morning,
Thank you for taking the time to leave us a review. I am sorry to hear you are happy with the communications you have received.
I can confirm we only send you communications including important information regarding your credit agreement. If you have received any emails which you feel are excessive, please contact our team and we will be able to look into this further.
We can be reached via live chat at www.premfina.com or email at customers@premfina.com.
Many Thanks,
Jade
I didn't have to do anything just sign…
I didn't have to do anything just sign my signature , an everything else was taken care of , also my premium has come down so win win for me
13 April 2026
Reply from PremFina
Good morning Hazel,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
I cancelled my policy as it had gone up…
I cancelled my policy as it had gone up by over £30 a month but you still took money from my account and to date have still not got it refunded. Definitely wouldn’t use you again or recommend you to anyone else. A very unhappy ex customer.
13 April 2026
Reply from PremFina
Good morning Sheila,
Thank you for taking the time to leave us a review. I am sorry that you are unhappy with the time taken for your payment to be refunded.
Refunds are managed by your insurance broker rather than PremFina, however I will reach out to you to explain this process in more detail so you can follow up with them if required.
If you would like to speak to us in the meantime then please do contact us at www.premfina.com and we will be happy to help.
Many Thanks,
Jade
fantastic i been with swinton for years…
fantastic i been with swinton for years great they are
13 April 2026
Reply from PremFina
Good morning Michael,
Thank you for taking your time to leave us a great review. I am pleased to see you are happy with the service you have received.
We work extremely hard to ensure all our customers have a great experience with us.
If you need anything from us, please don't hesitate to get in touch via live chat at www.premfina.com or email us at customers@premfina.com.
Many Thanks,
Jade
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